Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,842 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,842 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

Write Your review

Tell us how Lights.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lights.com 5 star review on 17th July 2024

116

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satified order procedure, and products”

Helpful Report

Posted 11 years ago

“Was looking forward to receiving these tealights so I could set the timer for them instead of climbing over my bathtub & having to switch on each (7) one everyday. I love the look of these but unfortunately they do not fit in my glass holders :( ... not sure what I’ll use them for....”

Helpful Report

Posted 6 years ago

“Nice product. Love the remote aspect. Lights don’t always stay on the timer and will be on when I wake up in the morning. One set of lights didn’t work when They arrived.”

Helpful Report

Posted 7 years ago

“I ordered the rechargeable tea lights (restaurant grade) which I love. I already have a set of 12 on one charging unit. I use them every night and they last about 4 days. I wanted to be able to just switch them with the second set whcih works well. Only disapointment is that the new ones only come in sets of 4. But it still works and they look great! I am very pleased.”

Helpful Report

Posted 10 years ago

“Product was defective and same defected product was shipped twice but customer service was outstanding”

Helpful Report

Posted 11 years ago

“delivered what was ordered in a timely manor. The product preformed well”

Helpful Report

Posted 11 years ago

“The delivery time was excellent. However, one if the items (a candle) arrived broken and one of the items didnt work. It came with a battery but the battery was dead.”

Helpful Report

Posted 10 years ago

“First order was logged as delivered by UPS, but didnt receive at doorstep. Quick reorder and fast response by customer service and items arrived within two business days of reorder. Very helpful and quick customer service.”

Helpful Report

Posted 10 years ago

“I am using the lights for an elementary school spring music concert. The look of the candles is great as is the ease of turning them on for young children. I didnt award five stars only because one of the candles didnt light. The batteries worked fine in the other candles, so something was wrong with the candle itself. I did not return my order because I wanted to start rehearsing with the candles right away. Thank you.”

Helpful Report

Posted 9 years ago

“I have ordered 14 electric candle -- all were good except one and I will send that back and I am sure it will be replaced -- very pleased”

Helpful Report

Posted 11 years ago

“Didnt realize that the timer was just for one time only. Would be nice if the lights came on every day at the same time, but like the affect they give.”

Helpful Report

Posted 11 years ago

“The website listings are very helpful, especially the photos of the products, & the range of selections are quite diverse. Prices were reasonable, much better than I found locally, especially for a specific item. One advantage is the included batteries. I ordered 3 lots of 1 dozen, & tested all to see if they worked properly. 2 of the 36 were very weak in their glow; I did not order additional batteries, as I did not anticipate this problem but just breakage, which there was none. Yes, I would recommend Lights.com to others; did much searching on the web before ordering, but kept coming back to theirs.”

Helpful Report

Posted 10 years ago

“Good product. Thank you.”

Helpful Report

Posted 9 years ago

“Lights.com provides a limited selection of specialty lighting products at very economical prices. I have generally found their products to be exactly as advertised, and a good value. Their customer service has been polite and responsive. Recommended if you need specialty lighting, especially decorative LED lighting, battery-operated candles, and the like.”

Helpful Report

Posted 9 years ago

“You are very efficient in handling orders and the service is very good. I would recommend you.”

Helpful Report

Posted 11 years ago

“I love, love, love the rechargeable egg lights and use them in my yoga studio. The only complaint (and in all fairness, I have not contacted Lights.com) is that one of the 8 I bought had not worked...will light up on the charging station, but as soon as you remove, it goes off.”

Helpful Report

Posted 11 years ago

“I ordered 2 plug in adapters and 3 battery adapters. In each of the boxes it states that each of the adapters comes with a string of 100 lights. There were no lights in any of my adapters. If you are not going to include the lights, you need to change your pamphlet.”

Helpful Report

Posted 10 years ago

“Big selection but some things not available as advertised.”

Helpful Report

Posted 10 years ago

“I love these candles!!!!!”

Helpful Report

Posted 11 years ago

“Items were exactly as presented at a fair price. Web site was easy to navigate for a more pleasuable shopping experience. I will shop here again. ***”

Helpful Report

Posted 10 years ago

Lights.com is rated 4.8 based on 3,842 reviews