MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,104 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 5th April 2026

Braxton Willis

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Michael was very helpful in restoring my access to trips being logged by the Drivewise app. He stayed connected to my phone throughout a test drive to insure the app was logging the trip and that I could view the trip as it was logged.”

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Posted 2 years ago

“She was very helpful and patient and completed the inquiry.”

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Posted 2 years ago

“I am and was VERY pleased with the service I received from MobileHelp. I am wearing the alert 'necklas' around my neck as I write this and am feeling much more confident now that I know that I can get immediate care by just pushing a button! Recommend this to the highest degree, I am 82, a recent widow, and living alone. Just knowing that I could get immediate assistance is a huge relief.”

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Posted 2 years ago

“Joining is very easy and well done, with quick and good follow up.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Mobile help is great!! Necklace pendant fall detector works. They dispatched EMS and fixed whole issue. Huge peace of mind for my mother and family. Thankful for mobile help!!”

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Posted 2 years ago

“I have had the 'Mobile Help' security-system for several years and have been very satisfied with their service. I know 'help' is just a 'push-of-a-button-away.' I have also purchased one of their systems for my 58 years-of-age Son who has 'Parkinson's- Neurological- Disorder' and he feels very 'free-from-worry,' especially concerning 'falls' with their new 'Fall- Notification- System.'”

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Posted 2 years ago

“The sign-up and follow-up with this company it exceptional. I highly recommend their product and services.”

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Posted 2 years ago

“There is somebody, somewhere making sure I am ok!”

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Posted 2 years ago

“My technician was excellent. He answered by question.”

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Posted 2 years ago

“You were extremely helpful although we were unable to make a connection, I may be back for in home coverage. Thank you so much.”

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Posted 2 years ago

“new,so far its fine”

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Posted 2 years ago

“mobile help was so refreshing and had everything that i wanted...unfortunately my existing provider would not let me out of my contract so i will be signing up again with mobile help next summer. mobile help was so prompt in refunding me my whole year costs.”

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Posted 2 years ago

“Excellent customer service from Donna. She explained how it works, and it seems simple and easy for me.”

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Posted 2 years ago

“Very informative and helpful!”

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Posted 2 years ago

“I'm very happy with your company because I was treated very well with repeating something if I didn't understand something. Also the cost is acceptable to my budget. Return calls with a problem was resolved ar once.”

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Posted 2 years ago

“So far we are pleased with the product. The only thing I would like the medi alert button to have is volume control. My Mom is hard of hearing & cannot hear the operator when she is on.”

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Posted 2 years ago

“Everything seems good.”

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Posted 2 years ago

“Equipment was very good but my home has a metal roof and no signal enters my home. The alternative was not acceptable because I would have to wear two devices. Not my style...The service was knowledable and I'd say excellent from sales to support all excellent.”

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Posted 2 years ago

“I'm glad to have fall detection, as I've been fainting and falling.”

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Posted 2 years ago

MobileHelp is rated 4.6 based on 4,104 reviews