Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,842 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,842 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Lights.com 5 star review on 17th July 2024

116

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered 14 electric candle -- all were good except one and I will send that back and I am sure it will be replaced -- very pleased”

Helpful Report

Posted 10 years ago

“I was happy the products i got and the time of delivery”

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Posted 10 years ago

“Ordered twice and both orders had a damaged piece. Customer service was quick to send me a replacement at no charge but was unhappy with receiving broken pieces.”

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Posted 10 years ago

“They were efficient and I got what I ordered.withou7t a hassel.”

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Posted 10 years ago

“very pleased with merchandise--but with extra 46.00 postal plus 59.80 duty on arrival-candles cost me almost double.. sorry it is too expensive to place any more orders even though I like your product”

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Posted 10 years ago

“My only complaint was that I placed my order on friday for priorty 2 day mail and did not receive my lights until Thursday the following week. In fact the order was not filled until the following Tuesday after placing the order. I did not order the lights on a holiday weekend so I dont know why the were not filled the day I ordered them or the Monday following the order.”

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Posted 10 years ago

“I love my candles. I did get the Iridescent Guardian Angle Trio set that one of the angles did not work well. They are, however, great. I love having them all around my house and falling to sleep with them on. The timers on them are great and are safer then real candles. I have no fear of kids or pets starting a firer with them around.”

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Posted 10 years ago

“I ordered the mini votive candles. Very nice although I was expecting them to be larger. Essentially these are no more than tea lights and although it did say mini since they were referred to as votives I expected them to be a little larger around and a little taller.”

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Posted 10 years ago

“Good service”

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Posted 10 years ago

“Love the lights but they were smaller than I thought. Would be great if in the pictures there could be some reference (like a person holding them) in order to get a better sense of the size. I would still have purchased.”

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Posted 10 years ago

“Shipping is incredibly slow, no matter what time of the year I order.”

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Posted 10 years ago

“The lights I received were exactly what I expected. A couple strands didnt work, but I just replaced a couple bulbs and they were fine. (Extra bulbs were provided.)”

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Posted 10 years ago

“Everything was fine. Product looks great, fragrance is a bit much for someone like me who doesnt like a lot of perfume. Tracking was unavailable”

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Posted 10 years ago

“The provider was great. I like the style of the solar lights Some of the glass was difficult to install/turn into the top for assembly. It would be nice if the glass emitted more light”

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Posted 10 years ago

“Flamless candles are fabulous. Having trouble getting in touch with someone on returns. Need to order a different size for two.”

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Posted 10 years ago

“Outer package was perhaps a bit larger than needed, but otherwise shipping was excellent and item was received in perfect condition.”

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Posted 10 years ago

“Im generally satisfied with my experiences with Lights.com. I will recommend them to anybody interested in their products. The only issue that was negative was how the e-coupon they sent me worked. The e-coupon said use the supplied code and Id get a 7% discount on my next order. I used the code on my next order and only got a 2-3% discount. Their was no indication in the e-coupon about a reduced rate depending on what I ordered.”

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Posted 10 years ago

“delivered what was ordered in a timely manor. The product preformed well”

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Posted 10 years ago

“Great selection and prices. Fast transaction services. Easy to navigate website.”

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Posted 10 years ago

“Limited lighted area”

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Posted 10 years ago

Lights.com is rated 4.8 based on 3,842 reviews