Lights.com Reviews

4.8 Rating 3,840 Reviews
99 %
of reviewers recommend Lights.com
4.8
Based on 3,840 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Lights.com Reviews

About Lights.com:

Creating the perfect home is hard work; finding the perfect lighting should be easy. With a curated selection of elegant designs, carefully considered details, and a variety of contemporary, versatile finishes, Lights.com makes it simple and affordable to bring your dream home to life.

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

1202 Ave. J Floor 2
Brooklyn
11230

Great! prompt delivery
Helpful Report
Posted 8 years ago
Was very pleased with the tea lights cant wait to use them for my wedding
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Posted 8 years ago
Great service.
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Posted 8 years ago
The candles have worked as advertised. The dim/bright feature is negligible with no difference between the settings and the candle flicker mode is very fake looking. That said as an accent light they work just fine. I use them in wall sconces in the four corners of a room for which the remote is great. The shipping was also excellent I ordered on a Friday and had them Monday
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Posted 8 years ago
A few of the lights are very dim and you can barely see a glo. I had to buy new batteries - not hood because party is tonight.
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Posted 8 years ago
It would be nice if the led lights were more brighter
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Posted 8 years ago
The experience was very positive and fast
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Posted 8 years ago
I LIKE THE CANDLE STICKS VERY MUCH AND WILL BE ORDERING OTHERES SOON MY NEGATIVE COMMENT HAS TO DO WITH THE PACKAGE/INSTRUCTIONS. THE BACKING IS CHARTREUSE BUT THE LETTERING IS W H I T E AND IS BARELY READABLE. YOU HAVE OTHER INFO THERE BUT IN BLACK; WHY CANT YOU PRINT IN BLACK TOTALLY IF THERE IS INFO TO BE HIGHLIGHTED DO IT IN RED OR A DIFFERENT SCRIPT.
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Posted 8 years ago
Lights.com provides a limited selection of specialty lighting products at very economical prices. I have generally found their products to be exactly as advertised, and a good value. Their customer service has been polite and responsive. Recommended if you need specialty lighting, especially decorative LED lighting, battery-operated candles, and the like.
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Posted 8 years ago
Great service, especially during the Holidays.
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Posted 8 years ago
The lights are exactly what I was looking for
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Posted 8 years ago
Expedite the filling of the order from receipt of order to shipping. Most places I deal with ship next day after receipt of order. Otherwise service was fine and package nicely packed .
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Posted 8 years ago
The lights are fine; my fault I didnt make sure they had timers.
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Posted 8 years ago
I like that one remote control can be used for all products
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Posted 8 years ago
Excellent service , prompt and helpful
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Posted 8 years ago
I had no problems receiving my order and everything was just how I expected it to be. Not bigger not smaller just as bright and great as they looked on the website.
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Posted 8 years ago
You issued us a refund BEFORE any explanation as to which product or why we received the refund. We did not receive any email from you that a product was no longer available or discontinued. We called you on another product we did receive and in that conversation found out that another item was no longer available and that was the reason for the refund. We appreciate the prompt refund but emailing us a reason beforehand would have been more appreciated. Your customer service was helpful when we called and needed to return items. Very easy I hope for returns as well as refunds. Still waiting to make sure you received items returned via UPS as we followed your instructions but to date, have not received another refund or note that you received items.
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Posted 8 years ago
I love he light we got and the bulbs are super nice looking too. The price was good too. Overall great experience. The only downside was that one of the bulbs showed up not working. I emailed customer service and hopefully they will send another one.
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Posted 8 years ago
Two of the votives were completely unusable. It was not because of the batteries-- they were fine. Also, the quality of the set of 12 votives were of very poor quality. I have purchased a number of votives from many different companies and this one--even at its sale price is one I would not purchase again. I emailed Lights.com and they immediatly
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Posted 8 years ago
Everything came on time and in good order
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Posted 8 years ago
Lights.com is rated 4.8 based on 3,840 reviews