Merchbar Reviews

Name: Merchbar
Rating: 1.30

1.3 Rating 411 Reviews

6 %

of reviewers recommend Merchbar

Company Reviews

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Metrics

1.3

Based on 411 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 9%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Merchbar 1 star review on 26th January 2025

Anonymous

Merchbar 1 star review on 7th January 2025

Audiel Limon

Merchbar 1 star review on 29th November 2024

Brian DeVille

Merchbar 1 star review on 24th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Same as most everyone else. The float with your money and offer nothing but excuses. We're sorry for the delay in shipping your order CONFxxxxxx Unfortunately, we've encountered some unforeseen processing issues and currently don't have an estimated ship date. In some cases, updates may not be available until your order ships, at which point you'll receive a notification. If waiting isn't an option, please reply to this message and we'll gladly assist you with cancellation and refund.”

Helpful Report

Posted 1 year ago

“For all the people that want a realistic timeline: I ordered 2 vinyls on the 27th of April. I was super happy because the prices on the vinyls were really cheap and I thought I had a great deal. After 2 months of waiting I emailed them and the response was as follow: “ Unfortunately, we've encountered some unforeseen processing issues and currently don't have an estimated ship date. In some cases, updates may not be available until your order ships, at which point you'll receive a notification.” I was being hopeful because one of the vinyls just came out when I ordered it from them, so I thought I’ll wait a little bit more … but as you already see, it’s the 21st of August and no vinyls yet nor any update on my account. It’s still pending. I feel like there is mixed reviews on Merchbar, they should not list products for sale that they can’t ship or guarantee.”

Helpful Report

Posted 1 year ago

“Placed an order on August 9, 2024. It's now August 19. There's no confirmation as to whether or not my order has processed and shipped. Contacted Merchbar by e-mail about the status of my order and got an automated response. Called two different phone numbers and got a recording saying to leave a message. It's doubtful that I'll hear back from them and I'm sorry that I placed the order. Now, I'll have to try to get a refund somehow. Total lack of professionalism regarding customer service.”

Helpful Report

Posted 1 year ago

“Horrible, horrible, just horrible company. Save yourself stress and shop elsewhere.”

Helpful Report

Posted 1 year ago

“I ordered several albums and weeks later no movement and no kind of responses from them id highly suggest staying away”

Helpful Report

Posted 1 year ago

“I ordered 3 albums, 2 different orders. I have called 3 times and have been promised a response of some kind. NOTHING!!!! Appears to be a scam. Been over 3 months and NOTHING!!! Beware!!!!!!!”

Helpful Report

Posted 1 year ago

“basically a scam. waited months and never got any updates.”

Merchbar 1 star review on 11th August 2024

Helpful Report

Posted 1 year ago

“They take your money and never deliver your products. I ordered two albums off their site for 50 dollars total TWO YEARS AGO, and never received my order. it's been so long that i don't even want to go through the hassle of getting a refund. this company is awful.”

Helpful Report

Posted 1 year ago

“Merchbar claims that they have had some "unforseen processing issues". These "issues" have been going on for a few months and I have been trying to receive my order or get my money back. Not holding my breath on receiving either one. They have stolen my time and money.”

Helpful Report

Posted 1 year ago

“It appears that they’re selling merchandise that isn’t available and holding on to the customers money for several weeks or even months while they collect interest on the money. Then they send the money back and keep the interest.”

Helpful Report

Posted 1 year ago

“Ordered twice, once two albums and again a single album. Two months have past, no merchandise and no emails. This is a bad company. All of the negative reviews should have alerted me.”

Helpful Report

Posted 1 year ago

“SCAM! I've tried to buy two things from them and they were both unexpectedly delayed. The most recent one is still listed as 'in stock'. My theory is that they take our money and make interest off of it until you finally get fed up and cancel your order.”

Helpful Report

Posted 1 year ago

“SCAMMM!!!This company is an absolute joke. Went to purchase a jersey for myself for upcoming festival this summer and my shipping address did not match my billing address and it said the payment did not go through but it had… Merchbar took $239 out of my account five times and they are saying that they can’t see the payment on their end so basically I’m going to dispute bank fraud against these people. Good luck getting a hold of anybody through email and that email you back are useless !! Merchbar sucks ass!”

Helpful Report

Posted 1 year ago

“They don’t care about there customers. I ordered a record a year and a half ago. I have called and called , nobody cares. All I want is my money back. They have a lot of receptionist that can’t really help you and nobody above them even calls back. All I want is my complete money back”

Helpful Report

Posted 1 year ago

“They shipped only one of the three vinyl records I ordered. Of the two they didn't ship, one was backordered, the other listed as in-stock. I managed to successfully cancel the backordered one. The remaining one they assured me would be shipped soon. Once I asked for that to be cancelled, they've just been stringing me along with emails saying my case is still being reviewed. It's ridiculous. NEVER order from them.”

Helpful Report

Posted 1 year ago

“Dawgshit company. Customer support is a joke, their shipping & fulfillment is a joke.”

Helpful Report

Posted 1 year ago

“AVOID!!!! I ordered an album they said was in stock. I waited over a week and it was still pending. I messaged them and asked for an update and the response was they had unforeseen issues and they couldn't give me an update. Read the reviews. This experience is near universal. To their credit, they did say they will cancel my order.”

Helpful Report

Posted 1 year ago

“Garbage company that lies about "backorders" and will run you round in circles via their support team to steal your money.”

Helpful Report

Posted 1 year ago

“Pretty sure all positive reviews are fake I ordered 4 months ago and order never shipped I better get my refund don't waste your time”

Helpful Report

Posted 1 year ago

“Purchased a T-Shirt, then immediately cancelled and contacted customer service. Customer service says it's up to supplier, no guarantee - even though it's minutes after placing order. Reply 2 days later and say it's been shipped. Absolutely hopeless service - expensive shipping! Avoid at all cost.”

Helpful Report

Posted 1 year ago

Merchbar is rated 1.3 based on 411 reviews