LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,292 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,292 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At first, I was skeptical about shopping online because of the bad experiences I’ve had with other online vendors. But when I ordered my daughter’s Halloween costume I got it on time and it fit perfectly. I really enjoyed shopping with light in the box because of the variety, good prices, and great customer service.”

Helpful Report

Posted 5 years ago

“Shopping clothing items online has been something I doubt every time but LightInTheBox changed that story. Cheap prices, quick shipping and quality materials aren't left out.”

Helpful Report

Posted 5 years ago

“Shopping clothing items online has been something I doubt every time but LightInTheBox changed that story. Cheap prices, quick shipping and quality materials aren't left out.”

Helpful Report

Posted 5 years ago

“I had already given up on buying products online, but when I tried lightinthebox, i was impressed ,they have one of the best customer services, their package is affordable and they deliver their package on time , I have never returned or demanded any refund from them due to their good overall package service”

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Posted 5 years ago

“LightInTheBox is the best postal service on planet earth, quote my words any day any time. This company made me smile after all the trauma i have gone through from different delivery companies. I am satisfied with their on time delivery service, its the best ever. I am surely gonna recommend to my friends and families.”

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Posted 5 years ago

“excellet services from deliveries to getting them on time. Thank you.”

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Posted 5 years ago

“I am satisfied because my items came in good shape and on time ,I actually did not expect it will be delivered to my door step. Will be using your services often.”

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Posted 5 years ago

“I can say that I am a very satisfied customer, I had an amazing shopping experience, will definitely continue using your services.keep up the good work.”

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Posted 5 years ago

“I have been shopping for a while now online, but anytime I order for something it delays before it gets delivered to me. This my first time shopping on lightinthebox and I really loved it because they delivered the items even more early than I expected. I will continue to shop here and look forward to to experience the same”

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Posted 5 years ago

“I really love lightthebox, I wish I can give them 10 stars.I've been shopping from other sites but don't deliver on the said time but my very first time on lightthebox they delivered on time. I will continue to be with them so far they are the only people I can trust”

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Posted 5 years ago

“Love shopping online. In these pandemic times finding a reliable online shop is a game changer. I have grown to appreciate online now more i ever did before. Even after the pandemic, i think I'm going to stick to doing most of my shopping online. I am also going to be recommending my friends and family to do online shopping as it is very convenient”

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Posted 5 years ago

“I really liked shopping at light in the box. It is very easy to navigate products. The customer service is really great and they do solve your problems plus the orders arrive neatly packaged without damage so I would recommend it to anyone shopping online”

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Posted 5 years ago

“I recently shopped at light in the box and I really loved the shopping experience. It is very easy to search for products and the customer service is really great. The orders arrive perfectly packed and in good conditions. i would recommend it to anyone looking for a great shopping experience”

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Posted 5 years ago

“This is the best place to shop I love the quality goods you provide for your customers the customer service is extremely great you don't have to wait long hours to be served I'm impressed with this thanks so much for the amazing experience I'll surely continue shopping here”

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Posted 5 years ago

“I love shopping here. I have a great online shopping experience here. If u use LightinTheBox u know what am talking about but if u are new i really recommend it.”

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Posted 5 years ago

“I am here to say how glad I am for always shopping here. Thank you, LightInTheBox for the quick delivery of my wig. I have an event coming up this weekend and am definitely going to look fabulous. I highly recommend shopping at LightInTheBox they offer quality goods and their customer service is on another level.”

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Posted 5 years ago

“The customer service is second to none,the prices are affordable and their delivery is on time, and you are sure to get a refund in case of misplaced goods.”

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Posted 5 years ago

“So during covid,my services provided failed to be on time and a friend of mine introduced me to light in the box and am just in so much appreciating in timely delivery and refunds.And your customer service was enabled to help through the whole process.Gracias”

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Posted 5 years ago

“I ordered items here for my cousin and were delivered in a good condition, and was legit. I am just happy with LightInTheBox. I got value for my cash! It is not easy to get the same anywhere else. I definately recommend this to anyone looking for legitimacy , trustworthiness and an amazing customer service.”

Helpful Report

Posted 5 years ago

“If you are looking for the best shopping site then you are in the right place. Visit for the most convenient customer service, pocket friendly prices. Your items are delivered fast. You will also be pleased by their fast returns and refunds. I safely and comfortably shop here”

Helpful Report

Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,292 reviews