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loveholidays.com Reviews

1.2 Rating 2,516 Reviews
4 %
of reviewers recommend loveholidays.com
1.2
Based on 2,516 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1 out of 5
Returns & Refunds
Refunds Process
Difficult

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loveholidays.com 1 star review on 12th September 2025
Tracy
loveholidays.com 1 star review on 12th September 2025
Tracy
loveholidays.com 1 star review on 12th September 2025
Tracy
loveholidays.com 1 star review on 12th September 2025
Tracy
loveholidays.com 1 star review on 12th September 2025
Tracy
loveholidays.com 1 star review on 12th September 2025
Tracy
loveholidays.com 1 star review on 12th September 2025
Tracy
252
Anonymous
Anonymous  // 01/01/2019
We booked a week in Spain and didn’t realise that Love Holiday use other agents however our contract was with Love Holidays. We arrived at our Hotel on Saturday to find out that the Hotel hadn’t been paid for. The Hotel wouldn’t check us in until the room had been paid. We were advised by the Hotel that they had left a message on love holidays agents any machine and was waiting for a reply. The Hotel had tried on a few occasions without any luck. A few hours later and after several phone calls to Love Holidays, we decided to present our credit card to secure our Hotel so we could start our holidays. Love Holidays managed to get hold of the agents (Magic Rooms, who were on answer machine only – operating Monday to Friday 9 to 5). Magic rooms gave a credit card which wouldn’t go through. This nightmare continued for the first 2 days of our holidays. Eventually Magic Rooms gave the Hotel a credit card that went through. We then waited a further 2 weeks to get our refund. On returning we complained to Love Holidays who passed our compliant to Magic Rooms. We have had no joy from either. BE CAREFUL WHEN BOOKING VIA EITHER OF THESE.
Helpful Report
Posted 9 years ago
My holiday was booked with Loveholidays.com in January and is fully paid for including pre-booked seats with Ryanair, I am due to fly out on Monday but I still have not got my boarding passes. I tried call customer services on Friday 29 May but after selecting the appropriate option was left on hold without ever having my call answered - I gave up after 40 minutes. Tried again today 1 June, same again for 1 hour 5 minutes. I've also e-mailed but only got one unhelpful reply after 3 days Loveholidays Customer Service is appalling
Helpful Report
Posted 10 years ago
I booked a holiday with love holidays company 3 days ago and have spent over 2 1/2 hours hanging on an unanswered phone & have sent over 10 emails none of which have been acknowledged. With customer service like this why would anybody trust them to organize a holiday? I have even written to the CEO - so far no reply
Helpful Report
Posted 10 years ago
loveholidays.com is rated 1.2 based on 2,516 reviews