Miniature Market Reviews

Name: Miniature Market
Address: 4690 Tradeport Industrial Ct. Suite 900, Hazelwood, Missouri
Rating: 4.86

4.9 Rating 37,697 Reviews

98 %

of reviewers recommend Miniature Market

4.9

Based on 37,697 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Miniature Market:

The one stop shop for every gamer. We have everything from board games, to minis, Magic, and more!

Visit Website

Phone:

877-326-4429

Email:

support@miniaturemarket.com

Miniature Market 5 star review on 18th February 2025

2875

Anonymous

Anonymous // 01/01/2019

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“The best place to get your tabletop fix, Miniature Market is the first place I check when I want something. Great prices and short turn around on shipping, there's no one better.”

Helpful Report

Posted 1 year ago

“Miniature Market always seems to have just what I am looking for - and at prices that beat other game shops & online retailers! It is customer service and value like this that will keep me as a customer for many years to come!”

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Posted 1 year ago

“I think warehouse changes and changing of the internal guard at MM has mostly hurt the customer experience. I can't speak to how it feels for the owners of the business, and the changes might be great for them, but essentially, due to covid-19 or not, my experience with MM sales and prices feel much less exciting and seem like worse savings since 2019 and 2020. There was a really pronounced dive in how much time I was browsing annually and how excited I was over sales and clearance. The stuff sloshing around at the bottom of the barrel hangs around forever -- the same junk recurring in blowout sales. This stuff just lingers for years during these "big sales" which might just need to be donated to local schools and libraries at this point. Speaking more positively, every phone conversation I've had with anyone at MM has been wonderful. I know it's not a giangantic group of people there, and they work hard, communicate clearly, and are always helpful. Some emails I've sent took over a week to return, however. Other times, it's as short as 2 hours. I wish that there was more inventory of some items which seem to be unavailable often despite (or because) of their popularity; and I really think steeper discounts on actually good, new titles might actually help with the turnover and free up warehouse space. And sometimes, games never seem to get back in stock. For example, I feel like some titles by the publisher "Lookout" I should just find elsewhere. All that honesty aside, I love the website layout and user interface of MM better than competitors. And the shipping rates and free shipping threshold are great. So why do I not shop MM more like I once did? In closing, I'd blame MSRPs going up, but mostly they have not. MM is simply not discounting games like before. Some times, maybe, but there's no way I'm making up my perception of a discounted percentage that was once a little better for the customers. Especially older games which should be less by now. Ticket to Ride is always still cheaper at Target for goodness sake. Terraforming Mars's line and Uwe games are constantly gone. Your "last chance" and "on sale" links are broken on the site, and it's not clear what the difference is between them and "deals." So there's some messaging clarity to align there. I have a deep hobby connection with MM. It was one of my first gaming sites back in 2015. But I've been going to Amazon, Game Nerdz, and Cardhaus more and more, which I never did 2015-2020. Dan King, the Game Boy Geek, had me constantly checking you site in the past. It's become stale for me. 3.5/5 rounded up for great people working there who carefully and perfectly back and bubblewrap those boxes, and are wonderful to talk to on the phone or emails.”

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Posted 1 year ago

“Ordered two of the 2024/2025 alt covers through here and they both arrived in great condition and on time.”

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Posted 1 year ago

“Communication of shipping dates for pre-order was clear. Delivery was easy. Packaging was absurdly oversized for the item, but given that shipping was included, that doesn't really matter to me!”

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Posted 1 year ago

“Excellent A+++ This product is good, AND Miniture Market is always priced well.”

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Posted 1 year ago

“Overall this store has been a consistent cornerstone of the boardgame world! They are purveyors of basically anything with a nerd flavoring. I love them dearly.”

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Posted 1 year ago

“Great price for great products”

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Posted 1 year ago

“Great sculpts! My only minor gripe is that it seems like one of the printed supports wasn't removed, but that's an easy fix.”

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Posted 1 year ago

“Great overall experience. Keep coming back for more.”

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Posted 1 year ago

“Great shipping, well packed. Arrived perfect.”

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Posted 1 year ago

“Quick and cheap shipping on a game that has been hard to find outside of online retailers I'm trying hard not to use! Minature Market is probably the best online source for games.”

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Posted 1 year ago

“Book had a dent in it and it shipped late after release date. My local store has it pristine. It made it and it's fine but not my best experience.”

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Posted 1 year ago

“Miniature Market has been a great place to get board games and I appreciate the care they take to package the shipments very well.”

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Posted 1 year ago

“Great service and prices, quick shipping”

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Posted 1 year ago

“Of Dreams & Shadows is a cooperative adventure game set in a dark fantasy world where players make critical choices, battle powerful foes, and shape their own story. Designed by Gordon Alford, the game blends narrative-driven gameplay with dice-based combat and strategic decision-making. The game excels in storytelling, with branching narratives and meaningful choices that impact the unfolding adventure. The artwork and components enhance immersion, though the board layout can feel cluttered. Each hero has unique abilities, encouraging teamwork, while exploration and combat drive the gameplay. However, the dice-driven combat can be swingy, making luck a significant factor. Replayability is strong due to multiple story paths and character choices, but the core mechanics remain consistent. The game is best suited for players who enjoy deep narratives, cooperative strategy, and moral dilemmas. However, those who prefer tactical combat with minimal randomness might find the dice-heavy mechanics frustrating. Pros & Cons -Rich narrative and immersive world-building -Strong cooperative elements and replayability -Dice-driven combat can feel too luck-based - Pacing may be slow for some players Final Verdict: Of Dreams & Shadows is a compelling dark fantasy experience for story-driven gamers, though the reliance on dice may not appeal to everyone. 7.5/10”

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Posted 1 year ago

“So happy they came out with an expansion as we have played through all of our cards with our group. Skimming through these new titles I am so excited to put them into play. Now I will buy the other expansions too!”

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Posted 1 year ago

“Always a good experience!”

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Posted 1 year ago

“Placed my 1st order with Miniature Market. Order was processed in 3 business days. Shipping time was excellent! When I received my order there was a ton of bubble wrap protecting my games. Awesome job thank you.”

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Posted 1 year ago

“Reaper. Always most excellent.”

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Posted 1 year ago

Miniature Market is rated 4.9 based on 37,697 reviews