Lumadent Reviews

Name: Lumadent
Rating: 3.95

4.0 Rating 394 Reviews

71 %

of reviewers recommend Lumadent

4.0

Based on 394 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

Visit Website

Phone:

7758294488

Email:

info@lumadent.com

Location:

10437 Double R Blvd, Reno, NV
89521

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Kate

Anonymous

Lumadent 5 star review on 29th April 2021

SEN-HAO CHANG

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The loupes came with double vision. It has been more than 10 days since the date I asked for sending it back to get fixed. The customer service is terribly slow. Everything has to be done online, the call center doesn't help at all. It takes forever just to get the response by email.”

Helpful Report

Posted 3 years ago

“Ive had the light for years and love it. I have had some issues with battery life on a couple batteries customer service has helped so looking forward to hear more of service!”

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Posted 3 years ago

“The customer service and the product are of the highest quality and the price is uncomparable”

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Posted 3 years ago

“Until recently, I have been thoroughly impressed with Lumadent products. My magnetic battery packs are so convenient... when all parts are working properly”

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Posted 3 years ago

“Like the light, good customer service”

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Posted 3 years ago

“Great company, been a loyal customer for the last decade or so and they've always been easy to work with!”

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Posted 3 years ago

“Josie at Lumadent is amazing!! She is incredibly knowledgeable and helped me make the right purchase. Thank you!!!”

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Posted 3 years ago

“satisfied! great customer service!! thank you:)”

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Posted 3 years ago

“As usual your service was impeccable,got exactly what I ordered and received it quickly. If I am not mistaken it must be close to 20 years that I have been using your products and always with great satisfaction. Thanks again. Dr.Gerald Riley B.Sc.,D.M.D”

Helpful Report

Posted 3 years ago

“Extremely happy with the unilux light I’ve purchased recently.Excellent customer service and super fast delivery.Amazing product,light weight,works similar to a cordless light ,good battery life.Worth the money and I’m really satisfied with the product.”

Helpful Report

Posted 3 years ago

“Excellent products and customer service ! I have been using the headlight with my original loupes since the company’s inception. The light is excellent quality and has proved very durable. Value is excellent. I just replaced one of my batteries after almost 10 years ! They have always taken good care of me and I recommend to all who wish to perform a better quality of care. Shout out to Josie J in customer service for tracking down and sending me new short wires for my older light. You were great ! Thanks and best wishes to all for your continued success.”

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Posted 3 years ago

“I have a headlight , I am happy but the magnet fit the face shield for headlight doesn’t stay on place.”

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Posted 3 years ago

“Very fast and clear service.”

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Posted 3 years ago

“I am happy with lumadent. I advide my colleagues to buy it. Kind regards”

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Posted 3 years ago

“Will my order arrive? Haven’t received it yet”

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Posted 3 years ago

I see your order was shipped on July 26 from our facility in Reno, NV and then just yesterday (August 22) it finally left USPS's distribution center in Chicago. I don't have an answer as to why USPS held the package for so long - this can happen occasionally with international orders. Most international orders arrive without issue but some can experience delays like this. We apologize for the inconvenience and we will work with our USPS Representatives to achieve better results in the future. At this point, the best solution is to wait for the original package which is on it's way.

Posted 3 years ago

“Loupe light was sent promptly with everything in box”

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Posted 3 years ago

“Good customer service and very good quality of the light.”

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Posted 3 years ago

“Excellent and prompt customer support of their product!”

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Posted 3 years ago

“I wrote to the sales department asking for specific information on a particular product, the AirLux Wireless Headlamp System. I was put in touch with Michelle Brown who was more than willing to assist, answer all my questions and facilitate my order. When it comes to loupes it's great knowing I am in good hands with Michelle from Lumadent!”

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Posted 3 years ago

“Always great service and great products!”

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Posted 3 years ago

Lumadent is rated 4.0 based on 394 reviews