Mattress Disposal Plus Reviews

Name: Mattress Disposal Plus
Address: 300 Galleria Parkway, Suite 1870, Atlanta, GA
Rating: 4.76

4.8 Rating 3,472 Reviews

93 %

of reviewers recommend Mattress Disposal Plus

Company Reviews

Metrics

Info

4.8

Based on 3,472 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Email

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were very professional and polite people. They were in and out .Great Job there awesome!!!”

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Posted 8 years ago

“Overpriced. They burn the mattresses they collect.”

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Posted 8 years ago

“Although the girl driving the truck was very polite, I expected a more professional looking crew with a professional moving van...not a beat-up truck hauling a trailer with mattresses piled high, not only on the trailer, but on top of the truck.”

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Posted 8 years ago

“Was able to dispose of mattress without leaving it at the curb in nice neighborhood.”

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Posted 8 years ago

“They came late, however they took care what needs to be done and I am okay with it.”

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Posted 8 years ago

“The pick up was done within 48 hours but it was costly.”

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Posted 8 years ago

We are so glad we were able to get this picked up for you in a time frame that you were happy with. We base our pricing on local recycling/disposal fees, and try to offer competitive pricing. We usually charge around 20%-30% less than our competitors. I apologize that we were not able to offer a price that you felt was sufficient for the services provided, but I thank you for your business and hope we have the opportunity to serve you again in the future. Keep checking our website for exclusive deals and discounts. Thanks for choosing MDP!

Posted 8 years ago

“Collection guys were helpful and efficient. Wasn’t happy that my one bed ended up as 3 items because base was in two parts.”

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Posted 8 years ago

Thank you so much for taking the time to give us your feedback. Our pricing is based on individual item count, meaning a mattress and box springs is actually counted as 2 items. We are currently working on a new booking system to make this easier and clearer for our customers. I do apologize for the confusion and thank you for choosing MDP!

Posted 8 years ago

“Once they arrived, things went smoothly. However, we made an appointment for Monday between 4-8PM. I left work to be home by 3:40PM and received a call from the regional manager stating they made a mistake and would not be in our area on Monday. Not sure why, when we booked this days before, someone didn't alert us well before. Then he promised they would be out by 8AM the next day. The next morning, the drivers called to say they would not be there until around 9AM which we could not accommodate as my husband was on an international conference call from 9-10AM or so. He then asked them to come out around 10:30AM (I believe) and they did arrive and all went well from there.”

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Posted 8 years ago

“Timing of pick up was flexible. Having to help haul out king size mattress out was not expected.”

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Posted 8 years ago

We sincerely apologize for the inconvenience. We do not expect our customer's to help the drivers remove their items. We would love to speak with you over the phone regarding your experience. Please call us at your convenience, 877-708-8329. -Team Load Up!

Posted 8 years ago

“Guys arrived 2 hours late but weâ€™re nice once they arrived. Struggled to get a decent ETA when I called dispatch several times.”

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Posted 8 years ago

“The guys that came out were great, and your company scheduling and pricing were fantastic. I'll absolutely be recommending you.”

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Posted 10 years ago

“Wonderful service”

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Posted 10 years ago

“So easy and not expensive”

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Posted 10 years ago

“Quick, efficient and convenient!”

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Posted 10 years ago

“Great customer service. Super easy and the gentlemen that disposed of my mattress were very polite. They were within the time frame and called about 25 minutes before arriving. I recommend them.”

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Posted 10 years ago

“This was an awesome service! The company was on time, polite and efficient! I would use them again in a heartbeat! Thanks ... nice to find great service in this day and age! CW in Dallas TX”

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Posted 10 years ago

“Your men were very prompt, professional and efficient. Price seemed a little high however at over $160 for 4 pieces in an elevator building. Thank you.”

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Posted 10 years ago

“Excellent!”

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Posted 10 years ago

“Great service. Pick up not made in designated time window. (No issue as mattress was left outside garage for pick up.)”

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Posted 10 years ago

“Very prompt service and on time. Your representatives were very polite and kind.”

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Posted 10 years ago

Mattress Disposal Plus is rated 4.8 based on 3,472 reviews