MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,093 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My daughters are very Happy that I have my device, as they all live out of state. I am so relieved to be wearing it in case of an emergency”

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Posted 2 years ago

“I feel so safe wearing my mobile help!”

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Posted 2 years ago

“Got this for my 90 yr old dad after my mom passed away who still lives alone completely independent. Gave us (and him) peace of mind now that he lives alone. Had to use it a couple of times, the respose from the emergency responders was always fabulous”

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Posted 2 years ago

“People we have dealt with have been very helpful.”

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Posted 2 years ago

“I'm getting used to my alert. One thing I wish it was thinner. Kind of hard to wear under clothing.”

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Posted 2 years ago

“Great product and customer service”

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Posted 2 years ago

“I am very please with Mobilehelp about their customer service, technical support and their products, specially the micro all in one. I will recommend the company.”

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Posted 2 years ago

“Works great and customer service was very helpful walking me through the setup.”

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Posted 2 years ago

“I had a problem soon after I got and technical support was very good.”

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Posted 2 years ago

“Great customer service! Everyone has been very helpful and friendly”

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Posted 2 years ago

“He was kind and courteous.”

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Posted 2 years ago

“I wanted something here when I was alone. It wasn't testing right and so i wasn't really using it and i procrastinate with calling for help to fix things. When I finally called, Mike helped me get it started and working.”

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Posted 2 years ago

“when my father fell down in the backyard mobilehelp was their the emts arived within minutes he got the help he needed thank you mobiel help.”

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Posted 2 years ago

“Everything went very smoothly from ordering to activating the devices. Outstanding customer service department. Very professional and explained everything clearly. Highly recommend this company .”

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Posted 2 years ago

“We have not had to use the emergency services "thank God " but our dealings with MobileHelp like customer services have been great”

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Posted 2 years ago

“The support team is amazing. Great communication and customer service. I love that my dad can go places and meet friends and he has the security that the MobileHelp pendent provides.”

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Posted 2 years ago

“I am very happy with mine and if anything happens they are right with you”

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Posted 2 years ago

“Works very well also got fall protection but my father kept setting if off and he is hard hearing so he could not hear it to tell them it was a false alarm so I dropped the fall protection but they were right on it when it went off. Very satisfied!!”

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Posted 2 years ago

“Thanks for being so gracious it's a great co Just dosen,t work with my metal roof but thanks.”

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Posted 2 years ago

“I had the mobile alert around my neck. I forgot about it and when I took my blouse off it fell on the floor. Immediately help came on the line but I told her I was fine. So when it fell It detected a fall. Very good job.”

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Posted 2 years ago

MobileHelp is rated 4.6 based on 4,093 reviews