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Mobile Outfitters Reviews

4.4 Rating 4,901 Reviews

86 %

of reviewers recommend Mobile Outfitters

Company Reviews

Product Reviews

4.4

Based on 4,901 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 9th September 2022

Mobile Outfitters 5 star review on 20th June 2022

Mohamed Machkouri

Mobile Outfitters 5 star review on 9th June 2022

Mobile Outfitters 5 star review on 4th June 2022

Mobile Outfitters 5 star review on 30th May 2022

Mobile Outfitters 5 star review on 24th May 2022

Mobile Outfitters 5 star review on 17th May 2022

117

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The technician was not competent; he took 3 hours to fix full protection”

“Simply pathetic customer service…. You make promises during purchase which you don’t intend to keep and then show fine print in the invoice in order to avoid providing a fair resolution to your customers. Horrible.”

“I recently got Fusion protection on my Samsung Galaxy S21 FE 5G. I opted for this product based on the sales person's advice. However, this new product of Mobile Outfitters is pathetic; they have priced it to the maximum but quality is too bad.... I have been using their standard protection on my other mobile phones since many years, which is a good product. However, this fusion protection is really bad....due to it's more thickness, dust accumulates on the edges and the bubbles are formed with slightest of impact...really bad product...avoid it”

“Cheap quality”

“As per your product it is supposed to be scratch resistent but it already has scracthes after day 1 and also on the sides its separating from the screen. The service from your staff was amazing but product not so much.”

“Because the lines every one can see it. I Think that price to mach about benefits In general, I am not satisfied with this work Should do something great about that price Thanks”

Mobile Outfitters 1 star review on 6th April 2022

“Very bad quality.bumbers are getting yellow color quickly”

“I am regular customer. Unfortunately I could not show my old film coating to the service staff as I had removed it when it showed air bubbles. Have asked the person to consider and do not charge me the full charge. The person was not only welcoming and I felt very bad and requested for atleast a discount instead of charging me in full. He showed no interest in this. This is really bad experience hence I am showing the same in the rating”

“You taking advantage of your customers! I purchased your highest quality protection a year back and then had to change it few days only after buying it ! Then today I went to your branch in yas mall to make protection for another phone and I requested to change also the protection of my old phone bcoz it looks really bad ... but your team and kiosk manager said if I want the same quality (fusion model) that I want to put in my new phone into my old phone also I should pay an extra 160 aed ! How can this be possible and even your customer service didn't really help or do anything ! Same apply to the manager! This really the worst experience ever ...”

“Very bad experience in salalah grand mall our shop...your staff not give respect..I am very opset..”

We are so sorry to hear of your recent experience. For assistance please reach out to our customer service helpdesk directly via email at help@moutfitters.com they will be happy to assist you further.

“very bad quality product i am really disappointed from your product you will use very cheap quality i give u one star because your staf behaviour is very good and gently but your product is cheap”

“Did two stickers recently. One for S22 Ultra. Sticker is coming off the sides . One for S21 ultra which was done yesterday March 20 and Sticker from the back is coming off. Your quality is getting worse and price is getting Higher .”

“Extremely manipulated behaviour from manager Haider, their staff especially haider will tell you terms not matchingon paper. They terms of condition warranty and even general terms & condition not following at all. What they show is different on piece of paper what they sell you with words. So be aware with what they say and what they show you on the paper. Do confirm their terms and conditions before buying.”

Hello Sabah, We are so sorry to hear that you are disappointed. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you. Again, we apologize for the inconvenience

“I gave my phone. Its cracked. They didn't notice that thing. They asked to come after 45 mins. Even after an hour also mobile is not ready. After 2 hours when i went to collect my mobile they are asking that mobile is cracked so we need a sign for that. Irresponsible people. If they asked initially i would sign sign it before. Wasting 2 hours time after that they asked.”

“1st phone s21ultra I buy fusion screen protector, got problem, the screen protector not stick well 2nd phone s21ultra also same problem , the service very bad And this I just do only I feel like wasting my money to spend $69”

“Ur staff are so rude .. it’s like we are asking them for a favor it’s not like we are paying to get the screen protector to be fixed!!!”

“I paid for extra protective screen 190 aed for my s22 ultra but they have put the normal one instead which scratches easily”

Please reach out to our customer service helpdesk directly via email at help@moutfitters.com for assistance. Thanks.

“there is one guy his attitude is not good”

Hi Haris- We are sorry to jhear this. Please reach out to our customer service helpdesk directly via email at help@moutfitters.com for assistance. They will be able to assist you further.

“Product quality is very less . Peeled off twice back to back.”

Please reach out to our customer service helpdesk directly via email at help@moutfitters.com for assistance

“اخبرني الموظف انه هناك خصم وبعد تركيب المنتج قال لي انه ليس هناك اي خصم واضطر لنزع المنتج”

Please reach out to our customer service helpdesk directly via email at help@moutfitters.com they will be happy to assist you further.

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Mobile Outfitters is rated 4.4 based on 4,901 reviews