MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,104 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 5th April 2026

Braxton Willis

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was immediately impressed by the no-pressure quote I was provided by MobileHelp as compared to other companies which provide similar services. The information and explanations were clear and I was not rushed into making any decisions. The device arrived promptly and the customer support given during our initial set-up was outstanding. The agent was very patient, kind, and understanding as we walked my mother through the process of setting up her device even though she is not very skilled with technology. The device is easy to use and professional customer support is readily available. We are particularly impressed with the built-in microphone/speaker on the pendant, as well as the GPS tracking ability. We are very happy with our decision to use MobileHelp and would highly recommend them.”

Helpful Report

Posted 2 years ago

“Very pleased and have peace of mind living alone.”

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Posted 2 years ago

“Excellent device with fast reliable service. Purchased for my mom who is alone and travels outside the house. Highly recommend for anyone who has loved ones living alone with an active lifestyle.”

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Posted 2 years ago

“I've only had the system for a short while, but so far, so good. Customer service is quick and responsive and I was happy to hear that the "fall" device adjusts after a time to my movements...in the beginning, it was triggering a call each time it as even slightly bumped. I feel confident that the MOBILE unit will help me to be more independent and I feel safer at home as well already. I live alone and the system gives me great comfort...I feel secure and safe.”

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Posted 2 years ago

“Mobile help is an awesome company. Since joining and receiving the product and setting it up was so easy !!! Gives all the family members a piece of mind knowing there is immediate help if needed!!! I would recommend this company to anyone thinking about purchasing a safety device for their loved ones or even themselves!!! Great product!!! I give this a definite 5 star rating!!!!”

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Posted 2 years ago

“You are there for me even when I hit the call button accidently Thank you”

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Posted 2 years ago

“When I had an unexpected fall and injury, I knew I needed a monitoring system. I tried to get a system with my home alarm company with no success. My sister had MobileHelp and when I called them, their service was excellent. Within minutes of getting off the telephone, I had confirmation by email of everything we had discussed and in two days, I had received the mobile equipment I needed to restore my sense of security in my home.”

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Posted 2 years ago

“Very professional company, extremely knowledgeable and helpful service. We needed a monitor for piece of mind for an employee working alone during second shift. Rather than hiring another employee that was not necessary at the time, we opted for the mobile help system. It saved us money and gave us relief knowing help is a button push away.”

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Posted 2 years ago

“very good ; it is doing very welll”

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Posted 2 years ago

“Easy to use and worth the cost. Experienced professionalism a every level from the day it was ordered and up to the day of getting it online. I also like the fact the system is small, not cumbersome, and easy to manage.”

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Posted 2 years ago

“Very easy to work with. They answered all my questions and helped me set up when I called them. I also had to change the passcode on the lockbox and were gracious when I called to let them know to change it on their end. Patient when my mom accidentally hit the button many times when she first started wearing the pendant. She is 94 and had no problems following their instructions to cancel call.”

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Posted 2 years ago

“Competitive prices, excellent customer reviews, fantastic customer service are just some of the reasons I chose Medical Health, and I have not been disappointed. Medical Health offers an outstanding product with competitive pricing. I recommend them highly.”

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Posted 2 years ago

“Just got it and the peace of mind it provides is well worth the expense”

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Posted 2 years ago

“Excellent service, good people and commitment to top support.”

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Posted 2 years ago

“So far I haven't needed to use it, but I find it comforting to know that it's out there! The people who staff the phones are extremely kind and polite. That in itself is worth a lot to me.”

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Posted 2 years ago

“I am no longer scare or lonely behind close doors,my Mobile Help,will pick me up when I can not do so myself.”

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Posted 2 years ago

“My dog keeps stepping on the button, he sets it off, so I have to stop the call. I bet the people answering my call think I’m crazy.”

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Posted 2 years ago

“MobileHelp made my family feel safe, cared for and made us feel like our wants needs and opinions mattered. Every person we talked to was professional and very knowledgeable, and at no point did I feel like they were trying to upsell me and get me to buy more.”

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Posted 2 years ago

“Excellent company by far. Great Customer Service!”

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Posted 2 years ago

“Very helpful to our family far away”

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Posted 2 years ago

MobileHelp is rated 4.6 based on 4,104 reviews