MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,675 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,675 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“All available and quick shipping”

Helpful Report

Posted 2 years ago

Thanks for the review and feedback, Stefan!

Posted 2 years ago

“Great products and fast delivery”

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Posted 2 years ago

Thanks for the feedback and support, David!

Posted 2 years ago

“Good kit at a good price”

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Posted 2 years ago

Thanks Andrew! We are glad you're happy with your kit!

Posted 2 years ago

“I received my order within 3 days - thank you. The women’s prime vest is everything I had hoped for and more in terms of quality and performance.”

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Posted 2 years ago

We love to hear this! Thanks for the review, Nathan!

Posted 2 years ago

“Gilet is great, I sweat a lot and this breathes to keep me comfortable. Very happy with my choice. Only got the right size by trying on a friend’s.”

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Posted 2 years ago

Thanks for all the feedback, Paul! We are glad you're happy with your Gilet!

Posted 2 years ago

“World class apparel delivered in a flash!”

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Posted 2 years ago

Thanks for the awesome review, Craig!! We appreciate your ongoing support!!

Posted 2 years ago

“I live in South Africa and get family and friends from Australia to bring back my Maap parcels every time I find out someone is coming to visit. I really love all the kit and I am super happy with the quality, fit and overall look. The size guide is also accurate.”

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Posted 2 years ago

We love to hear this Jen! Thanks for taking MAAP out on the road in the beautiful South Africa!

Posted 2 years ago

“I think the product quality is good, and the design style and details are well-executed. I wonder if it would be possible to introduce more series with simpler, less patterned designs or a more urban style. This would make it easier to pair with other accessories.”

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Posted 2 years ago

Thanks for the review and feedback, Yichun! We'll take that onboard for future designs. We appreciate your support.

Posted 2 years ago

“Always positive and smooth.”

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Posted 2 years ago

We love to hear this. Thanks for the review and support, Nathan!

Posted 2 years ago

“Fantastic, most comfortable cycling apparel!”

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Posted 2 years ago

Thanks Jacob! We appreciate your support and feedback!

Posted 2 years ago

“Received my order very quickly, and as usual, very satisfied with the products. I’ve been wearing my casuals hoodie every night. Alt-Road gloves are really comfortable, but have yet to put my jersey to the test. Looking forward to the Monday morning ride!”

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Posted 2 years ago

Thanks for the great review and feedback! We love to hear this kind of feedback. Thanks for your support Melissa!

Posted 2 years ago

“Fast delivery amazing quality products!”

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Posted 2 years ago

We are so glad to hear you have had an awesome experience with your new MAAP pieces!

Posted 2 years ago

“Nice products, good quality and great customer service. If you have a problem, they solve it within 2 days.”

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Posted 2 years ago

We are so glad to hear your feedback, Mariska! We've shared your feedback with the product and MAAP support team so they can celebrate this! Thanks for the support!

Posted 2 years ago

“Above expectations. I gave some product feedback and was able to have it replaced. I also made a great purchase of a new rain jacket based on a conversation with Jake. The product was perfect.”

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Posted 2 years ago

Thanks for the support and feedback! We're glad to hear that Jake took great care of you and helped you decide on a jacket!

Posted 2 years ago

“Good product, shipping was extremely expensive comparing to other brands”

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Posted 2 years ago

We are glad to hear you are a fan of your new MAAP pieces. We have shared your feedback on the shipping with all of the relevant teams so we can consider it for the future too. Thanks for taking the time to do the review and for all of your support.

Posted 2 years ago

“Had to return a jacket due to size and went very well.”

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Posted 2 years ago

We're glad you found our returns portal a smooth experience, Richard. Thanks for the review and support!

Posted 2 years ago

“Good gear but expensive.”

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Posted 2 years ago

Thanks for the review, Azhar! We'll share your feedback with the relevant teams. Give us a follow on our socials to be sure to be kept in the loop with any sales we have too.

Posted 2 years ago

“Generally i am satisfied with the purchase i made, but it seems like the actual colour of the product doesn’t match on the screen. It is way darker than i expected”

Helpful Report

Posted 2 years ago

Thanks for your review, Saenansul! We are sorry to hear the colour was not what you were expecting. If you reach out to the team at info@maap.cc with a photo the MAAP Support team will help you out here.

Posted 2 years ago

“Prompt delivery and good website”

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Posted 2 years ago

Thanks, Helen!

Posted 2 years ago

“Package arrived quickly. Products are great quality. Bib fit perfectly and have held up on 3+ rides so far. Love the shirts and will use them for running as well. Really nice gear.”

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Posted 2 years ago

We really appreciate the support! Thanks for a great review!

Posted 2 years ago

MAAP is rated 4.6 based on 3,675 reviews