Lumadent Reviews

Name: Lumadent
Rating: 3.95

4.0 Rating 392 Reviews

71 %

of reviewers recommend Lumadent

4.0

Based on 392 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

Visit Website

Phone:

7758294488

Email:

info@lumadent.com

Location:

10437 Double R Blvd, Reno, NV
89521

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Kate

Anonymous

Lumadent 5 star review on 29th April 2021

SEN-HAO CHANG

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cord connection to the light is poor. Usually requires grinding off the yellow tip. Has gotten worse over the last few years and the cords require multiple replacements”

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Posted 3 years ago

I've forwarded this to our Solution Team to follow up with you. Expect one of our Agents to reach out to you soon.

Posted 3 years ago

“Awesome!!!! Very light and bright. It came really fast.”

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Posted 4 years ago

“Vielen lieben Dank aus Deutschland. Spitzen Produkt , schnelle Lieferung . Ich gucke gerne nochmal bei Ihnen vorbei”

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Posted 4 years ago

“It took 2 weeks for my measurement kit to be shipped. In fact, it is not shipped yet, only the shipping label was created.”

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Posted 4 years ago

Apologies for the delay - we've had an abundance of orders recently and did not have some of the required equipment on hand. Your package will leave the building today.

Posted 4 years ago

“Very prompt delivery”

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Posted 4 years ago

“Everything Perfect!!”

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Posted 4 years ago

“I ordered a new light for my loupes in the past when I ordered something delivery was fast. I placed my order on 6/3 and called today and was told it may go out today and I would get it in 3 to 5 days. I asked if that was the soonest I could get it and was told it could be overnighted but was expensive. This was a 500.00 item not just a cord and I feel it should have been shipped that day or the next as I am working without a light. I am very disappointed.”

Helpful Report

Posted 4 years ago

“I received my cordless light first. I loved it. Although it is not as bright as I would like. Then my ergoprisms came in. Mounting the light was a pain in the neck. No one was able to explain how to do it, so in my frustration, my husband forfeited it out. The loupes themselves are very different. A learning curve, for sure! I still have tightness between my shoulder blades when I use them. I’m hoping that subsides once my body gets use to using new muscles. I’ve had them 2 weeks now.”

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Posted 4 years ago

“Quality need improvement, overall very good”

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Posted 4 years ago

“Great products and great service. They sent the wrong mount for a loupe light once and after reaching out to customer service they sent out another one immediately and that product has been excellent along with their light that I have.”

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Posted 4 years ago

“Prompt delivery”

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Posted 4 years ago

“Exceptional customer service from several different employees, who took the time to ensure my order for a mounting bracket for my Surgitel flip up loupes was correct. They made sure my photos were completely accurate. I just received the mounts today, looking forward to mounting my new light to the 3.5x loupes tomorrow! Thank you LUMADENT!!!”

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Posted 4 years ago

“The new rep that has been helping me has been super on top of it and quick with responses”

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Posted 4 years ago

“I bought Battery from LumaDent but there’s no charger.”

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Posted 4 years ago

One of our Agents will reach out to you today to get you taken care of.

Posted 4 years ago

“I really like the light.”

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Posted 4 years ago

“Love the light, but one of my battery packs already is falling apart?!”

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Posted 4 years ago

“Head light is awesome. However, extremely overpriced.”

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Posted 4 years ago

“This adjustable face shield was just what I was looking for! The fit is great, I like that it came with shield replacements.”

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Posted 4 years ago

“The light really makes seeing the prep easy. When I first got my loupes they were off but Customer service was great and readjusted them for me and now my 3.5x prismatics helps me see so much more detail. Before my preps were barely passing and I couldn't figure out where I was going wrong but once I usedthe loupes preps became easy and big mistakes like undercuts became a thing of the past.”

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Posted 4 years ago

“The best product and a value to boot! Great customer service and product performance.”

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Posted 4 years ago

Lumadent is rated 4.0 based on 392 reviews