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London Luton Airport Operations Limited Reviews

3.7 Rating 2,409 Reviews
64 %
of reviewers recommend London Luton Airport Operations Limited
3.7
Based on 2,409 reviews
Customer Service
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Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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Anonymous
Anonymous  // 01/01/2019
No problems very easy can be a bit of a wait for the bus so give yourself 15mins when you arrive incase
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Posted 10 years ago
Very easy and close to the airport.
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Posted 10 years ago
Hello I fly through Luton airport every week and book your short term parking. Your automatic number plate recognition system doesn't recognise my number plate. My plate is GJ2696 but the system records it as GJZ696 every time and so the automated system does not work. Thanks Graham Jones 07768 624812 graham.j@dsl.pipex.com
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Posted 10 years ago
Everything was so easy right from the start. From on-line booking to pulling up at the barrier in the middle of the night. Cannot fault this service. And was also excellent value for money.
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Posted 10 years ago
I found the service to be excellent. I was out of the terminal building at around 12:30am on 3 October 2014 and took a bus within 6 minutes to the long term car park and was out of the car park in less than 5 minutes!
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Posted 10 years ago
The only way to park at Luton -have tried other sites this is definitely the BEST!
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Posted 10 years ago
Excellent - this would always be my first choice for parking at Luton. Really efficient service.
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Posted 10 years ago
We used the priority drop of as we had disabled family members with us. The service was fast, polite, efficient and we were on our way in no time. The drop of point is closer to the terminal than the regular drop of so its a really short walk to departures. Collection was just as simple, the car was ready and waiting for us when we returned. Excellent no worry service, I would absolutely use it again.
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Posted 10 years ago
The overall experience including the courtesy bus was good, though we did not appreciate parking on gravel - at the other airports that we have used, the whole parking area is tarmaced.
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Posted 10 years ago
there seems to be only one transfer bus operating at this time of year, this meant a long wait on my return. I'd suggest that in the summer months there are two buses. Otherwise I would have said the service was excellent
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Posted 10 years ago
Everything as expected, quick and efficient, that's all you want!
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Posted 10 years ago
Easy access to terminals although 2 minute walk claims are a little optimistic.
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Posted 10 years ago
It was easy way to go there.
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Posted 10 years ago
done everything it advertised, can't ask for more
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Posted 10 years ago
1/ Difficult to find a parking space. 2/ Driver on return journey was surly and uncommunicative to the point we thought he was being deliberately unhelpful. 3/ Despite having bought my parking ticket in advance and leaving in plenty of time before the expiration time the machine wanted to charge us £80.
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Posted 10 years ago
Great parking but could do with signs directing you to spaces. Signs that were out directed us to bays that were all ready taken otherwise great hassle free the only other thing is the waiting time for the bus to and from the terminal took a while to come otherwise all good
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Posted 10 years ago
Good parking. I had booked in advance for £40 for 2 days. When I put in my ticket at the exit it displayed a SHOCKING £1080 !!!!!!!! that was a total shock and was not happy as I know the system did recognise on entry that I had pre-booked. To me this is not acceptable in this day and age.
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Posted 10 years ago
Very good easy to use. Will use again
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Posted 10 years ago
Number plate recognition didn't recognise my number plate and I had to call the attendant. He was very helpful.
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Posted 10 years ago
We landed at 22.30 and did have to wait for a long time for a bus. Another man said he often lands at that time and the buses are often late. Apart from that it was all good. (We had to wait 20 mins or more)
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Posted 10 years ago
London Luton Airport Operations Limited is rated 3.7 based on 2,409 reviews