MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,104 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 5th April 2026

Braxton Willis

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“OK SO FAR!!!!!!!”

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Posted 3 years ago

“Works Great!”

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Posted 3 years ago

“Very informative initial call with good instructions and help to set up. The system arrived just a few days after placing my order. I Feel at peace knowing my Mom has this as a way to communicate her need for help when I'm not with her. The fact they will try calling my Mom and me before calling 911, in case it was a false alarm, is a nice courtesy.”

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Posted 3 years ago

“MobileHelp has definitely met my parents needs and our minds are at peace, knowing they’re wearing the wrist bands at all times and will receive the help when needed.”

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Posted 3 years ago

“I have had some falls prior to getting my MobileHelp system. My family was worried about me, so I researched different units online and found MobileHelp to be what I needed. I got a full set of devices which enables me to contact them, even without pushing a button. I feel very safe now.”

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Posted 3 years ago

“I feel save with my Mobile Help device”

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Posted 3 years ago

“Ifound the staff very help;ful in explaining the device”

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Posted 3 years ago

“I was very happy with their service as they helped me cancel when I did not need the coverage at the time. I found myself not needing the device/wearing it, but I am happy to know that in the future I will be getting this. Every representative I spoke to was kind and courteous, as well as efficient. They allowed me to cancel without pressure.”

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Posted 3 years ago

“great efficient company Staff are very helpful and respectful”

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Posted 3 years ago

“simple to use. very sensitive to any bumps that happen to it which can be canceled by pressing and holding the button. .”

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Posted 3 years ago

“MobileHelp has gained my confidence. I can go about freely knowing that if I fall down or become ill professional help is just a click away!”

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Posted 3 years ago

“Customer service stayed on line and made sure each piece of equipment was in working order.”

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Posted 3 years ago

“I respect the concern mobile help initiate. The security I now feel with having a lock box for EMT to enter my home without destruction of my property, along with a watch, neck pendent etc.”

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Posted 3 years ago

“Good product and extremely helpful customer service. They not only help you but go beyond. Have not had customer service like that in many years.”

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Posted 3 years ago

“We needed to use the emergency system. They were very responsive and asked us a few questions about what was happening, they contacted the ambulance and the ambulance arrived quickly.”

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Posted 3 years ago

“New to Mobile Health, but peased with the responsiveness and help of your tech people.”

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Posted 3 years ago

“So far my experience with Mobilehelp has been fine, but I guess the real test comes when you need help. I like the modest amount of equipment, and no contract.”

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Posted 3 years ago

“Very reasonable. Easy to use. Great customer service.”

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Posted 3 years ago

“I was having problems adjusting to the device, so I called Technical Support yesterday. Michael was extremely helpful - and patient - in testing the device and advising me on its use. I had determined that I did not really need the fall detector so he deactivated it for me.”

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Posted 3 years ago

“I didn't leave a review previously because I didn't understand how things worked. But yesterday I had to get something on the floor and my Mobile Help said a message to me. It told me to press the button if I was OK. That worked great and now I have confidence in how you work. I assume it will be aware if I do fall and I will be able to respond.”

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Posted 3 years ago

MobileHelp is rated 4.6 based on 4,104 reviews