Merchbar Reviews

Name: Merchbar
Rating: 1.47

1.5 Rating 253 Reviews

9 %

of reviewers recommend Merchbar

Company Reviews

Questions

Metrics

1.5

Based on 253 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 16%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Merchbar made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don’t buy from this company!!! They don’t ship ur items remotely on time. They don’t reply to emails for returns. Buy ur merch right from the bands and skip the unorganized mess that is merchbar”

Helpful Report

Posted 3 years ago

“Ordered a dope lemon tshirt, reached out to them after 1 month and they told me it had been delivered and that I should "check my mailbox"....never had customer service like this. Avoid these scammers, I never have trouble with AusPost deliveries.”

Helpful Report

Posted 3 years ago

“this is absolutely ridiculous! I ordered a present for my dad for fathers day and it is now thanksgiving and they still haven't shipped the order and keep telling me it's on backorder with absolutely no help or assistance. I am so fed up with reaching out to them just to receive no answers. don't buy from this site it is a scam!!! the delivery was Not on time. it never came!!!!”

Helpful Report

Posted 3 years ago

“If you try to cancel order - they'll tell you that it has already been send. Even within the minute after ordering...”

Helpful Report

Posted 3 years ago

“Absolutely useless. I have ordered what I thought was a limited edition vinyl which is why I couldn't find it anywhere else through their link on Spotify and it looks like I won't be getting it. I am really annoyed.”

Helpful Report

Posted 3 years ago

“I ordered , a pair of "5 Seconds of Summer "pajamas ,over a Month ago and every time I email them ,they keep saying they have to check ,with warenhouse.......I have had it!! I will never shop with them again ,and I am passing the word to all my friends.”

Helpful Report

Posted 3 years ago

“I ordered 2 band shirts in September and still haven't gotten them. There is no contact number just email. I have emailed them and they answered they are looking into this. I want my money back. Don't buy from them.”

Helpful Report

Posted 3 years ago

“Shocking customer service! Every line of contact seems like an auto response. I won't be shopping here again.”

Helpful Report

Posted 3 years ago

“I ordered a $50 hoodie on Sept. 22 and it still hasn't arrived. Whenever I check the product on the website, the estimated delivery date keeps changing around 5 days from the previous date.”

Helpful Report

Posted 3 years ago

“The tote bag i order awhile back. Never Gonna give you up. The bag shrink so bad after i washed it. i threw it away. very disappointed ☹️ money 💴 i wasted”

Helpful Report

Posted 3 years ago

“The cancled one of my orders after I had paid and then messed up the shipping of the other meaning its already over 30 days late and now they say I should email them if it hasnt arrived by 31 December. They also lied and said my package ws in transit when infact it had been shipped back to them in the US.”

Helpful Report

Posted 3 years ago

“i ordere a 7inch watermelon sugar vinyl and they neve informed me about the delay on the shipping which the official page posted everywhere. when i ask them they always just tell me “they have to wait for their warehouse supplier” what freaking warehouse?! they have to work together with the official shop to provide these copies but they never mentioned that in a single email”

Helpful Report

Posted 3 years ago

“Paid $60 total for a plain printed shirt because I wanted to support my fave band despite the extortionate price for a basic cotton shirt. On top of high prices you can't even combine postage for multiple products so you're easily forking out over $100 for 2 basic items. The quality of the shirt itself can't be faulted but it took over TWO MONTHS to arrive with no tracking number provided when it was handed over from UPS to Aus post. At least my shirt actually got here eventually unlike some others on here who paid hundreds for some pieces of cotton they never received. Poor form merchbar.”

Helpful Report

Posted 3 years ago

“I have been waiting for a t-shirts I ordered for over 3 months. I keep getting the exact same response when I e-mail them. Just copy and paste I guess. I asked for my money back, but they kust keep postponing the delivery date!”

Helpful Report

Posted 3 years ago

“if i knew id have to pay a 12 pound import tax for a t shirt that probably cost them 2pounds i wouldnt have bothered im not paying the import tax so hm customs can keep it or send it back an awful company ive lost my money real pricks”

Helpful Report

Posted 3 years ago

“These guys are absolute trash and complete scammers. I ordered a Bone Thugs Eternal Hoodie from them for $44 plus tax back on 7/15/2020. It’s 8/30/2020 and they’ve just sent emails over and over saying they’re “still waiting to hear back from their warehouse”. I hate thieves. These guys are doo doo water thieves. Asked for my money back and they literally said they have to hear back from their warehouse to cancel the order. How are they in business? I strongly will for them to go out of business.”

Helpful Report

Posted 3 years ago

“I ordered a northlane t-shirt and it hsnt arrived after 10 days, and the tracking number they gave doesnt even exist according to auspost, i cant seem to get in touch with them either, feels like a scam company”

Helpful Report

Posted 3 years ago

“Ordered a Motor city madman hoodie with Ted Nugent shredding and didn’t even get it. You would think that’s just plain robbery.”

Helpful Report

Posted 3 years ago

“I’ve ordered 2 shirts from here & both times they’ve never sent on time & won’t email me back about why they can’t give me a delivery date. 5-7 days or 5-7 months if I wanted China merch I should’ve went to AliExpress instead.”

Helpful Report

Posted 3 years ago

“This appears to be a scam company - DO NOT EVER ORDER ANYTHING - my son ordered in April and no sign of anything. He e-mailed and they fobbed him off with nonsense. Company must be doing well as they take money and do not supply goods ! My 12 year old son has been robbed !”

Helpful Report

Posted 3 years ago

Merchbar is rated 1.5 based on 253 reviews