loveholidays.com Reviews

Name: loveholidays.com
Rating: 4.39

4.4 Rating 25,785 Reviews

87 %

of reviewers recommend loveholidays.com

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4.4

Based on 25,785 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult

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loveholidays.com 5 star review on 1st September 2026

Wiktoria

loveholidays.com 5 star review on 23rd August 2026

Lisa W

Anonymous

loveholidays.com 4 star review on 23rd August 2026

Anonymous

732

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We spent fantastic family time with loveholidays.com Amazing food and service on the hotel. No issues with transfer at all. We really enjoyed that holiday.”

Helpful Report

Posted 3 months ago

“Everything was made easy and simple and the hotel and staff were fantastic and the location was fantastic”

Helpful Report

Posted 3 months ago

“Update - After writing my review on Trip Advisor and receiving a new room, I was asked by the management to delete my review. I replied that I would consider it, as everything I wrote was true and I attached photos. Therefore, I'm writing an update - as for the hotel itself, the cleanliness deserves a one-star rating. The dripping air conditioning, which is spewing black water and mold, and the white paint dripping directly onto the food are unacceptable. The balcony was swept once, not to mention the smudged glass on the balcony windows. If I hadn't gotten up from my chair, I wouldn't have seen the beautiful view from the balcony. Yes, we did get a new room, but with the receptionist (manager) suggesting that room 553 was of a better standard (seriously?) but that we didn't have to pay extra for it (I think that's a joke). We feel that, as guests, we shouldn't have heard something like this, because it wasn't our fault that we were treated so poorly from the start. The staff tried their best, asking every day how we were feeling and if everything was okay. The ladies at the front desk were wonderful, they really tried to do everything to make us feel better. The night receptionist was wonderful, kind, helpful, and simply professional. The bar waiters were very kind. Our dinner on the ninth floor was wonderful. The waiters and chefs were of the highest caliber (we're used to this kind of culture—thank you very much). We've stayed in various hotels around the world, of varying standards. We've also stayed in luxury hotels. We're used to guests being taken care of. Everywhere, free water with lemon and a smile was available near the reception desk. In countries with temperatures this high, this is how it should be. I must admit that in a 4-star hotel elsewhere, for a lower price, we had more amenities. The walls/air conditioning weren't falling off, and the sheets were changed daily; here, we had to ask for them. Hotels of the same standard, such as those in Spain, Greece, or Portugal, offer additional activities for children, many more attractions, concerts, and leaflets at the reception about what to see and what is recommended in each country. Restaurant opening hours are inconvenient, as guests arriving at night have no opportunity to eat and are left hungry (our experience). The BoltFood app is also recommended, but not everyone can install it on their phone. I'd like to thank the staff, who did everything they could to make us feel comfortable. They deserve praise and the highest recognition. The management/owner should consider how to rectify all the issues, as we've seen far more negative reviews of the hotel on TripAdvisor than just ours. Guests at the pool also discussed the hotel's standard and the need for compensation because they weren't satisfied. Such inconveniences discourage repeat visits. After all, every business wants to make money and should encourage guests to return. Best regards.”

Helpful Report

Posted 3 months ago

“Was very happy with the service we received with our booking .. clear instructions and updates all the way through very good service”

Helpful Report

Posted 3 months ago

“Very good service matching accommodation, flights and transfers all for the dates and times required.”

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Posted 3 months ago

“Got to have an amazing trip to new york”

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Posted 3 months ago

“Great holiday in Malaga. Easily booked via love holidays. Hotel location etc fantastic”

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Posted 3 months ago

“Excellent transfer provided, great info and app.”

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Posted 3 months ago

“Brilliant, easy, organised. Being a single parent going on our first holiday together, and my first without the support from another adult I was surprised at how easy and smooth everything went. Thank you loveholidays from carparking at the airport to retrieving my car smooth and easy!”

Helpful Report

Posted 3 months ago

“Lovely holiday booked last minute , but all went to plan with no need to print off any paperwork everything in one place on the app , great service would recommend and book again”

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Posted 3 months ago

“Easy to use”

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Posted 3 months ago

“Fantastic service from start to finish from Love Holidays. Hotel was amazing and the staff were phenomenal. Couldn't have asked for better service.”

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Posted 3 months ago

“Everything was as explained and committed”

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Posted 3 months ago

“Communicate was excellent. The rep was fantastic and very helpful.”

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Posted 3 months ago

“Very satisfying been booking for years thank yous very much”

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Posted 3 months ago

“Highly recommend”

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Posted 3 months ago

“Pretty good hotel for a party holiday, no indoor showers for us on last day with late flight but not the end of the world. Staff were helpful.”

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Posted 3 months ago

“Very helpful service,on last holiday when I want change hotel, customer service found for me substitute. Never problem everything on plan . 100% next holiday I will found with love holiday”

Helpful Report

Posted 3 months ago

“The only thing I liked about this hotel was our room. There was very little space by the pool, and the pool itself was a disaster. The chaos that reigned there every morning was like nothing I'd ever seen before. Fighting for a spot... people sat in chairs two hours early, only to be replaced with loungers later... This isn't how a vacation should be; guests have to carry loungers. It's a joke. The cleanliness was also a nightmare because the pool attendant started cleaning the pool and poolside area at 8 a.m., so it's obvious that once people were there, they didn't clean it properly. The food is poor quality and lacks variety. There are few vegetables and fruits. The alcoholic beverages are also poor because they contain a lot of sugar. I'm sorry, but I didn't relax at this hotel or eat well. I've never had such a bad vacation.”

Helpful Report

Posted 3 months ago

“Excellent timely communication with updates. Customer Services representative always very helpful.”

Helpful Report

Posted 3 months ago

loveholidays.com is rated 4.4 based on 25,785 reviews