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Michael Kors Reviews

1.8 Rating 166 Reviews
19 %
of reviewers recommend Michael Kors
1.8
Based on 166 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 36%
Accurate And Undamaged Orders
Greater than 69%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Michael Kors 1 star review on 29th May 2025
John Shirley
Michael Kors 1 star review on 11th April 2025
Debra Eaves
Michael Kors 1 star review on 4th April 2025
Anonymous
Michael Kors 1 star review on 4th April 2025
Anonymous
Michael Kors 1 star review on 17th May 2024
Theresa Lafata
Michael Kors 1 star review on 17th May 2024
Theresa Lafata
Michael Kors 1 star review on 17th May 2024
Theresa Lafata
53
Anonymous
Anonymous  // 01/01/2019
Love the collections, and being able to order in-store or online and return to store. I'm a big fan of the knitted dresses for travelling with work (they fold up nicely, don't crease, don't take up too much space). Rapid delivery, beautifully packed.
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Posted 7 years ago
I just got off the phone with Amirah at customer support. They should change the name to no customer support. I really do not understand how this company is still in business. I guess partly because we do not check these sites till after having a bad experience. They could not care less as to whether the customer is satisfied. All they care about is the cash is in there account. I will not be doing business with this company again,
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Posted 8 years ago
Found just what we wanted and fit perfectly
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Posted 8 years ago
The assistant was very help full and made me feel at ease.
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Posted 8 years ago
They were awesome and they have exceptional staffs
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Posted 8 years ago
Fantastic, helpful staff. Didn't pressure me into buying anything, but were very honest about what suited me, and I came away with two beautiful dresses I'm really happy with. The quality of the clothes is also very good, and whilst not cheap, are reasonable for quality clothes
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Posted 8 years ago
Michael Kors is rated 1.8 based on 166 reviews