Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Saranghae Skincare Reviews

4.8 Rating 902 Reviews

95 %

of reviewers recommend Saranghae Skincare

Company Reviews

Product Reviews

4.8

Based on 902 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Saranghae Skincare:

Saranghae is currently the fastest growing Korean skin care brand in North America. Our mission is to help millions of customers around the world feel beautiful with highly effective Korean skin care products and exceptional customer experiences.

Visit Website

Phone:

6473600589

Email:

customercare@lovesaranghae.com

Write Your review

Tell us how Saranghae Skincare made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Saranghae Skincare 5 star review on 2nd February 2023

Saranghae Skincare 5 star review on 6th November 2021

Saranghae Skincare 5 star review on 23rd June 2021

Saranghae Skincare 5 star review on 4th June 2021

Saranghae Skincare 5 star review on 27th May 2021

Saranghae Skincare 4 star review on 21st September 2020

Saranghae Skincare 5 star review on 30th December 2019

15

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Like every new product introduced to your skin regimen, you must allow adequate time to gauge results. I have been using Saranghae for one month faithfully . I live in the N.E., have electric heat and normal skin. At first, the cleansing is too drying for my skin during winter months, but all the other products in the kit are fine. Regarding customer service, so far I rate them a five for response time, flexibility and suggestions on use of their products for your best results. I will continue to use the products for three months and determine if I will stay a VIP Member.”

Posted 5 years ago

“The Saranghae products are amazing. My face has never felt so moisturized! And the customer service is great. I needed to delay my next recurring order and my customer care specialist Karen Wilson was extremely helpful. She helped me adjust my payment and delivery date and said that I can adjust it at any time to whatever I want! I have decided on a 75 day renewal plan which seems to be working for me. I was nervous that I didn't have a login to edit my account, but having a personal customer care specialist is even better! It's a personal experience and they go out of their way to make the products work for you.”

Posted 5 years ago

“You need to add another star for ‘Exceptional”, which has always been my experience. Saranghae lives by their name. They truly care about their customers and the product speaks for itself. Love Saranghae!”

Posted 5 years ago

“Excellent customer service! Karen was very helpful and friendly correcting my shipping. Love the products.. so glad they're on the way!”

Posted 5 years ago

“I have super dry skin which this product fixes when I use consistently. Only product I’ve found to improve my dry skin and overall complexion. This really is a miracle product in my opinion. Love love love it!!!”

Posted 5 years ago

“Karen has been very professional and responsive to my request for help.”

Posted 5 years ago

“In my 63 years, I’ve never had better service and thoughtful advice from a woman named Karen in your customer service department. I received an item replaced at no charge, advice on how to change auto shipments and honesty. I would give 100 stars if there were an option to do so. If you have any questions if you are using the products correctly, don’t hesitate. There really is customer service. I became jaded by dealing with VERIZON, AT&T, and so many companies that just don’t care once they have a sale in their hands. I’m so impressed. Thank you!”

Posted 5 years ago

“I love the products and see a significant improvement in my skin. I highly recommend it!”

Posted 5 years ago

“Great service. great prouct.”

Posted 5 years ago

“Excellent customer service and love the product. Skin feels amazing and I notice a difference when I don’t use it on how dry my skin gets.”

Posted 5 years ago

“I noticed my completion has become more even and stays hydrated. I add extra focus renewal eye cream to my forehead at night, I have some deeper wrinkles going on up there. I’ve noticed they aren’t nearly as noticeable as they used to be. I am 31, people always think I’m 25 or so.... I’ll take it!😁 The picture was taken earlier today, with no makeup.”

Saranghae Skincare 5 star review on 21st January 2019

Posted 5 years ago

“I’ve just picked it up at the post office! So excited to open it and BEGIN TREATING MY SKIN CORRECTLY!!!! It also sounds like many of the products are actually prescriptive!!!! I am thrilled with your customer service!! The responses I’ve received have been prompt, friendly, caring, professional.......I really know of no other business one might even come close to being treated with all of these at once. I truly thank you!! This also seals the commitments made in your presentations and information of each product!! I am very happy and haven’t gotten home to open my box yet!!!”

Posted 5 years ago

“Fantastic customer service! Personable, prompt and thorough!”

Posted 5 years ago

“The customer service is fantastic. I wrote that I needed to postpone delivery (I am apparently not using the products fast enough) and Karen got back to me right away. She not only postponed my next shipment but put me on a different schedule. Thank you so much!”

Posted 5 years ago

“Customer service is amazing! Its not a hassle to change the ship date or add to your existing order, even if its a few days before scheduled shipment. By phone or email, whatever floats your boat, you will be taken care of swiftly.”

Posted 5 years ago

“Karen was terrific! I was ready to cancel my membership because refills were coming much too quickly and I was beginning to stockpile product. Karen helped me push back my next scheduled delivery and reset my schedule to one that will hopefully be more appropriate.”

Posted 5 years ago

“Customer service is the best! Very responsive! Thank you!”

Posted 5 years ago

“I really like the Saranghae skin care system. My skin has never felt softer, healthier, smoother. I have tried other "miracle" skin care regimens, and always discontinued use for various reasons. I tried Nerium before, and it dried my skin out so badly around my eyes--it made me look so old! And I never understood the idea behind having to wash off everything that you put on with their product line. I love the Saranghae system because I can visibly see a radiance in my skin. My skin is happy! And my skin has improved so much, that I no longer wear foundation or color correcting tinted moisturizer! All I wear now is my brow and eye liner, mascara, and lip color. I love that I do not have to worry about my foundation rubbing off onto my coat color or my clothing anymore, which is also a plus! I believe I have found the perfect skin care system for me, and I plan on staying with Saranghae.”

Posted 5 years ago

“I love this product. I am almost 60 and my skin looks amazing! I needed to slow down the shipments though because they were coming faster than I could use the product and they worked with me on a new timeline for my shipments. So glad I could do this and not give up my products!!”

Posted 5 years ago

“I Luv Luv Luv The Saranghae Skin Care Products!! I have been a VIP Member for almost a year now and my skin looks and feels amazing!! Whenever I tell people I’m 53, they don’t believe me!! At Christmas I got the little fridge to keep the product nice and chill - game changer!!! ESPECIALLY the mask!! 😍🙌🏻 Tip, I also have been using the serum & moisturizer on my hands - I get compliments all the time on how soft my hands feel!! ❤️ #CustomerForLife”

Posted 5 years ago

«
1
2
...
13
14
15
16
17
»

Saranghae Skincare is rated 4.8 based on 902 reviews