Masterclip Animal Clippers Reviews

Name: Masterclip Animal Clippers
Address: Tugby Orchards, Wood Lane, Tugby, Leicestershire
Rating: 4.84

4.8 Rating 1,268 Reviews

96 %

of reviewers recommend Masterclip Animal Clippers

About Masterclip Animal Clippers:

Masterclip is a professional online retailer offering only the best range of clipping products for dogs, horses, sheep and cattle. We offer a comprehensive range of clippers which are used by professional groomers, competition yards, veterinary practices, farmers and home users. Providing first class customer care is our main focus and our experienced staff are here to help. We are passionate about clipping and know our products inside out, that is why Masterclip is fast becoming the number one place to buy animal clipping products. Each of our products have been carefully selected, tried and tested and some of our clippers have won prestigious awards. All Masterclip products come with a 2 year warranty.

Visit Website

Phone:

01162796900

Email:

ben@masterclip.co.uk

Location:

Tugby Orchards,
Wood Lane,
Tugby
Leicestershire
LE7 9WE

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Masterclip Animal Clippers 5 star review on 19th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clippers work well, masterclip good company. However Royal mail delivered parcel to wrong address. Customer service at Masterclip offered to send replacement without waiting for Royal mail to investigate.”

Helpful Report

Posted 2 months ago

Thank you for your great review, Des. We’re delighted to hear that you found our clippers to work well and that you have a positive impression of Masterclip as a company. We're sorry to hear about the delivery issue, but we're glad our customer service team could assist you in a timely manner. Your feedback is very much appreciated, and we’re here to help whenever you need us in the future. Best wishes, Susie

Posted 2 months ago

“Great clippers and wonderful customer service”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful five-star review! We're thrilled to hear that you find our clippers great and that our customer service has met your expectations. Your positive feedback means a lot to us, and we’re always here to help if you need anything in the future. Best wishes, Susie

Posted 2 months ago

“Lovely works so well very pleased”

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Posted 2 months ago

Thank you so much for your lovely five-star review, Tanya! We're thrilled to hear that you're pleased with how well our clippers work. We truly appreciate your feedback. If you need any assistance in the future, don’t hesitate to contact us, we are always here to help. Kind regards, Susie

Posted 2 months ago

“Really pleased with Masterclip for grooming my dog! Shame the oil bottle isn’t bigger though.”

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Posted 2 months ago

Thank you so much for your lovely five-star review, Rosemary. We're delighted to hear that you're pleased with our clippers for grooming your dog. We appreciate your feedback about the oil bottle size, and we'll certainly take that into consideration for future improvements. We do sell oil separately on our website for when you need some more. Your support means the world to us and you spaniel is extremely cute! Kind regards Susie

Posted 2 months ago

“Fantastic product frist choice when buying quality clippers the only choice for me great product.”

Helpful Report

Posted 2 months ago

Thank you so much Colin for your fantastic four-star review, Colin. We're thrilled to hear that you consider our clippers your first choice for quality. Your satisfaction is incredibly important to us, and we appreciate your support. If there's anything we can do to make your experience even better, please let us know! Kind regards, Susie

Posted 2 months ago

“Very fast service.Would buy again.”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful five-star review. We're thrilled to hear that you experienced such fast service and would consider buying from us again. Your support means a lot, and we're always here to assist you with any future needs. Kind regards, Jo

Posted 2 months ago

“Good value for money quality item”

Helpful Report

Posted 2 months ago

Thank you for your fantastic five-star review. We're so glad to hear you find our clippers to be a great value for money and of high quality. Your satisfaction is our priority, and we appreciate your support. Please remember that we are always here to help and advise going forwards. Kind regards Jo

Posted 2 months ago

“New clippers blades arrived ready quickly, within 72 hours and that was ordering at the weekend. Trim really effectively.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to leave us a five-star review Toby. We’re delighted to hear that your new clipper blades arrived quickly and are performing effectively for you. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards Jo

Posted 2 months ago

“Not the best for a matted cat coat”

Helpful Report

Posted 2 months ago

Thank you for your feedback, Leeann. We understand that dealing with matted fur can be quite challenging, and we always aim to enhance our products for better performance. While our clippers are designed for various coat types, some may require additional techniques or tools for heavily matted coats. If you want to get in touch with us, we will try our best to find a resolution for you. Kind regards, Jo V

Posted 2 months ago

“Excellent clippers, very easy to use, great value”

Helpful Report

Posted 2 months ago

Thank you for your fantastic five-star review, Julie. We're thrilled to hear that you find our clippers easy to use and a great value. Your satisfaction is our top priority, and it's wonderful to know that our products are meeting your needs. If you ever have any questions or need assistance, don’t hesitate to get in touch. Kind regards, Jo

