London Luton Airport Operations Limited Reviews

Name: London Luton Airport Operations Limited
Address: London Luton Airport Operations Limited Navigation House Airport Way Luton, Luton
Rating: 3.69

3.7 Rating 2,409 Reviews

64 %

of reviewers recommend London Luton Airport Operations Limited

Company Reviews

Questions

Metrics

3.7

Based on 2,409 reviews

Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

Write Your review

Tell us how London Luton Airport Operations Limited made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Car parking was ok. The ticket machine on exit was working this morning! Normally I have to get through to someone via the buzzer to open the barrier. I always prepay for parking however the cameras don't recognise the car reg plate and then when I put in the ticket, I normally get a notice that £108 or some such figure is due for payment! The first time this happened, I paid it! My mother was dying of cancer in Ireland and I was travelling weekly. I didnt get round to querying it - just let it go. It does get a bit irritating when it happens each time - however one of the parking staff in the office explained that the camera was not recognising the reg plate. Apart from that - all good. I like the short term parking, it is really helpful to me when travelling so much. It's great now that there is not a huge queue going into the car park. Thank you Warmest regards Helen Forbes”

Helpful Report

Posted 10 years ago

“+: smooth entry/exit process; close to terminal -: surface can get messy in rain; directions to/from terminal could be better”

Helpful Report

Posted 10 years ago

“Given the price you pay for the privilage of using THEIR Airport Parking you would think they would make the Car Park surface flat, no potholes with associated puddles and sufficient lighting so as not need to iluminate your way using your phone carera light Dangerous take the bus or taxi from home”

Helpful Report

Posted 10 years ago

“After a five flt delay expected further problems getting out of car park. Not at all could not have been more helpful.”

Helpful Report

Posted 10 years ago

“Other Airports offer the same service but with the option of having your car washed prior to collection for a few pounds more - this is a nice touch that would have changed my view to Very Good - why dont you offer this??”

Helpful Report

Posted 10 years ago

“Very easy and quick”

Helpful Report

Posted 10 years ago

“Did the job”

Helpful Report

Posted 10 years ago

“The anpr cameras at the exit gates regularly fail to register a prebooked booking.”

Helpful Report

Posted 10 years ago

“Buses in the morning should arrive more often. Waited 40 minutes for the bus in the morning (arrived at 6:30)”

Helpful Report

Posted 10 years ago

“It is situated not far from airport and has a great connection to it by a bus service.I am going to use it next time.Not too crowded and not too expensive.”

Helpful Report

Posted 10 years ago

“Great price. Thoroughly pleasing experience. No hassle. Quick entrance and exit. Would definitely recommend. Have booked early for next year's holiday.”

Helpful Report

Posted 10 years ago

“Good speedy service to/ from long term parking. Well lit. Reasonably well signposted.”

Helpful Report

Posted 10 years ago

“Spaces too small and roads too narrow.”

Helpful Report

Posted 10 years ago

“Booking and parking including pick up on return always goes smoothly without and worries. Exactly what is needed on return from a business trip”

Helpful Report

Posted 10 years ago

“As good as it can be for a car park on the edges of an airport. Pluses were; well signposted, good clean buses for transfer, bus stops close to terminal. Could do better; unsmiling bus driver who looked like he'd rather be somewhere else and loose gravelled surface of car park. Would book again though as good value.”

Helpful Report

Posted 10 years ago

“Excellent !”

Helpful Report

Posted 10 years ago

“More seating in departure areas would be nice.”

Helpful Report

Posted 10 years ago

“Very convenient for terminal and buses run frequently.”

Helpful Report

Posted 10 years ago

“Easy to navigate, easy to book, easy to read instructions. Fully recommend”

Helpful Report

Posted 10 years ago

“Short term car park is well located & convenient for terminal. If you pre-book & pay in advance, it represents good value. If not, cost is prohibitive. The instructions said my car would be recognised on arrival but it wasn't so on departure, when I inserted ticket into barrier, it didn't open. Instead, it said please pay £108! Thankfully, an operator answered the assistance button immediately & when I quoted my booking ref they released the barrier for me. It's a system glitch that needs to be sorted but the service overall is good and I would definitely use it again.”

Helpful Report

Posted 10 years ago

London Luton Airport Operations Limited is rated 3.7 based on 2,409 reviews