Masterclip Animal Clippers Reviews

Name: Masterclip Animal Clippers
Address: Tugby Orchards, Wood Lane, Tugby, Leicestershire
Rating: 4.85

4.9 Rating 1,222 Reviews

96 %

of reviewers recommend Masterclip Animal Clippers

About Masterclip Animal Clippers:

Masterclip is a professional online retailer offering only the best range of clipping products for dogs, horses, sheep and cattle. We offer a comprehensive range of clippers which are used by professional groomers, competition yards, veterinary practices, farmers and home users. Providing first class customer care is our main focus and our experienced staff are here to help. We are passionate about clipping and know our products inside out, that is why Masterclip is fast becoming the number one place to buy animal clipping products. Each of our products have been carefully selected, tried and tested and some of our clippers have won prestigious awards. All Masterclip products come with a 2 year warranty.

Visit Website

Phone:

01162796900

Email:

ben@masterclip.co.uk

Location:

Tugby Orchards,
Wood Lane,
Tugby
Leicestershire
LE7 9WE

Write Your review

Tell us how Masterclip Animal Clippers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Masterclip Animal Clippers 5 star review on 29th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value for money quality item”

Helpful Report

Posted 1 month ago

Thank you for your fantastic five-star review. We're so glad to hear you find our clippers to be a great value for money and of high quality. Your satisfaction is our priority, and we appreciate your support. Please remember that we are always here to help and advise going forwards. Kind regards Jo

Posted 1 month ago

“New clippers blades arrived ready quickly, within 72 hours and that was ordering at the weekend. Trim really effectively.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to leave us a five-star review Toby. We’re delighted to hear that your new clipper blades arrived quickly and are performing effectively for you. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards Jo

Posted 1 month ago

“Not the best for a matted cat coat”

Helpful Report

Posted 1 month ago

Thank you for your feedback, Leeann. We understand that dealing with matted fur can be quite challenging, and we always aim to enhance our products for better performance. While our clippers are designed for various coat types, some may require additional techniques or tools for heavily matted coats. If you want to get in touch with us, we will try our best to find a resolution for you. Kind regards, Jo V

Posted 1 month ago

“Excellent clippers, very easy to use, great value”

Helpful Report

Posted 1 month ago

Thank you for your fantastic five-star review, Julie. We're thrilled to hear that you find our clippers easy to use and a great value. Your satisfaction is our top priority, and it's wonderful to know that our products are meeting your needs. If you ever have any questions or need assistance, don’t hesitate to get in touch. Kind regards, Jo

Posted 1 month ago

“Great company to deal with . I ordered a part from them for my horse clippers which when fitted failed to repair them so I called them up to make enquiries as to what could be wrong . The lady I spoke to was very helpful and She told me how my husband had fitted the replacement part incorrectly and very kindly posted me a replacement part which we had broken out for free which they really didn’t need to do . I was impressed that the phone was answered quickly and the person I spoke to knew how to give technical advice which is very rare these days when you usually get call centres and passed around the houses ! I would now always buy these clippers as the aftercare is good and beyond fair”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful five-star review, Elizabeth. We're thrilled to hear about your positive experience with our customer service team. It’s our goal to provide helpful and efficient support, and we’re glad that our representative could assist you with the technical advice you needed. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards, Jo

Posted 1 month ago

“Excellent well worth the money and effective”

Helpful Report

Posted 1 month ago

Thank you for your taking the time to leave us a five-star review. We are pleased to hear that your purchase was good value and effective. Customer experience and satisfaction are at the forefront of everything we do, so please remember that we are always here to help and advise going forwards. Kind regards, Jo

Posted 1 month ago

“This is my second set of clippers from Masterclip, customer service is excellent. Products are excellent. I was thrilled to be able to get left hand scissors - makes life so much easier!!! Highly recommend and will be shopping again !!!”

Helpful Report

Posted 1 month ago

Thank you so much for your amazing five-star review Tracey. We're delighted to hear that you're enjoying your second set of clippers and that our customer service has made a positive impression. It's fantastic that you found our left-hand scissors and we really appreciate your recommendation. Customer service is at the fore-front of everything we do so please don't hesitate to contact us should you need any advice going forwards. Kind regards, Jo

Posted 1 month ago

“I originally ordered the wrong part and emailed explaining what I had done and asked which part I should have ordered. Very quickly I received an email with the correct part I should have ordered and a link along with an explanation of how to return the wrong part. Refund received within 24hrs. Very happy with the service I received”

Helpful Report

Posted 1 month ago

Thank you for your five-star review. We're delighted to hear that our customer service team was able to assist you so quickly and effectively. It's always our goal to ensure a smooth experience for our customers, and your positive feedback truly means a lot to us. If you ever have any more questions or need assistance in the future, feel free to reach out. Best wishes, Jo

Posted 1 month ago

“Warranty repair, no issues bar receiving invoice for return of item which I thought was odd. Not charged in the end so all good.”

