Mattress Disposal Plus Reviews

Name: Mattress Disposal Plus
Address: 300 Galleria Parkway, Suite 1870, Atlanta, GA
Rating: 4.76

4.8 Rating 3,472 Reviews

93 %

of reviewers recommend Mattress Disposal Plus

Company Reviews

Metrics

Info

4.8

Based on 3,472 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Email

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, my only suggestion is to call the customer if you're running late. My window was 4-8PM and I called at 7:30 when I hadn't heard anything. The guys showed up at approximately 8:45 and were quick and professional. I would recommend and use you again. Mitch Watkins”

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Posted 10 years ago

“Excellent!”

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Posted 10 years ago

“Awesome Job”

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Posted 10 years ago

“Thank u for being prompt and taking away my mattresses.”

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Posted 10 years ago

“Wow, could not have had a better experience. The guys called right before they came over and took the mattress for recycling within minutes. Thanks a lot!”

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Posted 10 years ago

“Very quick, on time, and professional.”

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Posted 10 years ago

“My booking number is 1550608165211047. I placed an order and wrote an note that I'm deaf, so the staff should contact me by sending me text messages instead of calling my phone directly. Initially, my mattress and box spring were scheduled to be picked up on 08/20 between 8a - 12noon. I got email confirmations for my order and the initial schedule, but on the day of the pick-up, nobody contacted me. I called customer service twice, one before 12noon and another after 12noon. On the second phone call, customer service finally figured out that my pick-up had been rescheduled to the 4-8p timeslot, but nobody informed me. If they did, they most likely called my phone directly instead of sending me a text message or emailing me. I had to explain over and over again that they could not call my phone directly, and it wasn't fair for them to keep me in the dark. The change of the time was a major scheduling inconvenience. We agreed to reschedule the pick-up to the morning of 08/22. The people who picked up the mattress and box spring did send me a text message prior to their arrival. I appreciated this. In the future, there needs to be better and efficient communication between the people who processes the orders and those who are responsible for picking up mattresses. I would have some reservations about recommending this business to my deaf friends.”

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Posted 10 years ago

“Great service! Professional, courteous and prompt.”

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Posted 10 years ago

“Awesome Job”

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Posted 10 years ago

“Super easy to schedule pick-up online. Guys that showed up were quick and pleasant. Would definitely use again!”

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Posted 10 years ago

“Second schedule worked like a charm. On time, pleasant efficient staff. Great job.”

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Posted 10 years ago

“Online scheduling for next day pick up. On time. In and out. Could not have been easier.”

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Posted 10 years ago

“Awesome Job”

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Posted 10 years ago

“Very professional. Arrived on time. Will use again as needs arise.”

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Posted 10 years ago

“Guys were fast , courteous, and respectful of the space. They didn't take the bedframe so i had to deal with that on my own, but no big deal.”

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Posted 10 years ago

“Thank you very much. Aside from the initial web scheduler mix up that allowed me to schedule for Monday - when you don't perform pickups - everything went great! I'd like to extend a special thanks to the 2 men who helped us out, Taurus and Jason (I believe). They were friendly, careful, professional, and very pleasant. Give them a raise! Thanks again, David”

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Posted 10 years ago

“The gentleman that came to our home was great!! Thank you for such great service.”

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Posted 10 years ago

“Great people friendly good workers .”

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Posted 10 years ago

“We had a great experience through Mattress Disposal +. The booking was easy, convenient time slots available, and the team that picked up our mattress set was very prompt and personable. Coming from out of state and on a limited time frame to get a lot done, your service was a lifesaver! Thank you!”

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Posted 10 years ago

“The window time for my pickup was 1 pm thru 4 pm. DId not have pickup until 6:20 PM after several telephone calls to the office. The explanation given by the pickup service technician was scheduling problems with company's software. Evidently, my pickup was dropped off the record. Once the service technician showed, the pickup went smoothly enough. Even though I only had a full mattress and box spring for pickup, a second serviceman should have been available for taking the mattress/box spring down my one set of stairs. A long superficial scratch was made on the wall, but I can easily touch it up with paint. Gave only a three-star rating due to the aforementioned situation.”

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Posted 10 years ago

Mattress Disposal Plus is rated 4.8 based on 3,472 reviews