Mattress Disposal Plus Reviews

Name: Mattress Disposal Plus
Address: 300 Galleria Parkway, Suite 1870, Atlanta, GA
Rating: 4.77

4.8 Rating 3,394 Reviews

94 %

of reviewers recommend Mattress Disposal Plus

Company Reviews

Metrics

Info

4.8

Based on 3,394 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased that the driver gave me a call to let me know approximately when they would be arriving within the timeframe I selected. Everything went very smoothly. I certainly will use your service again in the future when the need arises. Thank you!”

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Posted 8 years ago

“Great, professional service.”

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Posted 8 years ago

“Was easy to schedule, pick up was earlier than expected, and drivers were courteous and friendly.”

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Posted 8 years ago

“the 2 workers who came were excellent and made sure not to bump the furniture against the wall Thanks”

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Posted 8 years ago

“Great service. The team communicated very well with me when arranging the specific time to pick up. When the guys showed up they were very professional. I had a giant mattress and a king sized frame and they took it all in one fell swoop, in and out of my apartment in 10 mins. It was a great experience will definitely use them again in the future and will recommend them to friends and family.”

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Posted 8 years ago

“Exactly what we needed done.”

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Posted 8 years ago

“You gotta actually hit the window that people sign up for. 8:00am - 12:00pm is not the same as 3:00pm to 7:00pm.”

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Posted 8 years ago

“We had a good experience with Mattress Disposal. There was a local service that was cheaper, but they had a terrible booking system and we were outside of their pickup area, so we went with Mattress Disposal. My one comment would be that the timing is a little confusing. My wife selected 8 AM - 12 noon online, and then when we got the confirmation call it said our window was 6 AM - 10 AM. The employees called at about 7:20 and arrived at about 7:30. I'm not sure whether some of the times were Pacific and others were Central. It worked out for me because I was home anyway. But in any case, the pickup was quick and I have no actual complaints. Thank you!”

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Posted 8 years ago

“Perfect!!!”

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Posted 8 years ago

“Setting up the appointment online was easy. On the day of pick up the drivers arrived at 8am instead of within the scheduled 12-4pm pick up window. I was asleep when they arrived and I hadn't pulled out the items for them to pick up yet. I asked the drivers to come back and they said they would. I asked them to call me when they were on their way. I waited at home until 4:30pm and then tried to call customer service but it was closed. I sent an email and someone got back to me saying that they would have to reschedule the pick up. I asked for the same 12-4pm window but it wasn't available so I had to get up extra early the following day for the promised 8am pick up. The next day the drivers did not arrive until 11am. Once they were here they were friendly, professional, and quick. If you are considering using this service I would say go ahead if you can wait around for them to show up and if re-scheduling if/when they don't show up the first time isn't a big deal for you.”

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Posted 8 years ago

“Friendly staff, quick removal, reminder call 30 min before, no hassle, no paperwork. Would do business with again and recommend to others. Thank you.”

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Posted 8 years ago

“Your company was easy to work with. It was great that you called to verify the pickup location. The workers were prompt and friendly. Couldn't ask for more.”

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Posted 8 years ago

“The only negative thing I can say is that we scheduled an afternoon pick up, and they called at 8:30 to say that they were going to arrive in a half hour. Luckily someone was home, otherwise it would have been problematic.”

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Posted 8 years ago

“I do not remember the names of our movers but they did a first class job.”

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Posted 8 years ago

“Perfect!!!”

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Posted 8 years ago

“Worked as promised. Simple process from booking to pickup. They called 15 minutes before and were on time and professional. Great Experience.”

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Posted 8 years ago

“The 2 guys worked quickly to get the job done. My only issue is they pushed my heavy sofa bed along the sidewalk like it was a slip 'n slide and left long scratch marks on the sidewalk. I don't think the apartment complex property manager will be pleased. They also seemed surprised at the amount of work involved, so communication between your company and there's may not have been ideal.”

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Posted 8 years ago

“Pick up was to be between 8 am and Noon. Had to make 3 phone calls before someone Finally came at 1:30 pm for pick up. Received no phone calls or voicemail messages about Any expected delays in scheduled time of pick up.”

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Posted 8 years ago

“Hello! Thank you for work well done. We had four (two king, two Queen) bed sets removed by your associates Abdul and Omar. Two sets were upstairs and two were downstairs, so they had their work cut out for them. They always put plastic slippers on/off their shoes as they treaded through the snow. They moved their scheduled delivery up eight hours to accommodate my wife and I. They were always polite, efficient, and helpful in our time of turmoil... Good Guys! Thanks again for a good job. Al and Char Allen”

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Posted 8 years ago

“Excellent!”

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Posted 8 years ago

Mattress Disposal Plus is rated 4.8 based on 3,394 reviews