Mihenna Reviews

4.3 Rating 526 Reviews
82 %
of reviewers recommend Mihenna
4.3
Based on 526 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Over A Week

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I never received my package after emailing back and paying
Helpful Report
Posted 2 months ago
I applied it twice and it didn’t take either time. Not a single freckle and I wore the henna for 3-4 hours. I wrote customer service and they responded giving me tips. I told them I’d tried it twice (even on my wrist) and requested a refund. It’s been radio silence since then.
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Posted 4 months ago
Followed directions.. maybe I got a bad batch but didn’t get results. MiHenna did give me a refund without me even asking.
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Posted 4 months ago
Didn’t work, customer service nonexistent, still haven’t heard back after a 10 days. The only way to contact them is via email or trying the chat feature - neither of which are responded to. Website looks nice but created in 2023. All are red flags. Thinking this is a scam company.
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Posted 7 months ago
My henna was not delivered yet. There is a problem with the delivery by usps, which is not solved yet.
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Posted 8 months ago
I am giving it a one star because of the poor customer service. My items were shipped promptly and I wasn't able to cancel the items when I realized that they will be delivered after the date that I needed them. I have emailed the twice about returning the item. However, they have failed to respond. I have not heard from them and it has been two weeks.
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Posted 9 months ago
Bad product , not work
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Posted 9 months ago
Paid extra money to get a fast delivery. Never got it because apparently my adresse is not precise enough but it’s the same as the last time I ordered. Lost a lot of money and didn’t get the product I paid for.
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Posted 9 months ago
I received the order on May 2nd. I immediately wrote a message, but no one has replied to this day. "I received the order and unfortunately this is what it looks like when I opened the package (photos in the attachment)." Kind Regards, Agnes
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Posted 10 months ago
I was very disappointed to find upon opening my package that each tube had leaked out into the bag. Reading we are supposed to freeze the items when they do not arrive with cold packs is very frustrating. I feel so let down & a complete waste of money. I did seek out a quality product & company, but sincerely regret it
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Posted 10 months ago
The freckle kit arrived broken (broken tip leaking). I’ve reached out to mihenna twice to get a replacement but have yet to hear back after over a week. Disappointed with their produce and service :(
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Posted 1 year ago
Never received my package
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Posted 1 year ago
It did not work , even followed directions and even tried other ways did not work
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Posted 1 year ago
I paid extra for overnight shipping and it’s been a week since I placed my order and I still have not received the product.
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Posted 1 year ago
It’s been two weeks and absolutely nothing. I have no idea where my package is and I’ve gotten nothing back from customer service. This sucks because I was genuinely so excited to shop from here because I had heard nothing but good things about this place. But it seems like a lot of people are having this same problem:(
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Posted 1 year ago
First order was incorrect, only received one stencil I ordered and 2 I didn’t order. Reordered the stencil I wanted after emailing customer service twice with no response. Still received wrong stencil. Will not be a return customer.
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Posted 1 year ago
The stencils was easy to use and the henna cone was already premade. Unfortunately, I can barely see the henna so it defeats the purpose.
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Posted 1 year ago
My order hasn’t even come to my apartment it said it was already delivered on the 20 th of may I’ve wrote a message to y’all and no replies back or refund I’m really disappointed
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Posted 1 year ago
Didn’t work out…didn’t get my delivery… I asked them for help but nobody provided anything!! Never doing it again!
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Posted 1 year ago
does not work on my face at all
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Posted 1 year ago
Mihenna is rated 4.3 based on 526 reviews