Saranghae Skincare Reviews

Name: Saranghae Skincare
Address: 2 Sheppard Avenue East, Floor 20, Toronto, Ontario
Rating: 4.82

4.8 Rating 899 Reviews

95 %

of reviewers recommend Saranghae Skincare

4.8

Based on 899 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Saranghae Skincare:

Saranghae is currently the fastest growing Korean skin care brand in North America. Our mission is to help millions of customers around the world feel beautiful with highly effective Korean skin care products and exceptional customer experiences.

Visit Website

Phone:

6473600589

Email:

customercare@lovesaranghae.com

Write Your review

Tell us how Saranghae Skincare made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Saranghae Skincare 5 star review on 2nd February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and great customer service!”

Helpful Report

Posted 4 years ago

“I love most of your products. My favorite is the eye cream. It really diminishes the wrinkles around my eyes. I have reccomended your products to several of my friends whom noticed the difference in my skin condition and asked me what I use.”

Helpful Report

Posted 4 years ago

“I have tried a million different skincare lines. Some have been supposed to e the be all end all of facial products. Not so much! But, I have found the perfect skincare line in SARANGHAE!! THis is an amazing product! My skin is perfect.....no wrinkles.....and I am old! LOL Its easy to use, its not greasy, it does what it says it will and the customer service is over the moon perfect! I can't say enough about how happy I am with SARANGHAE! I am a customer for life! Thank you!”

Helpful Report

Posted 4 years ago

“I love the products I have tried and the customer service is A+++. Confession: I am too lazy to use the moisturizing mask, but I did use it after spending a week in the hot middle east. I used that mask once when I returned and got my skin back. Great products! Great service! -P”

Helpful Report

Posted 4 years ago

“I let my auto ship lapse due to the hectic nature of selling a house and buying another. With change of address and change of credit card info I simply forgot to update my auto ship. When I contacted customer service they reinstated my auto ship at the price I had been paying. They even helped me update my new shipping address and gave me the number to update my credit card info. Very pleased overall!”

Helpful Report

Posted 4 years ago

“FINALLY! I found something that calms my dry, inflamed skin! I have tried SO many products over the last year....and then I found Saranghae. The first time I used the 5 Step program, I couldn't believe what a difference these products made! I suffered from adult acne, redness and dry skin on my nose, cheeks and chin. Within 2 days the redness had calmed and the dryness subsided. Even my pimples are healing!! My face had been burning when I used other cleansing products & makeup, and now my skin feels healthy & looks better, too! Saranghae is my holy grail of skincare!!”

Helpful Report

Posted 4 years ago

“I love these products! I’ve tried so many products over the years, both expensive and moderately priced, but none got me excited. I’ve been looking for a product line that works for me and I think I’ve finally found it. I love how these products feel on my skin and the visible difference they make. The biggest surprise was my dry skin doesn’t feel like I need to reapply moisturizer half way through the day. My skin stays hydrated! Btw, the smell of the cleanser is fantastic! Love, love, love the face mask.... Great customer service too!”

Helpful Report

Posted 4 years ago

“I received your cleansing product and just used it. I have tried many makeup removers and this is the best one I have ever used. I usually have to rinse my face, then wash it because the makeup remover always leaves remnants, not this one though.”

Helpful Report

Posted 4 years ago

“Saranghae is absolutely the best - awesome product and even better customer service. Changing delivery times could not be easier, and response time from customer service is fast and professional, each and every time. I highly recommend!!”

Helpful Report

Posted 4 years ago

“It would be difficult to find customer service as quick and kind as SARANGHAE! These people are wonderful with everything! They help you figure out what schedule will work best for you to have your facial products delivered. I received a bottle that leaked all over because it had a time crack in it. I let them know and I had a replacement within a few days. Products are outstanding! Customer service is absolutely excellent! It’s so nice dealing with a company who cares about their customers and not just the profit margin. I love the products and they work better than most facial routines! I couldn’t be happier with my choice for skincare! Thank you , Kathi”

Helpful Report

Posted 4 years ago

“Best customer service of any company. They go out of their way to be helpful. Their product is amazing I will be a customer for life”

Helpful Report

Posted 4 years ago

“I ran out of my 5 step products earlier than I thought I would, I notified them and by the very next day I got a response telling me they were sending me my products immediately . I am never disappointed with any of the products . It was a great experience with customer service , I will continue using these great products , they are excellent.”

Helpful Report

Posted 4 years ago

“I love these products! My skin is healthy and bright with no issues. I am so grateful I found your product!”

Helpful Report

Posted 4 years ago

“I was burned by another skincare autoshipment company hiding behind a "free trial" so I was little hesitant to try again. HOWEVER...Saranghae is a totally different experience! The products are incredible, and the service is the best of the best. I love my Saranghae skin!”

Helpful Report

Posted 4 years ago

“I am 72 years old and have try everything on the market. My skin never looked as good. With this Saranghae. I get compliments from my peers.”

Helpful Report

Posted 4 years ago

“I love the product! My skin is so soft, my dark circles under my eyes have lightened a bit and my pores have gotten smaller. I have been following the routine with the masks once a week and I love the way it makes my face feel.”

Helpful Report

Posted 4 years ago

“I would like to commend Saranghae for their excellent service, especially Karen on being so efficient and quick to answer queries and always on top of my requests in renewing my VIP bundle delivery terms. I love Saranghae!!!”

Helpful Report

Posted 4 years ago

“Products are so clean, fresh, and effective. Customer service is kind, efficient and accommodating. Thank you!”

Helpful Report

Posted 4 years ago

“I just got my products today and with my free beauty fridge to boot! I wasn't to sure about the beauty fridge, but I plugged it in inside my bathroom closet (this worked out perfect having a closet with a plug and a shelf to put the fridge on) I put my products in and a few hours later before bed I got the products out and they were oh so chilled🥶:snowflake::snowman:Which to my surprise actually felt really nice. I started with the cleanser and it smelled intoxicatingly amazing and took all my makeup up off and I wear the long lasting makeup that you can't find anything to take off and makes you break out if you fall asleep before you wash your face..yuck:confounded: The cleanser was heaven. The moisturizer, serum and eye cream are luxurious and I feel really good about these products (I have a good feeling) I can always tell on the first try by feel if it isn't going to work with my skin. I am excited to see how this plays out. I am 35 and started getting age spots...:scream:Wth?? I also just started to notice my skin has changed and just feels icky and nothing works for me. I'm in bed and my skin feels amazing! Thank you. Saranghae. I will definitely be doing a before and after. Excited about the next 45 days! Also I must add that the product sizes are huge! I have ordered other products before on like a promotion discount and the sizes were tiny. I read through all the literature and I love this companies mission and the way they really seem focused on their customer satisfaction”

Helpful Report

Posted 4 years ago

“I love Saranghae. Not only are the products great, but also the customer service is wonderful. Thank you for being such a great Company!”

Helpful Report

Posted 4 years ago

Saranghae Skincare is rated 4.8 based on 899 reviews