MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,104 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 5th April 2026

Braxton Willis

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far, so good. No falls. That is good.”

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Posted 3 years ago

“All is great at this time.”

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Posted 3 years ago

“We requested a phone call after checking out the web page for more information. Within minutes we were talking with an agent. Fast service and easy to set up. I live alone and It has eased the anxiety knowing that help is just a button away, for both me and my family. It is very user-friendly.”

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Posted 3 years ago

“Very Pleased with service”

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Posted 3 years ago

“I just started this service and so far everything is going according to plan.”

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Posted 3 years ago

“I haven't had to use it as yet but appreciate the simple way it works and that you can check with MobileHelp every once in a while to be sure it is working OK. I am completely satisfied.”

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Posted 3 years ago

“I had a good experience ordering and receiving the button for around my neck. I didn't open the package to see the device as I had to cancel my order and sent it to the company. HMS”

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Posted 3 years ago

“This system makes me feel safe.”

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Posted 3 years ago

“Although we only needed to use MobileHelp for a short period of time, the customer service was excellent. It was so easy to sign up and then to return once our loved one passed. Thank you so much for being so delicate during this time.”

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Posted 3 years ago

“I was very pleased with the promptness and function of my mobile help thank you for all the kindness and explanation of your product was very pleased . Cynthia”

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Posted 3 years ago

“MobileHelp has been amazing in helping keep our mother safe. They are fast to respond if you have to contact them great about letting you know when battery is low. They keep us well informed we would highly recommend them”

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Posted 3 years ago

“nice service”

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Posted 3 years ago

“Set up was easy and customer service was very clear I'm directions for set up. Always respectful and courteous.”

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Posted 3 years ago

“I had always thought of these companies and devices as just another money making company but my family insisted if I wanted to live alone after having a life changing situation I ordered one. Within 3 days of set up I was extremely grateful I had gotten one!! I needed help at 1:30 in the morning, pushed the button and help arrived within 7 minutes. Thank You MobileHelp!!”

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Posted 3 years ago

“Did not use product, as person intended for had to return to hospital & another nursing home.”

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Posted 3 years ago

“Shortly after ordering MobileHelp, my mother went into Hospice and no longer needed the device. MobileHelp was so helpful instructing me how to return it.”

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Posted 3 years ago

“Excellent system-I would highly recommend it for safety for anyone who might need extra help at home…”

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Posted 3 years ago

“This was very easy to set up and ready to go should we need it. Fortunately, we have not had to use it yet, but I'm sure if we do, all will be fine. The employee we dealt with to order it was very helpful and courteous.”

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Posted 3 years ago

“I very much appreciate the tech support department. i am insecure with unfamiliar technology, and there was some (not major) equipment issues. The help I got was timely, clear, informative, explaining what steps to take, but giving the framework gor better comprehension. I am pleaased to have chosen Mobile Help.”

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Posted 3 years ago

“i pushed the button by mistake and they were right there on .the minute”

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Posted 3 years ago

MobileHelp is rated 4.6 based on 4,104 reviews