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Mobile Outfitters Reviews

4.4 Rating 4,919 Reviews

86 %

of reviewers recommend Mobile Outfitters

Company Reviews

Product Reviews

4.4

Based on 4,919 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 9th September 2022

Mobile Outfitters 5 star review on 20th June 2022

Mohamed Machkouri

Mobile Outfitters 5 star review on 9th June 2022

Mobile Outfitters 5 star review on 4th June 2022

Mobile Outfitters 5 star review on 30th May 2022

Mobile Outfitters 5 star review on 24th May 2022

Mobile Outfitters 5 star review on 17th May 2022

117

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I paid for extra protective screen 190 aed for my s22 ultra but they have put the normal one instead which scratches easily”

Please reach out to our customer service helpdesk directly via email at help@moutfitters.com for assistance. Thanks.

“there is one guy his attitude is not good”

Hi Haris- We are sorry to jhear this. Please reach out to our customer service helpdesk directly via email at help@moutfitters.com for assistance. They will be able to assist you further.

“Product quality is very less . Peeled off twice back to back.”

Please reach out to our customer service helpdesk directly via email at help@moutfitters.com for assistance

“اخبرني الموظف انه هناك خصم وبعد تركيب المنتج قال لي انه ليس هناك اي خصم واضطر لنزع المنتج”

Please reach out to our customer service helpdesk directly via email at help@moutfitters.com they will be happy to assist you further.

“Quality is terrible for the money paid !! Avoid it at all cost !!”

“I was not informed about the laminate which covers the sides of my watch….it doesn’t provide a 360 degree protection….if I had known about this before I would have gone for the front facing only option which would have saved me 4 OMR…So I demand a refund of the extra charged money.”

Thank you for reaching out to us at Mobile Outfitters. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you. Again, we apologize for the inconvenience.

“Quality of work is bad and dirty after fixing mobile protection looks so dirty inside I told them at the time they said it will go but still it’s all there”

“The claims for life time warrenty seems to be a lie. I was denied the replacement for my mobile due to not having an invoice with me because the link sent by mobile outfitters on my email don't seem to work. Their servers are down or wrong link has been sent. Even though the film was intact on my phone but i was simply refused by their team while traveling. We pay handsome amount to get a good facility and not to be embarrassed by your sales team. I would appreciate if I get a new copy asap on my email. Link sent on email: https://go.moutfitters.com/e3t/Btc/49+113/ccPsD04/VWdw568yQHhTW8sVSMb30WtTjVVm64t4x8G6hN1f4_YS3q3pBV1-WJV7CgLs1W5bbvlM4w05rYW18cdX86fH196VYD08R2RWDKTN3b4M4CRtbp1W5hr4b21sQDYxVS0csH40fZkGW4r5ZpX1BgMWGN5S5PrWkYSyPW2rf6BY1_Xyt7W8Yrpng1jLkVPW8T_k0x1zD7VwW4TrgNg72ZzqnW3wFTGT59ktwbW69fzHZ35qykRW8KGvhR2NcWMwW8L_fkb5Qy-bhN8rhmnPJBv3BW34ys2D7FTG38W8tRypT1dvz-kW8N_0VH40pmWGW4LVCQ36MLxkKMPF-BlzXTSbW37LRzF2n-TYCW8w9sbv9fdCbSW69JRRf60kFJSW749d501HrgDcW7P2w383HG93XW1l386w8TQR67W33H2c34B4pnhVd-0R72ywlsc34l01”

“My screen was scratched in two plcaces by your staff and they denied it. Worst experience I’ve ever had!”

“*staff have POOR communication to customer * they left their customer whenever new customer came without communicating with customer they’ve served. They just simply leave *staff are judge-mental on the physical aspect of the person and nationality too. *the service they did to my mobile is very POOR, what I know if they applied the protective cover they should clean as much as they can before applying the cover. The edges of my mobile is not properly clean when they applied the cover. I just want my MONEY BACK if I can. *VERY DISSATISFIED CUSTOMER. If you want to hear my sentiments call me in this number +971553970679. So I can better explain what happen & my experience in your shop. Teach your staff good manners & right conduct in dealing with the customer. 😟👎👎👎”

“I purchased screen protector but they messed up the screen protector 2 times. I was informed to wait 24 hours and the issue would magically go away but after complaining for a refund they changed the screen protector and it was fine afterwards. Customer service is not good actually. I would not recommend your products or services to anyone and I won't be purchasing again the future. Not good at all”

“I'm asking for full protection for my samsung S21FE. Unfortunately only front cover is available and the back one is not yet in the system. Really. How come you claimed you can do for all types of phones since it's not true at all. I've been scammed with your advertisement. I ask the staff, if it's available in the future can i get the same special price, he said NO, I have to pay more again. Really 2 disappointed with the statement.”

“Very bad quality”

“Refused to change type of screen protector (from matte to glossy), a new shock as they have always had no issue changing it, asking for full price the change.”

Hi Qaiset, Thank you for reaching to us here at Mobile Outfitters USA. We are sorry about your recent experience. We would like to further assist you, but we will need specific details like the country you are located in, phone number, receipt, order number, etc. Because we need this confidential information and want to respect your privacy, please email our helpdesk directly at help@moutfitters.com so that we can assist you! We look forward to hearing from you soon.

“Very bad quality and need to be changed every month. Not recommended at all”

“Not at all happy with the service.. I had to change my front guard 6 times in 2 months and still it's not fixed properly... for the first time very disappointed. Still it is not addressed”

“Waste money, all my friends said my new phone look like old phone even im purchased most expensive protectors. Made by last Sat, but today just less than 3rd day, my front & back + camera protector all got issue. When today i go replace it but staff told me this my last time replace for free. This is not my issue, either is your staff or machine skill bad or the material is bad. Not worth for spending so much for the protection but your phone look so ugly (with buble, finger print). My 1st & last purchase and would not recommend my friends to make it.”

“Quality not good in one day dots comes and your sales girl said it’s scratch less how it come?”

“bubbles appear on second day and surface easily scratch by fingernails even with light touch”

“Not good quality. They are not professional”

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Mobile Outfitters is rated 4.4 based on 4,919 reviews