London Luton Airport Operations Limited Reviews

Name: London Luton Airport Operations Limited
Address: London Luton Airport Operations Limited Navigation House Airport Way Luton, Luton
Rating: 3.69

3.7 Rating 2,409 Reviews

64 %

of reviewers recommend London Luton Airport Operations Limited

Company Reviews

Questions

Metrics

3.7

Based on 2,409 reviews

Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

Write Your review

Tell us how London Luton Airport Operations Limited made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Car covered in bird dirt upon return, great job, now need to clean it, seems to be a bit amateur compared to other airports.”

Helpful Report

Posted 10 years ago

“I haven't travel yet”

Helpful Report

Posted 10 years ago

“Departure pick-up as good as promised. I think maybe the afternoon shift changeover caused the delay on return. One bus set down at airport but did not pick up so a longer than expected wait for the next to arrive. Airport parking and bus stops well signposted and a short journey to terminal.”

Helpful Report

Posted 10 years ago

“Overall very good facility. Additional marking at the short term parking for entry and car paking bays will help to navigate.”

Helpful Report

Posted 10 years ago

“Online experience good ...very easy. The actual car park is awful. Lots of muddy potholes and no pedestrian walkways. Parking is not under cover and the walk to the terminal is through a bit of a minefield.”

Helpful Report

Posted 10 years ago

“The car park location is great. The car park itself is awful. No tarmac, no parking lines, no clear signs of where you parked. If you compare this to Stansted you'll think you've parked in some building site.”

Helpful Report

Posted 10 years ago

“Parking easy really only 5 minutes to enter the terminal, return just as easy. The exit process was made more difficult by a large Mercedes being right in the exit route. The Polish driver was rude and aggressive but did not move to allow other vehicles to pass easily. Is this a regular location for car drivers to loiter whilst awaiting a client ?”

Helpful Report

Posted 10 years ago

“Straightforward and convenient. Ample amount of parking and the shuttle bus service was frequent and fast”

Helpful Report

Posted 10 years ago

“Even though the ticket barrier picked up my number plate correctly it did not allow us to leave automatically. We had to wait on hold while a rude lady finally let us through.”

Helpful Report

Posted 10 years ago

“Good price and good location. It is very convenient to book in advance in order to have some discount, but several time the plate of my car is mis-read by the camera, and I need to contact the assistance to open the barrier while leaving.”

Helpful Report

Posted 10 years ago

“Easy, efficient. Would be better if it was explained at booking that car data will appear on ticket on entry and therefore facilitate exit”

Helpful Report

Posted 10 years ago

“Allows double bookings and refunds are impossible to get back. Contact with anyone is incredibly difficult too. When booking, make sure you check all the booking details thoroughly as mistakes are very painful to rectify (if at all).”

Helpful Report

Posted 10 years ago

“Good value pre-booking short stay parking for 3 day business trip to Scotland. Experience let down by failure of auto recognition on entry to car parking resulting in frustrating delay on exit. Short stay carpark would also benefit from re-surfacing and better bay marking...”

Helpful Report

Posted 10 years ago

“Easy access into the parking area, only gripe was that at stupid o' clock in the morning, the wait for the bus felt like hours. I used to park in the Long Term area, now for a couple of £'s extra, I will use the Mid Term area.”

Helpful Report

Posted 10 years ago

“Very convenient and at a good price when prebooked”

Helpful Report

Posted 10 years ago

“Smooth and painless, parked within a 3 minute walk of the terminal and all went well”

Helpful Report

Posted 10 years ago

“The access is very easy. Buses all the time to the terminal. But car spaces are not very easy to see, it is not paved.”

Helpful Report

Posted 10 years ago

“Quick and easy all the way!!! Me and my wife had a que free experience. What a change from the norm at Heathrow and Gatwick Thanks Luton”

Helpful Report

Posted 10 years ago

“We prepaid but the car was not recognised at the car park entrance so were held-up on our return. The short-term car park is in desperate need of major works (resurfacing at a minimum) and some covered walkway would be good.”

Helpful Report

Posted 10 years ago

“Like all airports - parking charges are exorbitant especially when needing to park for short periods of time. I drop off and collect my husband every 5/6 weeks and feel as if I am being robbed each time and have no other option to park else where. To add insult to injury - the parking area is in very very poor condition and not really fit for purpose...”

Helpful Report

Posted 10 years ago

London Luton Airport Operations Limited is rated 3.7 based on 2,409 reviews