MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,104 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 5th April 2026

Braxton Willis

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The number to call to set up my medical alert expired before I received the device. When I called 877-827-6207. they were friendly and helpful. No problems to date.”

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Posted 2 years ago

“Having this service has taken away much anxiety about emergencies. Had given me a sense security. Tech support has been GREAT!”

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Posted 2 years ago

“This is the most useful product a person can get for their loved ones. We have had for almost a month now and it has helped in so many ways. Especially the auto fall detect because my husband has trouble walking. Having this has rebuilt his confidence in himself.”

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Posted 2 years ago

“I found the instructions very easy to follow for installation of the MobileHelp and it made it possible to use the MobilHelp very quickly.”

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Posted 2 years ago

“Very prompt service. My 93 year old dad fell and I called Mobile Help and they promptly arrived with medical personnel.”

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Posted 2 years ago

“Wearing the mobile help makes me feel safer because I walk with a walker.”

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Posted 2 years ago

“The phone staff (Paula) who helped us, was extremely knowledgeable and helpful. I would recommend Mobile Help to everyone needing this service.”

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Posted 2 years ago

“Great product”

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Posted 2 years ago

“So far am happy with my experience with Mobile Help. Not easy getting used to being wired, ha ha, but guess it's for my own good. Mobile Help has provided both day and night help, along with shower coverage. My family is resting easier and thanks to Mobile Help I feel safer. Oh the beauty of getting old.”

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Posted 2 years ago

“I purchased a mini GPS. I feel safe wherever I go. With it's built-in speaker, I can respond easily in the event of a false alarm. I love it!!!”

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Posted 2 years ago

“I love the ease of wearing the pendant- wish it were "prettier"- thankfully have not needed to use it. I do feel more at ease for my safety as I have it- Your set up person was super and very patient-”

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Posted 2 years ago

“the doctor attending me was awesome! Kudos for the service”

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Posted 2 years ago

“I have been in contact with two or three representatives of MobileHelp and I have found each to be vey professional, courteous, and helpful. Each of them were very patient when and detailed when answering any and all questions.”

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Posted 2 years ago

“I feel much safer and more secure walking outside”

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Posted 2 years ago

“I'm glad I found MobileHelp, my mother was starting to fall and with me out of town I was very concerned. So I contacted MobileHelp and they educated me on their products. I'm very pleased with what they offered. I'm very relieved now that my mom is protected.”

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Posted 2 years ago

“I have limited abilities leaving me strande ; thank goodness for automated systems and person to person customer service over the telephone”

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Posted 2 years ago

“I couldn't be more pleased with the assistance I was given when I called Mobile Help. They were so polite and knowledgeable about their products. I was very impressed and would gladly recommend the them.”

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Posted 2 years ago

“We have just gotten Mobile Help. It has given me great peace of mind, knowing that my husband can get help whenever I am away from home. He has fallen several times in the last year and the services of MobileHelp are invaluable. It will also allow me to travel knowing he is able to get help quickly when/if necessary. The cost is so much less than other providers of this type of service yet we get the same value. Can't recommend it strongly enough.”

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Posted 2 years ago

“I have recently added a mobile help device to my life. I am alone and to fall or suffer a medical emergency, I have no one to look to for help. Having my mobile help device gives me so much peace of mind. I can live my life and do anything I want, ANYWHERE I want and the device keeps me connected to immediate help should I ever need it. You simply cannot put a dollar amount on peace of mind. Thank You Mobile Alert!”

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Posted 2 years ago

“Everyone was very helpful and did all they could to make this experience for my om a good one. Unfortunately her home is in a dead spot for connecting service. It was very disappointing for us buy I had nothing to do with the product or service”

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Posted 2 years ago

MobileHelp is rated 4.6 based on 4,104 reviews