LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,206 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like their service. very first delivery and products are really good. i am 100% satisfied. Customer service and refunds policy are good. Also it has numerous special offers which allows people to buy even more cheaper than that already cheap prices which is one of a kind an simply remarkable creation. I am really happy.”

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Posted 4 years ago

“Its really nice and customer service is very greatful. Price is in budget. And they deliver it in very short time.”

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Posted 4 years ago

“A good place for shopping is LightInTheBox. Still much a startup culture but lots of opportunities to make me happy. Product variation and good ontime delivery.I am happy with this company. I recommend Everyone to shop in LightInTheBox.”

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Posted 4 years ago

“Very good service. I have purchased products many time. i am 100% satisfied. Also products are really good. Good service , First Delivery , Very good products.”

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Posted 4 years ago

“I love this site because the customer service is amazing I ordered some clothes and other products from lightinth ebox and I got my product in one week they a very good place to order anything from and there SHIPPING is wonderful they don't waste time you get your package on the right date”

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Posted 4 years ago

“i like the products and there customer service how they are always active to assist customer on how to purchase product plus they have alot of variety to choose from ,this company its the best for shopping”

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Posted 4 years ago

“I liked this site because they offer a good customer service I ordered some products from lightinth ebox and I got my product in a short time thank you.”

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Posted 4 years ago

“I liked this site because they offer a good customer service I ordered some products from lightinth ebox and I got my product in a short time thank you.”

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Posted 4 years ago

“I liked this site because they offer a good customer service I ordered some products from lightinth ebox and I got my product in a short time thank you.”

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Posted 4 years ago

“I liked this site because they offer awesome customer service I bought some products from lightinth ebox and I got my product in a short time thank you.”

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Posted 4 years ago

“light in the box has amazing customer service. they are always on time with their deliveries, superb shopping services. I've never lost a package. For me they are just the best. i can vouch for them anyday any time. just pure honest services.”

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Posted 4 years ago

“I ordered my items here and were delivered in good state, and was legit. I am just happy I got value for my money! You don't get that everywhere, honestly. I would recommend this one for you if you are one that looks for legitimacy, timeliness and great customer service.”

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Posted 4 years ago

“Lightth eBox is very good. It provides 100 percent accurate products and products in a very short time. It is reliable. Anyone can buy products from Lightth eBox.”

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Posted 4 years ago

“This is an amazing site. I really like this site. I order some products. It is a customer friendly site. Very easy sign up,easy to buy, and fastest delivery. I really impressed.”

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Posted 4 years ago

“This is an amazing site. I really like this site. I order some products. It is a customer friendly site. Very easy sign up,easy to buy, and fastest delivery. I really impressed.”

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Posted 4 years ago

“This is an amazing site. I really like this site. I order some products. It is a customer friendly site. Very easy sign up,easy to buy, and fastest delivery. I really impressed.”

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Posted 4 years ago

“This is an amazing site. I really like this site. I order some products. It is a customer friendly site. Very easy sign up,easy to buy, and fastest delivery. I really impressed.”

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Posted 4 years ago

“I love this shopping website. They service are very good day by day.The delivery time is perfectly altime. I am satisfy in this site.Queries Resolved In 6 - 12 Hours.They are very friendly and helpful . thanks all Bravooo and thank you”

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Posted 4 years ago

“Wow this an amazing site. I order two some products. I really impressed on this site. It is a customer friendly site. Very easy sign up,easy to buy, and fastest delivery. Thank you”

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Posted 4 years ago

“I have never seen this site before because I have bought clothes and a mobile from other sites before but I did not have the good fortune to buy from this site. I am sorry for this. Alhamdulillah, you have launched this site. May your site go further”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,206 reviews