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Mattress Disposal Plus Reviews

4.8 Rating 3,466 Reviews
93 %
of reviewers recommend Mattress Disposal Plus
4.8
Based on 3,466 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 93%
Customer Service
Communication Channels
Email, Telephone

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Anonymous
Anonymous  // 01/01/2019
The team was 5 star, father and son. I'm only rating 4 stars because my appointment window at 12-4, however, the pickup wasn't until around 530. The team as blatantly overbooked during that day.
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Posted 9 years ago
Good job
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Posted 9 years ago
The service was quick and efficient which I appreciated. My only suggestion is to more clearly explain on your website what a "mattress set" includes. I requested a mattress set pickup assuming that meant the mattress and box spring with 2 additional items to be picked up as well. The person who confirmed the delivery time said that that was correct but when they arrived at my house, they were only expecting 3 items total. I explained my confusion about the word "set" implying it was 2 pieces so I 4 items total and that the gentleman I had spoke with confirmed it was fine so they took all 4 items. I will definitely recommend.
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Posted 9 years ago
Great communication, timely and friendly. Thanks!
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Posted 9 years ago
Good job
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Posted 9 years ago
I do like this service, but keeping to the promise time didn't happen. I had it scheduled for a Tuesday 12 - 4, it was after 6 before someone called me to say they weren't coming (after I reached out twice). I was rescheduled for the next day, again 12 - 4, and the truck didn't show up until 8:30 at night! You should be more realistic on your times, and your scheduling.
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Posted 9 years ago
Awesome Job
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Posted 9 years ago
I received an email with 10% discount code of "save" but haven't seen the discount yet. Your service was very good. Can u please let me know when the discount takes effect.
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Posted 9 years ago
This was a wonderful service! We have been looking for a mattress disposal company for a long time and found nothing that was a reasonable price. I couldn't believe the cost here! It was great and the guys that came to get my mattress and box springs were super quick. Thank you so much!
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Posted 9 years ago
Guys arrived on time. Worked quickly. Got the job done and were gone. Hard-working, polite and efficient.
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Posted 9 years ago
Used for mattress removal. Simple pricing. Easy to schedule. Drivers were timely, polite and efficient.
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Posted 9 years ago
Excellent!
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Posted 9 years ago
I was very pleased that the driver gave me a call to let me know approximately when they would be arriving within the timeframe I selected. Everything went very smoothly. I certainly will use your service again in the future when the need arises. Thank you!
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Posted 9 years ago
Great, professional service.
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Posted 9 years ago
Was easy to schedule, pick up was earlier than expected, and drivers were courteous and friendly.
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Posted 9 years ago
the 2 workers who came were excellent and made sure not to bump the furniture against the wall Thanks
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Posted 9 years ago
Great service. The team communicated very well with me when arranging the specific time to pick up. When the guys showed up they were very professional. I had a giant mattress and a king sized frame and they took it all in one fell swoop, in and out of my apartment in 10 mins. It was a great experience will definitely use them again in the future and will recommend them to friends and family.
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Posted 9 years ago
Exactly what we needed done.
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Posted 9 years ago
You gotta actually hit the window that people sign up for. 8:00am - 12:00pm is not the same as 3:00pm to 7:00pm.
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Posted 9 years ago
We had a good experience with Mattress Disposal. There was a local service that was cheaper, but they had a terrible booking system and we were outside of their pickup area, so we went with Mattress Disposal. My one comment would be that the timing is a little confusing. My wife selected 8 AM - 12 noon online, and then when we got the confirmation call it said our window was 6 AM - 10 AM. The employees called at about 7:20 and arrived at about 7:30. I'm not sure whether some of the times were Pacific and others were Central. It worked out for me because I was home anyway. But in any case, the pickup was quick and I have no actual complaints. Thank you!
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Posted 9 years ago
Mattress Disposal Plus is rated 4.8 based on 3,466 reviews