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London Luton Airport Operations Limited Reviews

3.7 Rating 2,425 Reviews
63 %
of reviewers recommend London Luton Airport Operations Limited
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3.7
Based on 2,425 reviews
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Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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London Luton
Verified Buyer
“Online experience good ...very easy. The actual car park is awful. Lots of muddy potholes and no pedestrian walkways. Parking is not under cover and the walk to the terminal is through a bit of a minefield.”
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Posted 11 years ago
London Luton
Verified Buyer
“The car park location is great. The car park itself is awful. No tarmac, no parking lines, no clear signs of where you parked. If you compare this to Stansted you'll think you've parked in some building site.”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“Parking easy really only 5 minutes to enter the terminal, return just as easy. The exit process was made more difficult by a large Mercedes being right in the exit route. The Polish driver was rude and aggressive but did not move to allow other vehicles to pass easily. Is this a regular location for car drivers to loiter whilst awaiting a client ?”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“Straightforward and convenient. Ample amount of parking and the shuttle bus service was frequent and fast”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“Even though the ticket barrier picked up my number plate correctly it did not allow us to leave automatically. We had to wait on hold while a rude lady finally let us through.”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“Good price and good location. It is very convenient to book in advance in order to have some discount, but several time the plate of my car is mis-read by the camera, and I need to contact the assistance to open the barrier while leaving.”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“Easy, efficient. Would be better if it was explained at booking that car data will appear on ticket on entry and therefore facilitate exit”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“Allows double bookings and refunds are impossible to get back. Contact with anyone is incredibly difficult too. When booking, make sure you check all the booking details thoroughly as mistakes are very painful to rectify (if at all).”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“Good value pre-booking short stay parking for 3 day business trip to Scotland. Experience let down by failure of auto recognition on entry to car parking resulting in frustrating delay on exit. Short stay carpark would also benefit from re-surfacing and better bay marking...”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“Easy access into the parking area, only gripe was that at stupid o' clock in the morning, the wait for the bus felt like hours. I used to park in the Long Term area, now for a couple of £'s extra, I will use the Mid Term area.”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“Very convenient and at a good price when prebooked”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“Smooth and painless, parked within a 3 minute walk of the terminal and all went well”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“The access is very easy. Buses all the time to the terminal. But car spaces are not very easy to see, it is not paved.”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“Quick and easy all the way!!! Me and my wife had a que free experience. What a change from the norm at Heathrow and Gatwick Thanks Luton”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“We prepaid but the car was not recognised at the car park entrance so were held-up on our return. The short-term car park is in desperate need of major works (resurfacing at a minimum) and some covered walkway would be good.”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“Like all airports - parking charges are exorbitant especially when needing to park for short periods of time. I drop off and collect my husband every 5/6 weeks and feel as if I am being robbed each time and have no other option to park else where. To add insult to injury - the parking area is in very very poor condition and not really fit for purpose...”
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Posted 11 years ago
London Luton
Verified Buyer
“Car parking was ok. The ticket machine on exit was working this morning! Normally I have to get through to someone via the buzzer to open the barrier. I always prepay for parking however the cameras don't recognise the car reg plate and then when I put in the ticket, I normally get a notice that £108 or some such figure is due for payment! The first time this happened, I paid it! My mother was dying of cancer in Ireland and I was travelling weekly. I didnt get round to querying it - just let it go. It does get a bit irritating when it happens each time - however one of the parking staff in the office explained that the camera was not recognising the reg plate. Apart from that - all good. I like the short term parking, it is really helpful to me when travelling so much. It's great now that there is not a huge queue going into the car park. Thank you Warmest regards Helen Forbes”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“+: smooth entry/exit process; close to terminal -: surface can get messy in rain; directions to/from terminal could be better”
Helpful Report
Posted 11 years ago
Adam
Unverified Reviewer
“Given the price you pay for the privilage of using THEIR Airport Parking you would think they would make the Car Park surface flat, no potholes with associated puddles and sufficient lighting so as not need to iluminate your way using your phone carera light Dangerous take the bus or taxi from home”
Helpful Report
Posted 11 years ago
London Luton
Verified Buyer
“After a five flt delay expected further problems getting out of car park. Not at all could not have been more helpful.”
Helpful Report
Posted 11 years ago
London Luton Airport Operations Limited is rated 3.7 based on 2,425 reviews
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