“If I could give minus stars I would! Pathetic excuse for customer service. Got sent out the wrong dress, no sign of correct dress coming for 10+ days! Customer service could not have been any less helpful! With so much competition out there this company needs to up its game!! Disgraceful!!”
“Don't buy from them !!
The worst web as I order my dress accidentally in wrong size and contact them straight away to cancel it and they said it will be cancel and after few days haven't got any refund to contact them again and they say it is out of UK now !!! and suddenly got an email few hours later saying the dress now left their factory!!!!
they are liars and thief worst customer services for I've have ever shopped online”
“"clothes OK, delivery fast but returns appalling - you have to drive miles to drop off, and they say Hermes collect but then deliver with Yodel so that Hermes won't collect........not good enough"”
“Delivery is fast and extremely cheap- only 99p for standard delivery. All my orders have come within 2-3 days and the quality and price of the products is excellent! will never stop using this shop”
“I ordered an item on the Tuesday for next day delivery, received my tracking email on the Wednesday saying I "Should" receive my order in 1-2 working days - so Friday. I contacted them via chat and spoke to Samantha to be told; Ah well these things happen, so I now have no outfit for my night out on Thursday. Horrible service and next day delivery even though paid for cannot be honored. Will not be using again.”
“I returned an item, I had tracking on it, and it was received by their warehouse and signed for. Over 1 month later I have not relieved my refund, and they are now claiming it never arrived despite proof of delivery. Horrible customer service officer was beyond rude and refused to do anything about it trying to end the customer service chat as soon as possible.”
“There was no option for me to input my discount code and i ended up paying the full price thinking it will allow me on the next stage, but i was wrong, and when i ended up paying the full price and they did not allow me to cancel my order and did not give me a solution after that, they were so unhelpful.”
“I am having drama with cancelling an order. The staff are unhelpful, have no idea what info is available on the website, and are not keeping me updated.
I was on missguided website, added a few products I liked that were on sale, went to the cart to see what the total came to with a discount code. I couldn't find where to put the code, so I kept clicking next. I know I was stupid, but I logged into paypal, thinking it would take me back to the website to confirm and there would be a discount code box, but no, the order went through.
The website says I can cancel my order, but staff at missguided are being very unhelpful.”
“Not only were the clothes very good quality but they were reasonably priced. They also offer very good student perks and kept me informed during all stages of my order. When I compare them to other retail brands, such as boohoo and new look they come out on top in all areas.”
“Not only were the clothes very good quality but they were reasonably priced. They also offer very good student perks and kept me informed during all stages of my order. When I compare them to other retail brands, such as boohoo and new look they come out on top in all areas.”