Posted 2 months ago

“Great company to deal with . I ordered a part from them for my horse clippers which when fitted failed to repair them so I called them up to make enquiries as to what could be wrong . The lady I spoke to was very helpful and She told me how my husband had fitted the replacement part incorrectly and very kindly posted me a replacement part which we had broken out for free which they really didn’t need to do . I was impressed that the phone was answered quickly and the person I spoke to knew how to give technical advice which is very rare these days when you usually get call centres and passed around the houses ! I would now always buy these clippers as the aftercare is good and beyond fair”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful five-star review, Elizabeth. We're thrilled to hear about your positive experience with our customer service team. It’s our goal to provide helpful and efficient support, and we’re glad that our representative could assist you with the technical advice you needed. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards, Jo

Posted 2 months ago

“Excellent well worth the money and effective”

Helpful Report

Posted 2 months ago

Thank you for your taking the time to leave us a five-star review. We are pleased to hear that your purchase was good value and effective. Customer experience and satisfaction are at the forefront of everything we do, so please remember that we are always here to help and advise going forwards. Kind regards, Jo

Posted 2 months ago

“This is my second set of clippers from Masterclip, customer service is excellent. Products are excellent. I was thrilled to be able to get left hand scissors - makes life so much easier!!! Highly recommend and will be shopping again !!!”

Helpful Report

Posted 2 months ago

Thank you so much for your amazing five-star review Tracey. We're delighted to hear that you're enjoying your second set of clippers and that our customer service has made a positive impression. It's fantastic that you found our left-hand scissors and we really appreciate your recommendation. Customer service is at the fore-front of everything we do so please don't hesitate to contact us should you need any advice going forwards. Kind regards, Jo

Posted 2 months ago

“I originally ordered the wrong part and emailed explaining what I had done and asked which part I should have ordered. Very quickly I received an email with the correct part I should have ordered and a link along with an explanation of how to return the wrong part. Refund received within 24hrs. Very happy with the service I received”

Helpful Report

Posted 2 months ago

Thank you for your five-star review. We're delighted to hear that our customer service team was able to assist you so quickly and effectively. It's always our goal to ensure a smooth experience for our customers, and your positive feedback truly means a lot to us. If you ever have any more questions or need assistance in the future, feel free to reach out. Best wishes, Jo

Posted 2 months ago

“Warranty repair, no issues bar receiving invoice for return of item which I thought was odd. Not charged in the end so all good.”

Helpful Report

Posted 2 months ago

Thank you for your excellent five-star review, Sharyn. We appreciate your understanding regarding the warranty process. It's great to know that everything worked out smoothly in the end. If you have any further questions or need assistance, please don’t hesitate to get in touch. Best wishes, Jo

Posted 2 months ago

“Great service as always. New blades turned up when they said. Very quick delivery Highly recommend”

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Posted 2 months ago

Thank you so much, John, for your fantastic five-star review! We're delighted to hear that our service met your expectations and that the delivery was timely. Your recommendation means a lot to us! If you ever need anything more, feel free to reach out anytime. Kind regards, Jo

Posted 2 months ago

“Excellent service. Quick turn around and very good communication”

Helpful Report

Posted 3 months ago

Thank you so much Jacki for your fantastic five-star review for our service and repair team. Customer service is very important to us so if you ever need assistance or have any questions, don't hesitate to get in touch. Kind regards, Jo

Posted 2 months ago

“Very fast service”

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Posted 3 months ago

Thank you so much, Graham, for your fantastic five-star review! We're thrilled to hear that you were pleased with our fast service. If you have any questions or need anything in the future, please don't hesitate to reach out. Kind regards, Jo V

Posted 2 months ago

“I used clippers for my two mini poodles as it was expensive visit to groom room. I had little problem with it and it was fixed within 4 days. Very happy with response.”

Helpful Report

Posted 3 months ago

Thank you so much Sukhvinder for taking the time to leave us a five star company review we really appreciate it. We are so pleased you are happy with our service and repair team. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards Jo

Posted 2 months ago

“Excellent customer service”

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Posted 3 months ago

Thank you so much Tracy for your fantastic five-star review! We're delighted to hear that you found our customer service exceptional, it is our top priority, and it’s wonderful to know that we met your expectations. If you ever need assistance or have any questions, don't hesitate to get in touch. Kind regards, Jo V

Posted 3 months ago

Masterclip Animal Clippers is rated 4.8 based on 1,268 reviews