Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.42

4.4 Rating 5,276 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,276 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 15th April 2025

120

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got a bubble on the same day on the edges, secondly the back side cover also spoiled on the third day due to poor fixing. Not happy with the service.”

Helpful Report

Hi Altaf, We are so sorry to hear that you're not happy with your products or the service you received. Please email us at help@moutfitters.com so that we can make it up to you. We look forward to hearing from you!

“Hi the protection does not cover 360 degrees of the my phone samsung s21 and the edges of protection film hurts your hand while holding the phone”

Helpful Report

Hi Nasir, We are so sorry to hear that you're not happy with your products, and we would like to make it up to you. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you!

“Very very bad materials Deteriorated after one week”

Helpful Report

Hello Ahmed, We are so sorry to hear that we have disappointed you. We pride ourselves on great products and customer service, and would like to make it up to you. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you. Again, we apologize for the inconvenience.

“The speaker didn’t work after the the work done”

Helpful Report

Hello. We are sorry to hear of your recent experience. Please email us directly at help@moutfitters.com so that we can further assist you. We look forward to hearing from you.

“Dear Recently i applied covers for my phone which is very bad quality and leave finger print and get dirt easily Which make my mobile not shine and looks like old Kindly need your support to solve this issue Thanks”

Helpful Report

Hello Haitham, Thank you for taking the time to provide us with your feedback. Please email our Customer Service Helpdesk directly via email at help@moutfitters.com Our Team will be happy to assist you further.

“Very Very Poor Installation, My Note 10 Plus Curved screen is not fully covered , The curved area left out and only flat screen area is covered. Also the quality of screen protector is poor, become very dirt with nominal use. unfortunately there is no choice to refund once we purchased.”

Helpful Report

Hello Siju, Thank you for reaching out to us at Mobile Outfitters USA. We are sorry to hear that you are disappointed. We would be happy to assist you. Please reach out to our customer helpdesk directly via email at help@moutfitters.com our staff is happy to help. Look forward to hearing from you soon.

“I have recently get my mobile screen covered with Matt cover but the sides are not properly stuck. Now the dust is settled on the sides and I am not at all satisfied with the service and product.”

Helpful Report

Hello. Please reach out to our helpdesk directly via email at help@moutfitters.com for assistance. We are looking forward to hearing from you soon.

“They didn't put the screen protector properly.”

Helpful Report

Hello. Our sincerest apologies. Please reach out directly to our helpdesk via email at help@moutfitters.com We are happy to assist you further.

“In reality your products not a 360 degree protection, please find the attached picture. Please don’t lie to Apple community 🙏🏼”

Helpful Report

Hello Jothiraja, We are very sorry you were not happy with your Mobile Outfitters Products. For further assistance please reach out to our helpdesk directly via email at help@moutfitters.com We are happy to assist you further.

“Very expensive and not recommended in Egypt”

Helpful Report

Thank you for sharing your feedback with us. We are sorry to hear that you are not pleased with your Mobile Outfitters products. Please email us at help@moutfitters.com so that we can assist you further.

“These covers are very expensive but I’ve found they have reasonable protection. I have spent hundreds on multiple screen protectors at this store in the past but unfortunately now staff have changed. Arrived at the counter and waited while the attendant finished scrolling through her Instagram. Had my screen replaced and within minutes of picking up the phone it crashed. Might have been a coincidence. Fortunately Apple replaced the phone but when I returned to get the screen protector fitted on my new phone I was told that I would need to pay full price because I didn’t have the old one. Still had receipts. Went back to Apple to try to retrieve the old cover and they gave me a free screen protector instead. Annoying they couldn’t give any leeway. Wouldn’t have been hard to look after a returning customer. Once again customer service is lost and I wont shop there again.”

Helpful Report

Hello Thank you for reaching out to us. I am so sorry about your experience. We would like to further assist you, but we will need specific details like name, receipt, order number, location address etc. Because we will need this confidential information and want to respect your privacy, please email us directly at help@moutfitters.com so that we can continue to help you!

“Very bad service from Ajman City center. They damage my phone display while removing the screen cover”

Helpful Report

“Very bad service from Ajman City center. They damage my phone display while removing the screen cover”

Helpful Report

“Not satisfied with outfit of the mobile. Not good pasted, today at this moment 24 hours completed and it started pilling off from the edge corner of Galaxy S21 Ultra. This was my 10 service from your brand but last two services was not satisfactory. Bad quality of sheet is the root cause I think.”

Helpful Report

Hello Vinay, Thank you for your review. We appreciate your feedback and we are sorry to see you were disappointed in your purchase. Customer satisfaction is important to us please reach out to us directly at help@moutfitters.com we would like to assist you further. We look forward to receiving your email at help@moutfitters.com Thanks.

“Pathetic service, Charging every time. Whether they have fitted properly or not we have to give them money”

Helpful Report

“The camera protector fall down immediately and it’s not good”

Helpful Report

“Mobile Outfitters in Germany are terrible. And in USA too...they should sent me a replacement and never did..”

Helpful Report

“Very bad quality”

Helpful Report

Hello Qasim, Thank you for your Review. Our helpdesk has reached out to you and will assist you further.

“The staff member was very rude and put on the protector wrong 3 times”

Helpful Report

We are happy to assist. Contact our customer helpdesk directly via email at help@moutfitters.com

“I'm super upset and annoyed with the service. The front side of my phone came out during lockdown and I threw it and now when I go back for the cover they say they need the material. Who would keep the material during lockdown. Plus they can check in the database that I have done and paid for both sides however they refuse to put the front side on now. Why to have your database then if you can see the details but still don't want to give service to customers. Most annoying system I have ever seen.”

Helpful Report

Hi Musadiq, We are so sorry to hear that we have disappointed you. We pride ourselves on great products and customer service, and would like to make it up to you. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you. Again, we apologize for the inconvenience.

Mobile Outfitters is rated 4.4 based on 5,276 reviews