Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.42

4.4 Rating 5,275 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,275 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 15th April 2025

120

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very bad quality.bumbers are getting yellow color quickly”

Helpful Report

“I am regular customer. Unfortunately I could not show my old film coating to the service staff as I had removed it when it showed air bubbles. Have asked the person to consider and do not charge me the full charge. The person was not only welcoming and I felt very bad and requested for atleast a discount instead of charging me in full. He showed no interest in this. This is really bad experience hence I am showing the same in the rating”

Helpful Report

“You taking advantage of your customers! I purchased your highest quality protection a year back and then had to change it few days only after buying it ! Then today I went to your branch in yas mall to make protection for another phone and I requested to change also the protection of my old phone bcoz it looks really bad ... but your team and kiosk manager said if I want the same quality (fusion model) that I want to put in my new phone into my old phone also I should pay an extra 160 aed ! How can this be possible and even your customer service didn't really help or do anything ! Same apply to the manager! This really the worst experience ever ...”

Helpful Report

“Very bad experience in salalah grand mall our shop...your staff not give respect..I am very opset..”

Helpful Report

We are so sorry to hear of your recent experience. For assistance please reach out to our customer service helpdesk directly via email at help@moutfitters.com they will be happy to assist you further.

“very bad quality product i am really disappointed from your product you will use very cheap quality i give u one star because your staf behaviour is very good and gently but your product is cheap”

Helpful Report

“Did two stickers recently. One for S22 Ultra. Sticker is coming off the sides . One for S21 ultra which was done yesterday March 20 and Sticker from the back is coming off. Your quality is getting worse and price is getting Higher .”

Helpful Report

“Extremely manipulated behaviour from manager Haider, their staff especially haider will tell you terms not matchingon paper. They terms of condition warranty and even general terms & condition not following at all. What they show is different on piece of paper what they sell you with words. So be aware with what they say and what they show you on the paper. Do confirm their terms and conditions before buying.”

Helpful Report

Hello Sabah, We are so sorry to hear that you are disappointed. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you. Again, we apologize for the inconvenience

“I gave my phone. Its cracked. They didn't notice that thing. They asked to come after 45 mins. Even after an hour also mobile is not ready. After 2 hours when i went to collect my mobile they are asking that mobile is cracked so we need a sign for that. Irresponsible people. If they asked initially i would sign sign it before. Wasting 2 hours time after that they asked.”

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“1st phone s21ultra I buy fusion screen protector, got problem, the screen protector not stick well 2nd phone s21ultra also same problem , the service very bad And this I just do only I feel like wasting my money to spend $69”

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“Ur staff are so rude .. it’s like we are asking them for a favor it’s not like we are paying to get the screen protector to be fixed!!!”

Helpful Report

“I paid for extra protective screen 190 aed for my s22 ultra but they have put the normal one instead which scratches easily”

Helpful Report

Please reach out to our customer service helpdesk directly via email at help@moutfitters.com for assistance. Thanks.

“there is one guy his attitude is not good”

Helpful Report

Hi Haris- We are sorry to jhear this. Please reach out to our customer service helpdesk directly via email at help@moutfitters.com for assistance. They will be able to assist you further.

“Product quality is very less . Peeled off twice back to back.”

Helpful Report

Please reach out to our customer service helpdesk directly via email at help@moutfitters.com for assistance

“اخبرني الموظف انه هناك خصم وبعد تركيب المنتج قال لي انه ليس هناك اي خصم واضطر لنزع المنتج”

Helpful Report

Please reach out to our customer service helpdesk directly via email at help@moutfitters.com they will be happy to assist you further.

“Quality is terrible for the money paid !! Avoid it at all cost !!”

Helpful Report

“I was not informed about the laminate which covers the sides of my watch….it doesn’t provide a 360 degree protection….if I had known about this before I would have gone for the front facing only option which would have saved me 4 OMR…So I demand a refund of the extra charged money.”

Helpful Report

Thank you for reaching out to us at Mobile Outfitters. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you. Again, we apologize for the inconvenience.

“Quality of work is bad and dirty after fixing mobile protection looks so dirty inside I told them at the time they said it will go but still it’s all there”

Helpful Report

“The claims for life time warrenty seems to be a lie. I was denied the replacement for my mobile due to not having an invoice with me because the link sent by mobile outfitters on my email don't seem to work. Their servers are down or wrong link has been sent. Even though the film was intact on my phone but i was simply refused by their team while traveling. We pay handsome amount to get a good facility and not to be embarrassed by your sales team. I would appreciate if I get a new copy asap on my email. Link sent on email: https://go.moutfitters.com/e3t/Btc/49+113/ccPsD04/VWdw568yQHhTW8sVSMb30WtTjVVm64t4x8G6hN1f4_YS3q3pBV1-WJV7CgLs1W5bbvlM4w05rYW18cdX86fH196VYD08R2RWDKTN3b4M4CRtbp1W5hr4b21sQDYxVS0csH40fZkGW4r5ZpX1BgMWGN5S5PrWkYSyPW2rf6BY1_Xyt7W8Yrpng1jLkVPW8T_k0x1zD7VwW4TrgNg72ZzqnW3wFTGT59ktwbW69fzHZ35qykRW8KGvhR2NcWMwW8L_fkb5Qy-bhN8rhmnPJBv3BW34ys2D7FTG38W8tRypT1dvz-kW8N_0VH40pmWGW4LVCQ36MLxkKMPF-BlzXTSbW37LRzF2n-TYCW8w9sbv9fdCbSW69JRRf60kFJSW749d501HrgDcW7P2w383HG93XW1l386w8TQR67W33H2c34B4pnhVd-0R72ywlsc34l01”

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“My screen was scratched in two plcaces by your staff and they denied it. Worst experience I’ve ever had!”

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“*staff have POOR communication to customer * they left their customer whenever new customer came without communicating with customer they’ve served. They just simply leave *staff are judge-mental on the physical aspect of the person and nationality too. *the service they did to my mobile is very POOR, what I know if they applied the protective cover they should clean as much as they can before applying the cover. The edges of my mobile is not properly clean when they applied the cover. I just want my MONEY BACK if I can. *VERY DISSATISFIED CUSTOMER. If you want to hear my sentiments call me in this number +971553970679. So I can better explain what happen & my experience in your shop. Teach your staff good manners & right conduct in dealing with the customer. 😟👎👎👎”

Helpful Report

Mobile Outfitters is rated 4.4 based on 5,275 reviews