Michael Kors Reviews

Name: Michael Kors
Rating: 1.88

1.9 Rating 128 Reviews

22 %

of reviewers recommend Michael Kors

Company Reviews

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Metrics

1.9

Based on 128 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Michael Kors 1 star review on 17th May 2024

Theresa Lafata

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are so helpful and feel so happy. I feel like treat to me. They are explain to me very clear because I am deaf and first language to understand what is say to me. I feel so happy. Previous I wasn't happy I don't understand why don't explain to me. I feel so happy they are helpful and explain so clear. I am so happy”

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Posted 6 years ago

“Always friendly customer service”

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Posted 6 years ago

“Love the collections, and being able to order in-store or online and return to store. I'm a big fan of the knitted dresses for travelling with work (they fold up nicely, don't crease, don't take up too much space). Rapid delivery, beautifully packed.”

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Posted 6 years ago

“I just got off the phone with Amirah at customer support. They should change the name to no customer support. I really do not understand how this company is still in business. I guess partly because we do not check these sites till after having a bad experience. They could not care less as to whether the customer is satisfied. All they care about is the cash is in there account. I will not be doing business with this company again,”

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Posted 6 years ago

“Found just what we wanted and fit perfectly”

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Posted 6 years ago

“The assistant was very help full and made me feel at ease.”

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Posted 6 years ago

“They were awesome and they have exceptional staffs”

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Posted 6 years ago

“Fantastic, helpful staff. Didn't pressure me into buying anything, but were very honest about what suited me, and I came away with two beautiful dresses I'm really happy with. The quality of the clothes is also very good, and whilst not cheap, are reasonable for quality clothes”

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Posted 6 years ago

Michael Kors is rated 1.9 based on 128 reviews