LiveFit Reviews

Name: LiveFit
Rating: 2.93

2.9 Rating 166 Reviews

45 %

of reviewers recommend LiveFit

Company Reviews

Questions

Metrics

2.9

Based on 166 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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Phone:

5194953014

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website is easy to use, placing the order is straight forward and the delivery was on time. 5/5 in those areas. However the food is not what I was expecting. It is as good as any grocery store TV dinner but definitely not the quality/ flavour I was paying the LiveFit premium for. Nearly x3 the price for a LiveFit meal vs. an ordinary TV dinner and in my opinion not worth it. I love the idea and business model of LiveFit but it just didn’t live up to the hype in my opinion. Maybe it sinpily had to do with the meal package I chose but for the price I just can’t take the risk to try LiveFit again.”

Helpful Report

Posted 6 years ago

“Loving the meals i had only a couple i wasnt of fan of but thats just me being a little picky the only thing i dont like is that everytime i take the plastic of the containers the plastic on the bottom breaks i would love to see more containers with lids just incase i dont finish my food right away. Order is always on time packed nicely and fresh.”

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Posted 6 years ago

“The food is great but the ordering system has some kinks that need to be worked out in order to compete with other delivery services that make ordering a snap.”

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Posted 6 years ago

“The food was quite good but the platform/customer service was very poor. Ordered the Keto plan with 2 Keto Soups. Sent me 2 non-keto soups and told me the fine print said they had the right to substitute. If you are trying to a specific diet totally useless. Told me I changed my delivery date but said I couldn't see the order date. I hope they get business issues sorted out.”

Helpful Report

Posted 6 years ago

“The idea behind live fit is great, so are the overall flavour and quality of the foods. Work needs to be done on customer service, getting meals out on time, ensuring meals don't arrive damaged and updating the website. Having to cancel a subscription in order to make changes is tedious. Things can be simplified by allowing users to manage their subscriptions through their accounts including the option to add new meals to their weekly orders.”

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Posted 6 years ago

“I am truly excited to try your product. I was referred by Crystal King in Orillia Ontario. She expressed how fast her delivery came in just two days from her ordering. I was given a choice to pick a Tues or Thursday on your calendar. I assumed those days were within the week that I ordered as there were no exact dates listed. I am apparently getting it today by 5pm. Just disappointed in how long it has been to be delivered compared to my friend.”

Helpful Report

Posted 6 years ago

LiveFit is rated 2.9 based on 166 reviews