MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,907 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,907 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Great quality cycling apparel. Absolute phenomenal customer service.”

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Posted 2 years ago

“Shopping is always fast. No damage and the products are exactly as described on the website.”

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Posted 2 years ago

“My last order was flagged by my credit card company so Ally from Customer Support helped me through the process of getting things sorted out. Excellent customer service.”

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Posted 2 years ago

“Very nice premium fabric for bibs, jerseys and LS quite a tight fit but that has my preference”

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Posted 2 years ago

“Quick shipping easy order”

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Posted 2 years ago

“Great service, fast delivery, great products”

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Posted 2 years ago

“Bought from the MAAP sale and arrived in a timely manner. The bibs are amazingly comfortable and the base layers are extremely flattering. Customer service re an inquiry was also extremely good with a response in 20 mins.”

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Posted 2 years ago

“Just bought two beanies and a tech shirt and they look solid. I bought them on sale, as I feel it would be a bit overpriced in comparison to other brands, just my opinion though. Also, I was surprised shipping is 20 AUD considering I am in Melbourne, that’s much more expensive than others.”

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Posted 2 years ago

“I love the brand and the overall product quality and style. However, I had a faulty product and tried to reach out to map and haven’t heard from them ever since (2 weeks now). That’s not very satisfying since the products are high prices.”

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Posted 2 years ago

“Super quality, fast delivery, absolutely coming back later. My favourite thing is how accurate the descriptions about the products are. Thanks!”

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Posted 2 years ago

“What can I say, this is my the best cycling wear brand ever”

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Posted 2 years ago

“Ordering from MAAP was fantastic. The website was user-friendly, the checkout process was smooth, and my order arrived quickly. The packaging was thoughtful, and the product quality exceeded my expectations. I'll definitely be ordering again.”

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Posted 2 years ago

“Excellent product with a unique and sophisticated design.”

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Posted 2 years ago

“Excellent product and reliable overseas delivery.”

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Posted 2 years ago

“Fast and quick!”

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Posted 2 years ago

“Great service and timing arriving within a week to NZ”

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Posted 2 years ago

“My MAAP kit continues to looks and feel the same since the day I purchased it despite the crook adventures I put it through.”

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Posted 2 years ago

“Been waiting ONE WEEK and still waiting for my $20.00 Express Post delivery. Not good enough !! Bad customer service. Nobody answers phones. Chat lines are slow and useless. Very unimpressed.”

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Posted 2 years ago

“Very pleasant shopping experience with MAAP. Friendly staff and good suggestions on sizing as well, not mention a good taste of coffee.”

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Posted 2 years ago

“Following an inbound email that my leg warmers were back in stock (in black) I promptly ordered them. I was sent a blue pair. I followed the return procedure and no size small in black. I sent an email. No response other than an auto reply. Sent another email ...now business day 12...phoine messages left ....crickets....I would like to have this problem fixed quickly please.”

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Posted 2 years ago

MAAP is rated 4.6 based on 3,907 reviews