Mattress Disposal Plus Reviews

Name: Mattress Disposal Plus
Address: 300 Galleria Parkway, Suite 1870, Atlanta, GA
Rating: 4.77

4.8 Rating 3,394 Reviews

94 %

of reviewers recommend Mattress Disposal Plus

Company Reviews

Metrics

Info

4.8

Based on 3,394 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The actual disposal was great. The communication around you using contract carriers and the names of those carriers was very confusing. In addition, the disconnect between the online scheduling process and the actual scheduling was confusing and introduced some anxiety.”

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Posted 9 years ago

“Hello, The service was very easy to setup and the drivers very courteous and on time. Thanks!”

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Posted 9 years ago

“Very easy to set up! Super convenient, will use again in the future if we have the need. Thanks!”

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Posted 9 years ago

“This was the first time I had ever used this service. Its a great service, no doubt. However, I was rather disappointed that the pick schedule was not on time nor was anyone able to call me in advance to let me know the driver was running late. I booked my appointment online, which was rather convenient and easy, but did not receive a call back confirming my appointment. I was giving a time frame for pick up but when that did not happen I called twice to ask where and when the driver was to get there. All in all, they did eventually come to pick up my mattress but I would digest keeping to an accurate schedule or at least have the courtesy of calling.”

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Posted 9 years ago

“The gentleman that picked up our mattress was very professional and kind.”

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Posted 9 years ago

“Polite,prompt and efficient !”

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Posted 9 years ago

“King size mattress picked up last Saturday. No problem. Called before arrival. On time. Took just minutes. Efficient and friendly people. Very good experience!”

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Posted 9 years ago

“The two gentlemen that picked up my mattresses was very professional and the transition went smoothly. I'll use your company services again in the future. Thanks again and Happy New Year!!!”

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Posted 9 years ago

“You made the experience quick and easy. I would certainly recommend your service to others.”

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Posted 9 years ago

“The guys were great who came to take the bed a part and remove it and the mattress. Love this service!”

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Posted 9 years ago

“Quick and courteous service. Mattresses were picked up in a timely fashion. Well worth it.”

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Posted 9 years ago

“Fast, professional, and friendly. Luckily for my schedule, the drivers were able to show up earlier which was a nice surprise too. I would use this service again for future furniture disposal.”

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Posted 9 years ago

“Very polite, very efficient.”

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Posted 9 years ago

“The pickup was on time, employees were polite and did the removal efficiently - good experience. And customer service reps were very helpful. Would definitely use this service again.”

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Posted 9 years ago

“Thank you for picking up the mattress so quickly.”

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Posted 9 years ago

“Service was great. Guys showed up on time and quickly removed my items. Would recommend them.”

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Posted 9 years ago

“The driver called, as promised to report he was on his way to my house and confirmed the address. He and the other representative removed the two mattresses and box springs in a matter of minutes. He also mentioned the fact that your company takes other household items for recycle. Thanks for excellent service and for providing an alternative to adding to landfill refuse.”

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Posted 9 years ago

“First class service! Your personnel were polite, friendly and performed their job in a professional manner. Would recommend to anybody. Very happy holidays to you!”

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Posted 9 years ago

“We were very happy with the service. Booked online, they actually were able to come early (phoned us first). We had the old mattress and box springs outside waiting for them (to avoid fees for transporting down flights of stairs). Very glad to pay for proper disposal, unlike other tenants in our building who move out and leave furniture that sits for weeks. Would use them again if we ever have large furniture to dispose of!”

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Posted 9 years ago

“The two gentlemen who came out March 15 for me were courteous and went above and beyond service. First, they were great about communicating and called before they came over, and they were able to arrive ahead of schedule. I was having a very busy day, so this was great. Not only were they fast during the actual move, they also replaced my garbage cans for collection when they were done, which they totally didn't have to do. I would highly recommend them.”

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Posted 9 years ago

Mattress Disposal Plus is rated 4.8 based on 3,394 reviews