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MobileHelp Reviews

4.6 Rating 4,080 Reviews

89 %

of reviewers recommend MobileHelp

Company Reviews

Product Reviews

4.6

Based on 4,080 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far everything has been good. When I needed help or had questions, Customer Support has been helpful.”

Posted 11 months ago

“Purchased for elderly parent. Customer service has been stellar. Price was great and product arrived quickly and exactly as described!! Love the text messages reminding us item needs charging and elderly parent gets immediate notifications re same. Such a sense of security for the entire family! Highly recommend!!”

Posted 11 months ago

“Recieved quickly everything in perfict condition”

Posted 11 months ago

“The help I received before signing up was very clear. Very much appreciated. Once material was received, set up was no problem, and testing went smoothly.”

Posted 1 year ago

“Have not got my alert set up yet. The lady I spoke with when I purchased the MobileHe!p was very nice and especially helpful. She explained and answered all my questions.”

Posted 1 year ago

“Mom had a fall and you got help here very fast. Dr. said she would not be here with out your great service and support. Best money I have spent this year.”

Posted 1 year ago

“The peace of mind is worth every penny to make sure my husband is safe while I run errands. So happy to have MobileHelp!”

Posted 1 year ago

“They are there when needed!!! I can’t believe how on top they are even for a minor misstep. If ever the need should arise will use them again and pass their info on to friends and loved ones.”

Posted 1 year ago

“I like my mobile help system but feel the mobile device needs to be able to be charged for several days. The battery runs down far too soon on that. Fran Darragh”

Posted 1 year ago

“Shipment was super fast. Not hard to setup”

Posted 1 year ago

“the person that helped me was very good.”

Posted 1 year ago

“I've only had my device, for a month I have accidentally set it off 3 times and the response has been rapid instructions were given on how to cancel it '”

Posted 1 year ago

“All is as expected”

Posted 1 year ago

“Highly recommended service. Great staff.”

Posted 1 year ago

“So grateful for the peace of mind it allows my family to have.”

Posted 1 year ago

“MovileHelp was very helpful when I was looking for a support system for my Dad. They have been very kind when he accidentally hit the call button. They were extremely helpful and patient while we were in the process of setting the system up. It is very easy even for those who are not technologically equipped. Thank you MobileHelp for being there for our family. It gives me comfort knowing you are there when I cannot be at home with my Dad.”

Posted 1 year ago

“I am so happy I subscribed to Mobile Help. I've only had it a couple of weeks but already they have contacted me about a fall being detected. They were so caring to make sure I'm ok. My daughter says she worries less about me since I have Mobile Help GPS.”

Posted 1 year ago

“My questions were answered in an acceptable way.”

Posted 1 year ago

“The assistance team (2) arrived very rapidly in response to my alarm. They were courteous and helpful. Fortunately, I didn't need assistance in that I had pushed the alarm button by error.”

Posted 1 year ago

“I am relatively new to this service. The equipment is very sensitive and responds quickly. I am very happy with this product. Thank you for being there for me”

Posted 1 year ago

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MobileHelp is rated 4.6 based on 4,080 reviews