loveholidays.com Reviews

Name: loveholidays.com
Rating: 1.18

1.2 Rating 2,530 Reviews

4 %

of reviewers recommend loveholidays.com

Company Reviews

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1.2

Based on 2,530 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult

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loveholidays.com 1 star review on 12th September 2025

Tracy

252

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“have tried for 6 weeks to contact them in that time i have had one e.mail saying they will contact me within 3 days now 10 days later nothing TOTAL WASTE OF TIME on my way now to the bank to get them to clawback my money as i paid on credit card”

Helpful Report

Posted 5 years ago

“Looks like there going bust . After taking MY Deposit iv.e not received any confirmation On HOLIDAY Booked on 15 July”

Helpful Report

Posted 5 years ago

“Hi joe val and Kenneth you can’t be busy at love holidays putting lying reviews on”

Helpful Report

Posted 5 years ago

“Hi joe another employee of the car firm trying to fool us”

Helpful Report

Posted 5 years ago

“Hi annmarie how long have you worked for love holidays .dont take us for fools”

Helpful Report

Posted 5 years ago

“Loveholidays kept me updated and returned the full refund of my holiday within a very reasonable timeframe. I have found them easy to deal with but hard to contact. However these are unusual times and adjustments have had to b made by all. The current situation has had a huge impact on business etc.”

Helpful Report

Posted 5 years ago

“This is a disgusting company I’ve literally tried so hard to contact them To the point I’ve given up on love holidays, to then contact the hotel where we are meant to be staying. For them to tell me our holiday got cancelled 3days ago. Without any explanation at all not even an email............absolutely shocking”

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Posted 5 years ago

“I am shocked beyond belief you can leave a family for a month without any interaction. We have contacted yourselves numerous times. With no return on any information or explanation??!!!!! We are meant to fly in two days time given the current situation we have been given no guidance whatsoever..... that being said I took it upon myself to call the hotel where we are meant to be visiting to only be told you cancelled my holiday over 3 days ago. With no explanation from yourselves whatsoever....... when we’re you planning to tell us? Literally when we possibly at the airport???? It’s not good enough....... I am disgusted with your lack of information and on top of that poor communication....... like said earlier we have tried to contact yourselves numerous times. Literally taking to a brick wall.............. shocking”

Helpful Report

Posted 5 years ago

“we gave love holidays £600 for 5 nights in krakow from 16th-21st july,our flight was cancelled by easy jet,so i emailed them numerous times,,no reply,tried to phone,no one available,don`t know what else to do now,except take them to the small claims court for our refund,will never book with love holidays again,opened a complaint on gov website for them to investigate”

Helpful Report

Posted 5 years ago

“Hi hi learn how long have you worked for love holidays the con men.we are not idiots”

Helpful Report

Posted 5 years ago

“Hi everyone I suggest you ignore any 5 star comment without doubt its there own staff doing it .they need closing down”

Helpful Report

Posted 5 years ago

“Loveholidays has taken my money for a holiday and on the same day said that the booking wasn't confirmed. Now I can't get through to speak to anyone about it. I was waiting on the phone for an hour and then hung up on. Very very frustrating!”

Helpful Report

Posted 5 years ago

“With no means of contacting love holidays, our flight was cancelled by the airline on July 2nd. Our holiday cannot happen without a flight but still no contact from them until today (27th) when we are informed they will be taking the final payment of another £900. Total crooks with no decency to be honest. We shall never book with them again and have no sympathy when the company collapses. Just what they deserve.”

Helpful Report

Posted 5 years ago

“I had a holiday cancelled on 17/3/2020 and was told that I would be refunded it is now 27/7/2020 and still no refund despite them contacting me on 17/7/2020 to apologise and tell me that my refund had been overlooked for 4 months and they would be refunding it straight away. THIS IS A TERRIBLE COMPANY DO NOT BOOK ANYTHING WITH THEM. this is not the way to treat people and cause them so much stress and anxiety. SHAME ON YOU LOVE HOLIDAYS. ....”

Helpful Report

Posted 5 years ago

“You are best off chucking your cash in the bin. Much less hassle.”

Helpful Report

Posted 5 years ago

“Booked a few holidays with this company and to be honest i had no problems at all, but now trying to get through to them is impossible..no phone lines, their live chat is a joke, 500 place in the queue for 5 hours then cut off.. come on " LOVE HOLIDAYS " sort it out”

Helpful Report

Posted 5 years ago

“I have been trying to contact loveholidays for several weeks, my flight has been cancelled and airline have refunded my fares, trying to cancel hotel and my deposit returned, I actually got onto live chat, luckily I was sitting down at the time!! Unfortunately after 4 hours waiting there are still over 500 people in front of me in the queue, this just keeps getting refreshed with the same message! Sill Iget through before closing, call me a sceptic but I think not, what else can you do the service is abysmal, wouldn't use them again.”

Helpful Report

Posted 5 years ago

“I wish I could put 0 star for this review. Love Holidays has been the most unhelpful company ever. We are due to fly to Greece in two weeks time and via a review in a travel forum we noticed that the hotel is not open for the summer. Love Holidays have not communicated this to us nor have they picked up or answered any of the E Mail, Messages, Telephones call that we are trying to get in touch with them. I just cant believe the service provided by this company and such a company actuall exisits that have such bad communication with their Cistomer. i dont know they actually care for their reputation or to maintain Goodwill. Anyway I have been making note of all the communication and details that we have made trying to get in touch with Love Holiday. This kind of Customer service is not acceptable and we will take it further with the complaint against this company.”

Helpful Report

Posted 5 years ago

“I have booked several holidays with this company and have had a super experience each time. I had a holiday booked for April which for obvious reasons was cancelled, I have received a full refund from them as promised. Don't be too quick to give bad feedback people, they are under immense pressure and short staffed, you will be looked after.”

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Posted 5 years ago

“What went wrong everything atleast most crooks wear masks these are just bare faced liars”

Helpful Report

Posted 5 years ago

loveholidays.com is rated 1.2 based on 2,530 reviews