Mattress Disposal Plus Reviews

Name: Mattress Disposal Plus
Address: 300 Galleria Parkway, Suite 1870, Atlanta, GA
Rating: 4.77

4.8 Rating 3,391 Reviews

94 %

of reviewers recommend Mattress Disposal Plus

Company Reviews

Metrics

Info

4.8

Based on 3,391 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice guys picked up items quickly. Painless transaction”

Helpful Report

Posted 7 years ago

We're glad we were able to provide you with such a quick and efficient pick-up experience! Thank you for your feedback, and we hope to be able to serve you again in the future! Thanks! -Team Load Up

Posted 7 years ago

“They informed me they were arriving late and gave me updates about time. When they arrived, quick and efficient removal.”

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Posted 7 years ago

We're so happy we were able to get those items picked up for you! We apologize for the delay in the area on the day of your pick-up. If there is anything else we can do to be of assistance, please let us know. Thanks! -Team Load Up

Posted 7 years ago

“Mattress Disposal did a wonderful job! They were prompt and courteous. I will definitely use this service again.”

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Posted 7 years ago

We were more than happy to help! Thank you for reaching out to us, and we look forward to being able to serve you again in the future! Thanks! -Team Load Up

Posted 7 years ago

“They did a great job showed up on time and were very efficient. I would use them again. Just realize that they will only do what you set them up to do on the site and nothing more. They have to send pictures to the company and catalog their time. Be specific with what you want done when you set the appointment. No add-ons.”

Helpful Report

Posted 7 years ago

We're glad we were able to assist you! We do apologize for any confusion regarding additional services, and we would love the opportunity to speak with you further about your experience. You can give us a call at 877-708-8329, Monday through Friday from 8am to 6pm ET. Thanks again! We look forward to hearing from you! -Team Load Up

Posted 7 years ago

“Arrived on time & took old set away - perfect!”

Helpful Report

Posted 7 years ago

We were happy to help get the items out of your way! Please let us know if there is anything further we can help you with! Thank you for your business and have a wonderful day! -Team Load Up!

Posted 7 years ago

“I was very pleased with the ease of use; made the call, they came and picked up the mattress. Quick.”

Helpful Report

Posted 7 years ago

It was our pleasure! Thank you for reaching out and allowing us to help you with your removal! Have a wonderful day and let us know if there is anything we can help with in the future! -Team Load Up!

Posted 7 years ago

“The Disposal Plus employee was a local person, who did his job efficiently and well. He was personable and throughout our conversation, we had a mutual connection with an educator in his home town that he had as a teacher. It's a small world and it's the connections and good people that make everything work for the better.”

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Posted 7 years ago

Thank you for taking the time to share your experience with us! We are so glad that we were able to help you with your removal needs and that our driver had a special connection to you! What a wonderful story! Please let us know if there is anything in the future we can help you with. -Team Load Up!

Posted 7 years ago

“Very fast and efficient way to dispose of a mattress”

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Posted 7 years ago

We are so glad that we could help you with your mattress removal. Thank you for your business! -Team Load Up!

Posted 7 years ago

“Timing of pick up was flexible. Having to help haul out king size mattress out was not expected.”

Helpful Report

Posted 7 years ago

We sincerely apologize for the inconvenience. We do not expect our customer's to help the drivers remove their items. We would love to speak with you over the phone regarding your experience. Please call us at your convenience, 877-708-8329. -Team Load Up!

Posted 7 years ago

“Reasonably priced. An ideal way for a couple of little old ladies from Pasadena to get the job done!”

Helpful Report

Posted 7 years ago

We are so pleased to have been able to help you remove your items, and that you had a wonderful experience. Thank you for your business and please let us know if there is anything further we can assist you with. -Team Load Up!

Posted 7 years ago

“Prompt! Courteous! Professional! Friendly! These folks are great! Highly recommend!”

Helpful Report

Posted 7 years ago

Thank you for your wonderful review! It was a pleasure to assist you in the removal of your items. Thank you for your business and please let us know if there is anything further we can assist you with in the future! -Team Load Up!

Posted 7 years ago

“Rodney was friendly, efficient, and quick. Very pleased with the service.”

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Posted 7 years ago

We are so glad we were able to help you remove your items! Thank you for your kind words about our driver and please let us know if there is anything we can assist you with in the future! -Team Load Up!

Posted 7 years ago

“the two guys were there on time. they were very polite and nice.”

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Posted 7 years ago

Awesome! Thank you for your feedback about your mattress removal. We're happy you had a great experience.

Posted 7 years ago

“Service was as described. Came in and took the mattress away without any problems.”

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Posted 7 years ago

We're so glad you had a good experience removing your mattress. Thank you for your business!

Posted 7 years ago

“Service was exactly as advertised.. they were on time and did a great job.”

Helpful Report

Posted 7 years ago

We're glad we were able to provide you with a great experience! Thank you for choosing Mattress Disposal Plus!

Posted 7 years ago

“Very good communication. Quick and easy”

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Posted 7 years ago

Wonderful! We're so glad we were able to help you! Please let us know if there is anything we can do to assist you in the future. Thank you! -Team Load Up

Posted 7 years ago

“Done what was to be done”

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Posted 7 years ago

Thanks so much for giving us 5 stars! If you have any suggestions for how we can improve our service, we would love to hear back from you! -Team Load Up

Posted 7 years ago

“This was the best, most convenient way I found to dispose of a king size mattress I recently replaced/”

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Posted 7 years ago

We're thrilled we were able to help you with your mattress! Please do give us a call if we can help you again in the future! Thank you! -Team Load Up

Posted 7 years ago

“Service, communication and price was GREAT!! Thank you”

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Posted 7 years ago

It was our pleasure! Thank you for doing business with us! -Team Load Up

Posted 7 years ago

“Great service from the crew. They called in advance, even though this was not indicated on their website. No issues or concerns. I did curb side, so I cannot evaluate other aspects including disassembly. Only reason to not have the 5th star, has to do with timing of the other notifications. About 1-2 hours after they came, I got the auto notifications that they were on their way. Luckily they called, but this could have been a problem.”

Helpful Report

Posted 7 years ago

We're glad to hear your pick-up went so well! We do apologize for the late notifications--this is something we're currently working on with our tech team to improve. Thank you so much for your valuable feedback, and thank you for choosing Mattress Disposal Plus! -Team Load Up

Posted 7 years ago

Mattress Disposal Plus is rated 4.8 based on 3,391 reviews