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MobileHelp Reviews

4.6 Rating 4,080 Reviews

89 %

of reviewers recommend MobileHelp

Company Reviews

Product Reviews

4.6

Based on 4,080 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the sale to setting up contacts, etc. I have had a pleasant experience with everyone I spoke with. Glad to know customer service is still important with Mobile help.”

Posted 1 year ago

“Thank you Mobile Help I feel so much better knowing my Mom can get help when she needs it she will never again lay on the floor for 3 hrs and not be able to get to the phone after she fell and broke her hip”

Posted 1 year ago

“MobileHelp emoyees are the best. They are so patient with me when I have so many guestion's. I did cancel the Fall alert, and they were great about it. I have the bracelet, and it gives me peace of mind to know they are there for me.”

Posted 1 year ago

“Peace of mind”

Posted 1 year ago

“Outstanding and professionals”

Posted 1 year ago

“In the past -I broke my back twice then more recently —refractured L5 —so am a fall risk !! With my Alert around my neck -I know if I do fall !!—I can & will have help very quickly !! —& that provides me with a tremendous sense of comfort—Thank You Mobile Help!!”

Posted 1 year ago

“Mobile health has given me a sense of calm, peace and security both indoors and out. It has taken me a long time to make the decision that I should have made a long time ago. I'm glad that I did and I am glad that it is Mobile Health. They are prompt, helpful and courteous”

Posted 1 year ago

“I haven't had to use it at this moment, but hit the alert button by accident or it had fallen, I was cleaning yard and the weedwacker strap accidentally hit the button.”

Posted 1 year ago

“Just getting started with this helping my mom. My mom says she feels a lot safer.”

Posted 1 year ago

“So far I am very happy with all the devices I received. The one that goes around the neck is sensitive for sure”

Posted 1 year ago

“Fall detection system seems well thought out. Provides security & peace of mind at reasonable cost. Great customer service w set up. Highly recommend”

Posted 1 year ago

“Namaste...We are TOTALLY satisfied with MobileHelp Products, Plan, People and Price. Our only negative comment would be the 'automatic fall protection' is annoyingly over sensitive and prone to false alerts. We accept that fact by telling ourself it is better for that feature to be overly sensitive than not sensitive. Love, Russ & Dee”

Posted 1 year ago

“I used Mobile Help for my husband. It is an excellent company and I referred a couple of friends to the company for their spouses. They provide great support and when my husband went out I felt comfortable with his using the GPS and the necklace. I live alone so I am using just the necklace and bracelet when I am home in case of a fall. Marcia S”

Posted 1 year ago

“I fell in my bath room and was unable to position myself to arise,. I did not feel any injury. I actvatrd my MobllevHelp alert and within 10 minutes the EMT arrived and assisted me in getting up and thourghly checked me for any injury and gave me the option of going to the hospital- which I declined. I am most grateful of their response. Jim Henderson”

Posted 1 year ago

“I have canceled the order because my health insurance covers it for me.”

Posted 1 year ago

“Thank you Mobil help for this system that I have .I recommend for people to use this system cause it can safe your life I love my mobile Alert system”

Posted 1 year ago

“Mobile help give me a piece of mine if I need them I know there there I've had mobile help for my wife there great”

Posted 1 year ago

“Iam glad I have it so when iam outside I'll knowing have it just in case I need it”

Posted 1 year ago

“During the months I have been covered by Mobile Help, I have not had an accident or fall. However, many times, I have pressed the button in some way or another, and the call immediately came back to me to press the button to turn off the emergency call or stay on the line for an emergency. Satisfied.”

Posted 1 year ago

“We purchased this for a 98 year old friend who lives alone. She has accidentally set it off a couple times and mobile help was responding right away asking if she needed help. Thankfully she was ok but knowing they are there when she really needs help certainly lessens the worry of her insisting on living alone”

Posted 1 year ago

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MobileHelp is rated 4.6 based on 4,080 reviews