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MobileHelp Reviews

4.6 Rating 4,080 Reviews

89 %

of reviewers recommend MobileHelp

Company Reviews

Product Reviews

4.6

Based on 4,080 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer Service is very patient and helpful!”

Posted 1 year ago

“Very friendly and helpful. Quick to ship and easy to set up. Very satisfied”

Posted 1 year ago

“i am happy with MOBILE HELP”

Posted 1 year ago

“So far we have not needed to use the service but the peace of mind of having it available is priceless. The unit was easy to set up and test. MobileHelp is a huge part of allowing my mother to maintain her independence and not feel like a burden to her loved ones which is not possible from our perspective but it is an issue for aging parents, MobileHelp allows us to respect that. Thank you!”

Posted 1 year ago

“They were helpful in allowing my husband to stay home by himself while I am at work since he got his leg amputated on New Year's day and if he did not have this medical alert system his parents would want him there with them in case he falls but they can't pick him up either. It allowed him the independence to stay here without worrying about him falling and having problems getting up. Fortunately, he has not had to use that system, but it is nice to know that help is just a button away.”

Posted 1 year ago

“I don't know how to opine. Thank God! I have not had the opportunity to really use it.”

Posted 1 year ago

“OK SO FAR!!!!!!!”

Posted 1 year ago

“Works Great!”

Posted 1 year ago

“Very informative initial call with good instructions and help to set up. The system arrived just a few days after placing my order. I Feel at peace knowing my Mom has this as a way to communicate her need for help when I'm not with her. The fact they will try calling my Mom and me before calling 911, in case it was a false alarm, is a nice courtesy.”

Posted 1 year ago

“MobileHelp has definitely met my parents needs and our minds are at peace, knowing they’re wearing the wrist bands at all times and will receive the help when needed.”

Posted 1 year ago

“I have had some falls prior to getting my MobileHelp system. My family was worried about me, so I researched different units online and found MobileHelp to be what I needed. I got a full set of devices which enables me to contact them, even without pushing a button. I feel very safe now.”

Posted 1 year ago

“I feel save with my Mobile Help device”

Posted 1 year ago

“Ifound the staff very help;ful in explaining the device”

Posted 1 year ago

“I was very happy with their service as they helped me cancel when I did not need the coverage at the time. I found myself not needing the device/wearing it, but I am happy to know that in the future I will be getting this. Every representative I spoke to was kind and courteous, as well as efficient. They allowed me to cancel without pressure.”

Posted 1 year ago

“great efficient company Staff are very helpful and respectful”

Posted 1 year ago

“simple to use. very sensitive to any bumps that happen to it which can be canceled by pressing and holding the button. .”

Posted 1 year ago

“MobileHelp has gained my confidence. I can go about freely knowing that if I fall down or become ill professional help is just a click away!”

Posted 1 year ago

“Customer service stayed on line and made sure each piece of equipment was in working order.”

Posted 1 year ago

“I respect the concern mobile help initiate. The security I now feel with having a lock box for EMT to enter my home without destruction of my property, along with a watch, neck pendent etc.”

Posted 1 year ago

“Good product and extremely helpful customer service. They not only help you but go beyond. Have not had customer service like that in many years.”

Posted 1 year ago

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MobileHelp is rated 4.6 based on 4,080 reviews