Mattress Disposal Plus Reviews

Name: Mattress Disposal Plus
Address: 300 Galleria Parkway, Suite 1870, Atlanta, GA
Rating: 4.77

4.8 Rating 3,394 Reviews

94 %

of reviewers recommend Mattress Disposal Plus

Company Reviews

Metrics

Info

4.8

Based on 3,394 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So worth it! We had a queen mattress set and a LazyBoy couch. The crew that came in were there for maybe 7 minutes, each grabbed a piece of the mattress set, came back in, rolled the couch over, took the back pieces off (3), and then returned one final time to grab the base of the couch. I signed their paperwork and handed it to them as they were taking the couch base to the truck. Just like that, in and out. They called to see if I could meet them earlier than our scheduled time which I was glad for. Then showed up exactly when they said they would. Perfect!!”

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Posted 8 years ago

“I would definitely use and recommend Mattress Disposal - everything was very efficient, and the movers and customer service people were incredibly helpful and kind. I love that they text/call 25min before they arrive.”

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Posted 8 years ago

“Great service, my only suggestion is to call the customer if you're running late. My window was 4-8PM and I called at 7:30 when I hadn't heard anything. The guys showed up at approximately 8:45 and were quick and professional. I would recommend and use you again. Mitch Watkins”

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Posted 8 years ago

“Excellent!”

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Posted 8 years ago

“Awesome Job”

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Posted 8 years ago

“Thank u for being prompt and taking away my mattresses.”

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Posted 8 years ago

“Wow, could not have had a better experience. The guys called right before they came over and took the mattress for recycling within minutes. Thanks a lot!”

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Posted 8 years ago

“Very quick, on time, and professional.”

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Posted 8 years ago

“My booking number is 1550608165211047. I placed an order and wrote an note that I'm deaf, so the staff should contact me by sending me text messages instead of calling my phone directly. Initially, my mattress and box spring were scheduled to be picked up on 08/20 between 8a - 12noon. I got email confirmations for my order and the initial schedule, but on the day of the pick-up, nobody contacted me. I called customer service twice, one before 12noon and another after 12noon. On the second phone call, customer service finally figured out that my pick-up had been rescheduled to the 4-8p timeslot, but nobody informed me. If they did, they most likely called my phone directly instead of sending me a text message or emailing me. I had to explain over and over again that they could not call my phone directly, and it wasn't fair for them to keep me in the dark. The change of the time was a major scheduling inconvenience. We agreed to reschedule the pick-up to the morning of 08/22. The people who picked up the mattress and box spring did send me a text message prior to their arrival. I appreciated this. In the future, there needs to be better and efficient communication between the people who processes the orders and those who are responsible for picking up mattresses. I would have some reservations about recommending this business to my deaf friends.”

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Posted 8 years ago

“Great service! Professional, courteous and prompt.”

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Posted 8 years ago

“Awesome Job”

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Posted 9 years ago

“Super easy to schedule pick-up online. Guys that showed up were quick and pleasant. Would definitely use again!”

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Posted 9 years ago

“Second schedule worked like a charm. On time, pleasant efficient staff. Great job.”

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Posted 9 years ago

“Online scheduling for next day pick up. On time. In and out. Could not have been easier.”

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Posted 9 years ago

“Awesome Job”

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Posted 9 years ago

“Very professional. Arrived on time. Will use again as needs arise.”

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Posted 9 years ago

“Guys were fast , courteous, and respectful of the space. They didn't take the bedframe so i had to deal with that on my own, but no big deal.”

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Posted 9 years ago

“Thank you very much. Aside from the initial web scheduler mix up that allowed me to schedule for Monday - when you don't perform pickups - everything went great! I'd like to extend a special thanks to the 2 men who helped us out, Taurus and Jason (I believe). They were friendly, careful, professional, and very pleasant. Give them a raise! Thanks again, David”

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Posted 9 years ago

“The gentleman that came to our home was great!! Thank you for such great service.”

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Posted 9 years ago

“Great people friendly good workers .”

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Posted 9 years ago

Mattress Disposal Plus is rated 4.8 based on 3,394 reviews