MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,104 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 5th April 2026

Braxton Willis

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am a new user - have had it for about 2 months. I am pretty satisfied with it so far. I have the all in one pendant which is nice and small. You can speak into it. Has fall detection which can be canceled if it's in error. Charges very quickly and lets you know when the charge is running low.”

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Posted 2 years ago

“Very good so far”

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Posted 2 years ago

“Great Service!!!!”

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Posted 3 years ago

“Quick response”

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Posted 3 years ago

“This is an amazing product. I bought it for my 90 YO mother and she loves the necklace and only takes it off for charging”

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Posted 3 years ago

“We have had Life Alert, MobileHelp, for 4 weeks and are happy that we chose this system. So far, knock on wood we haven't had an emergency, but I know they will answer if I push the button. Several times MobileHelp has called us to see if we have called them, but I tell them "No Emergency". They politely tell me they are glad of no emergency, so I am confident they will respond when I actually need the help.”

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Posted 3 years ago

“My mom was very reluctant to get any equipment that she had to put on her neck for she can no longer reach above her head. However, she has figured out that she can spin the connector to the front and is able, still with difficulty for her hands shake and her eyesight is failing, but she will finally get the lanyard fastened. I would suggest a magnetic clasp that connects more easily as the two ends start to come together.”

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Posted 3 years ago

“I am pleased to say that this device and alert system for monitoring falls is excellent. I'm also pleased that the monitoring lets you know when you need to charge your battery.”

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Posted 3 years ago

“The original guy I talked to on the phone was very helpful and nice”

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Posted 3 years ago

“Works as described. Very happy with the service and the support from MobileHelp. People that have other systems are impressed with how well it works for this user.”

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Posted 3 years ago

“My daughters are very Happy that I have my device, as they all live out of state. I am so relieved to be wearing it in case of an emergency”

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Posted 3 years ago

“I feel so safe wearing my mobile help!”

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Posted 3 years ago

“Got this for my 90 yr old dad after my mom passed away who still lives alone completely independent. Gave us (and him) peace of mind now that he lives alone. Had to use it a couple of times, the respose from the emergency responders was always fabulous”

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Posted 3 years ago

“People we have dealt with have been very helpful.”

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Posted 3 years ago

“I'm getting used to my alert. One thing I wish it was thinner. Kind of hard to wear under clothing.”

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Posted 3 years ago

“Great product and customer service”

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Posted 3 years ago

“I am very please with Mobilehelp about their customer service, technical support and their products, specially the micro all in one. I will recommend the company.”

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Posted 3 years ago

“Works great and customer service was very helpful walking me through the setup.”

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Posted 3 years ago

“I had a problem soon after I got and technical support was very good.”

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Posted 3 years ago

“Great customer service! Everyone has been very helpful and friendly”

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Posted 3 years ago

MobileHelp is rated 4.6 based on 4,104 reviews