Helpful Report

Posted 1 month ago

Thank you for your excellent five-star review, Sharyn. We appreciate your understanding regarding the warranty process. It's great to know that everything worked out smoothly in the end. If you have any further questions or need assistance, please don’t hesitate to get in touch. Best wishes, Jo

Posted 1 month ago

“Great service as always. New blades turned up when they said. Very quick delivery Highly recommend”

Helpful Report

Posted 1 month ago

Thank you so much, John, for your fantastic five-star review! We're delighted to hear that our service met your expectations and that the delivery was timely. Your recommendation means a lot to us! If you ever need anything more, feel free to reach out anytime. Kind regards, Jo

Posted 1 month ago

“Excellent service. Quick turn around and very good communication”

Helpful Report

Posted 1 month ago

Thank you so much Jacki for your fantastic five-star review for our service and repair team. Customer service is very important to us so if you ever need assistance or have any questions, don't hesitate to get in touch. Kind regards, Jo

Posted 1 month ago

“Very fast service”

Helpful Report

Posted 1 month ago

Thank you so much, Graham, for your fantastic five-star review! We're thrilled to hear that you were pleased with our fast service. If you have any questions or need anything in the future, please don't hesitate to reach out. Kind regards, Jo V

Posted 1 month ago

“I used clippers for my two mini poodles as it was expensive visit to groom room. I had little problem with it and it was fixed within 4 days. Very happy with response.”

Helpful Report

Posted 1 month ago

Thank you so much Sukhvinder for taking the time to leave us a five star company review we really appreciate it. We are so pleased you are happy with our service and repair team. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards Jo

Posted 1 month ago

“Excellent customer service”

Helpful Report

Posted 1 month ago

Thank you so much Tracy for your fantastic five-star review! We're delighted to hear that you found our customer service exceptional, it is our top priority, and it’s wonderful to know that we met your expectations. If you ever need assistance or have any questions, don't hesitate to get in touch. Kind regards, Jo V

Posted 1 month ago

“5 stars are for after sales service which was very good. My clippers broke after only 4 clips. Brand new the cogs shed and couldn’t even undo the screws to remove the head, sent off to Master clip and the Service was excellent. 3 Stars are for the clippers, disappointing, still get hot and broke after 4 clips, the good thing is the battery life is excellent.”

Helpful Report

Posted 1 month ago

Thank you so much Elaine for your review. We are pleased to hear that you experienced fantastic after sales service. The cog only shears if the clippers are under some sort of pressure at the top end and so it is always best to loosen the tension slightly and keep them well lubricated including adding a drop of oil into the oiling points. It is a consumable part and designed to shear if the clipper detects a foreign body or some grit or debris in the coat which does sometimes does also happen. We are always here to help if you need any further assistance, please don’t hesitate to reach out. Kind regards, Susie

Posted 1 month ago

“Great quality clippers and blades. Exceptional customer service.”

Helpful Report

Posted 1 month ago

Thank you so much, Margaret, for your fantastic five-star review! We're delighted to hear that you found our clippers and blades to be of great quality. Exceptional customer service is our top priority, and it’s wonderful to know that we met your expectations. If you ever need assistance or have any questions, don't hesitate to get in touch. Kind regards, Jo V

Posted 1 month ago

“Fantastic service and super quick delivery”

Helpful Report

Posted 1 month ago

Thank you so much Louise for your wonderful five star review! We are thrilled to hear that you experienced fantastic service and quick delivery. Your satisfaction means the world to us, and we strive to provide the best experience possible. If you need any further assistance, please don’t hesitate to reach out. Kind regards, Jo V

Posted 1 month ago

“Arrived very quickly. Haven't used them yet but the clippers feel much more substantial and hardy compared to similar brands at the same price range. Heard very good things about them so can't wait to try!”

Helpful Report

Posted 1 month ago

Thank you so much Danielle for taking the time to leave a five star company review, we really appreciate it and are so pleased that your first impressions of our Hunter clipper are positive. Customer experience and satisfaction are at the forefront of everything we do, so please remember that we are always here to help and advise going forwards. Kind regards Jo

Posted 1 month ago

“Overall very impressed with these clippers. Received on Thursday and have clipped my shedding easy-clip cockapoo, and have clipped my bone-shed fleece fur cockapoo who was way overdue a clip. The lowest grade got right under any batting that brushing couldn’t get to. My one concern is how hot the clippers have gotten. A little irritating having to clip them in very short bursts as they were not happy with the heat on them.”

Helpful Report

Posted 1 month ago

Thank you so much Meg for taking the time to leave us a 4 star company review, we really appreciate it. It is great to hear that your new clippers are clipping well. As with all clippers they work best if they are well lubricated with clipper oil or spray every 3-5 mins whilst in use. Doing this generally dissipates any heat caused by blade friction. The Andis 5 in 1 coolant spray is brilliant for this. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards Jo

Posted 1 month ago

“Next day, free delivery; you can't ask for more than that.”

Helpful Report

Posted 1 month ago

Thank you, Pauline, for your fantastic five-star company review! We're so glad to hear you appreciated the next day free delivery. We strive to provide our customers with the best possible experience, and your feedback truly brightens our day. If you need any further assistance or have any questions, please feel free to reach out! Best wishes, Jo V

Posted 1 month ago

Masterclip Animal Clippers is rated 4.9 based on 1,222 reviews