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MobileHelp Reviews

4.6 Rating 4,080 Reviews

89 %

of reviewers recommend MobileHelp

Company Reviews

Product Reviews

4.6

Based on 4,080 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We needed to use the emergency system. They were very responsive and asked us a few questions about what was happening, they contacted the ambulance and the ambulance arrived quickly.”

Posted 1 year ago

“New to Mobile Health, but peased with the responsiveness and help of your tech people.”

Posted 1 year ago

“So far my experience with Mobilehelp has been fine, but I guess the real test comes when you need help. I like the modest amount of equipment, and no contract.”

Posted 1 year ago

“Very reasonable. Easy to use. Great customer service.”

Posted 1 year ago

“I was having problems adjusting to the device, so I called Technical Support yesterday. Michael was extremely helpful - and patient - in testing the device and advising me on its use. I had determined that I did not really need the fall detector so he deactivated it for me.”

Posted 1 year ago

“I didn't leave a review previously because I didn't understand how things worked. But yesterday I had to get something on the floor and my Mobile Help said a message to me. It told me to press the button if I was OK. That worked great and now I have confidence in how you work. I assume it will be aware if I do fall and I will be able to respond.”

Posted 1 year ago

“So far, so good. No falls. That is good.”

Posted 1 year ago

“All is great at this time.”

Posted 1 year ago

“We requested a phone call after checking out the web page for more information. Within minutes we were talking with an agent. Fast service and easy to set up. I live alone and It has eased the anxiety knowing that help is just a button away, for both me and my family. It is very user-friendly.”

Posted 1 year ago

“Very Pleased with service”

Posted 1 year ago

“I just started this service and so far everything is going according to plan.”

Posted 1 year ago

“I haven't had to use it as yet but appreciate the simple way it works and that you can check with MobileHelp every once in a while to be sure it is working OK. I am completely satisfied.”

Posted 1 year ago

“I had a good experience ordering and receiving the button for around my neck. I didn't open the package to see the device as I had to cancel my order and sent it to the company. HMS”

Posted 1 year ago

“This system makes me feel safe.”

Posted 1 year ago

“Although we only needed to use MobileHelp for a short period of time, the customer service was excellent. It was so easy to sign up and then to return once our loved one passed. Thank you so much for being so delicate during this time.”

Posted 1 year ago

“I was very pleased with the promptness and function of my mobile help thank you for all the kindness and explanation of your product was very pleased . Cynthia”

Posted 1 year ago

“MobileHelp has been amazing in helping keep our mother safe. They are fast to respond if you have to contact them great about letting you know when battery is low. They keep us well informed we would highly recommend them”

Posted 1 year ago

“nice service”

Posted 1 year ago

“Set up was easy and customer service was very clear I'm directions for set up. Always respectful and courteous.”

Posted 1 year ago

“I had always thought of these companies and devices as just another money making company but my family insisted if I wanted to live alone after having a life changing situation I ordered one. Within 3 days of set up I was extremely grateful I had gotten one!! I needed help at 1:30 in the morning, pushed the button and help arrived within 7 minutes. Thank You MobileHelp!!”

Posted 1 year ago

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MobileHelp is rated 4.6 based on 4,080 reviews