MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,095 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great efficient company Staff are very helpful and respectful”

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Posted 2 years ago

“simple to use. very sensitive to any bumps that happen to it which can be canceled by pressing and holding the button. .”

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Posted 2 years ago

“MobileHelp has gained my confidence. I can go about freely knowing that if I fall down or become ill professional help is just a click away!”

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Posted 2 years ago

“Customer service stayed on line and made sure each piece of equipment was in working order.”

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Posted 2 years ago

“I respect the concern mobile help initiate. The security I now feel with having a lock box for EMT to enter my home without destruction of my property, along with a watch, neck pendent etc.”

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Posted 2 years ago

“Good product and extremely helpful customer service. They not only help you but go beyond. Have not had customer service like that in many years.”

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Posted 2 years ago

“We needed to use the emergency system. They were very responsive and asked us a few questions about what was happening, they contacted the ambulance and the ambulance arrived quickly.”

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Posted 2 years ago

“New to Mobile Health, but peased with the responsiveness and help of your tech people.”

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Posted 2 years ago

“So far my experience with Mobilehelp has been fine, but I guess the real test comes when you need help. I like the modest amount of equipment, and no contract.”

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Posted 2 years ago

“Very reasonable. Easy to use. Great customer service.”

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Posted 2 years ago

“I was having problems adjusting to the device, so I called Technical Support yesterday. Michael was extremely helpful - and patient - in testing the device and advising me on its use. I had determined that I did not really need the fall detector so he deactivated it for me.”

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Posted 2 years ago

“I didn't leave a review previously because I didn't understand how things worked. But yesterday I had to get something on the floor and my Mobile Help said a message to me. It told me to press the button if I was OK. That worked great and now I have confidence in how you work. I assume it will be aware if I do fall and I will be able to respond.”

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Posted 2 years ago

“So far, so good. No falls. That is good.”

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Posted 2 years ago

“All is great at this time.”

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Posted 2 years ago

“We requested a phone call after checking out the web page for more information. Within minutes we were talking with an agent. Fast service and easy to set up. I live alone and It has eased the anxiety knowing that help is just a button away, for both me and my family. It is very user-friendly.”

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Posted 2 years ago

“Very Pleased with service”

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Posted 2 years ago

“I just started this service and so far everything is going according to plan.”

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Posted 2 years ago

“I haven't had to use it as yet but appreciate the simple way it works and that you can check with MobileHelp every once in a while to be sure it is working OK. I am completely satisfied.”

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Posted 2 years ago

“I had a good experience ordering and receiving the button for around my neck. I didn't open the package to see the device as I had to cancel my order and sent it to the company. HMS”

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Posted 2 years ago

“This system makes me feel safe.”

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Posted 2 years ago

MobileHelp is rated 4.6 based on 4,095 reviews