LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,206 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“awesome company... i have bought many iteam from here....there deliver syestem is too fast ....believe it guys.....everyone should shopping from here.....there refund policy is too fast...everyone must try.....thank you.........”

Helpful Report

Posted 4 years ago

“Very good service. I will like this to use and as my comfortzone I loved it so much. Completely genuine and I am so happy to use that. I also got a great customer service from buying products from there. I will suggest you to use it.”

Helpful Report

Posted 4 years ago

“This is one of best online shopping platform I have ever found . The customer service is first class . All the product you find that with a cheap and quality product. All the system I found very much hopeful by me. I will be try to buy more product in future . Delivery system , returns and refunds are also very clear and acceptable .”

Helpful Report

Posted 4 years ago

“Really great company i have buy lots of things. Delivery is too fast. And rate of the product very cheap. Customer service is amazing.and i love the refund policy. Because if i pay and then i cancel i will get refund. Thank you”

Helpful Report

Posted 4 years ago

“I have purchased products and i got it. Delivery is too fast and products are really good. And price also very cheap. Customer service and refunds policy are good. And i am very happy.”

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Posted 4 years ago

“I love this site because the customer service is amazing I ordered some clothes and other products from lightinth ebox and I got my product in one week they a very good place to order anything from and there SHIPPING is wonderful they don't waste time you get your package on the right date”

Helpful Report

Posted 4 years ago

“this is a modern day one stop shop for everything at a cheap and affordable price. that is what one of the things that impressed me the most you can buy anything you want all under one roof from clothes to appliances it even has toys for our young kids its a sate of the art creation. also it has numerous special offers which allows people to buy even more cheaper than tha already cheap prices which is one of a kind an simply remarkable creation.”

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Posted 4 years ago

“i like the products and there customer service how they are always active to assist customer on how to purchase product plus they have alot of variety to choose from ,this company its the best for shopping”

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Posted 4 years ago

“LightInTheBox very helful company is good delivery services and timely thanks for LightInTheBox company thankq so much”

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Posted 4 years ago

“My friend suggested me the site to buy something.He told me that it is the best site for shopping..Truely it is the best site to buy something..So much customer friendly and timeliness is awesome..I just love it”

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Posted 4 years ago

“The best site ever in sell products Good service ;deliviries early ;hight quality ;just i love it Bravooo and thank you”

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Posted 4 years ago

“A good place for shopping is LightInTheBox. Still much a startup culture but lots of opportunities to make me happy. Product variation and good ontime delivery.I am happy with this company. I recommend Everyone to shop in LightInTheBox.”

Helpful Report

Posted 4 years ago

“I am a regular customer of this site, service is really good and decent price also.The delivery time is perfectly altime. I am satisfy in this site”

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Posted 4 years ago

“This is a good site, to be honest, during this site, the product quality is really good”

Helpful Report

Posted 4 years ago

“Help future customers by talking about customer service, price, delivery, returns & refunds. makes me happy.”

Helpful Report

Posted 4 years ago

“I heared about this site through my friend..He told me that it was a great selling site.Truely it is a customer friendly site. Very easy sign up,easy to buy, and fastest delivery.. Over all it is such a good site.Thank you very much”

Helpful Report

Posted 4 years ago

Helpful Report

Posted 4 years ago

“This is a good site, to be honest, during this site, the product quality is really good”

Helpful Report

Posted 4 years ago

“The service is very good.It's very interesting.I am very satisfied for thr service.all should try this.thank you.”

Helpful Report

Posted 4 years ago

“LightInTheBox made the shopping is great to experience. Great customer service, affordability satisfying price, delivery on time and product are quite good in quality.”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,206 reviews