MobileHelp Reviews

4.6 Rating 4,080 Reviews
89 %
of reviewers recommend MobileHelp
4.6
Based on 4,080 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read MobileHelp Reviews

About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Anonymous
Anonymous  // 01/01/2019
Did not use product, as person intended for had to return to hospital & another nursing home.
Helpful Report
Posted 1 year ago
Shortly after ordering MobileHelp, my mother went into Hospice and no longer needed the device. MobileHelp was so helpful instructing me how to return it.
Helpful Report
Posted 1 year ago
Excellent system-I would highly recommend it for safety for anyone who might need extra help at homeā€¦
Helpful Report
Posted 1 year ago
This was very easy to set up and ready to go should we need it. Fortunately, we have not had to use it yet, but I'm sure if we do, all will be fine. The employee we dealt with to order it was very helpful and courteous.
Helpful Report
Posted 1 year ago
I very much appreciate the tech support department. i am insecure with unfamiliar technology, and there was some (not major) equipment issues. The help I got was timely, clear, informative, explaining what steps to take, but giving the framework gor better comprehension. I am pleaased to have chosen Mobile Help.
Helpful Report
Posted 1 year ago
i pushed the button by mistake and they were right there on .the minute
Helpful Report
Posted 1 year ago
Customer service and tech support are very nice, knowledgeable, and pleasant!
Helpful Report
Posted 1 year ago
She was straightforward, knowledgeable and thorough.
Helpful Report
Posted 1 year ago
so far so good. everything seems to be working. Of course i have not yet had an emergency to deal with!
Helpful Report
Posted 1 year ago
Excellent now have piece of mind
Helpful Report
Posted 1 year ago
I use MobileHelp because they have the absolute best customer service. Everyone I have ever talked to has been friendly and helpful.
Helpful Report
Posted 1 year ago
I like my necklace so far. Thankfully I have not had to use it yet. I have had it detect a fall two times when I had not fallen. I think it was just the way I rolled out of bed that made it go off. I was really pleased how easy it is to cancel the alert.
Helpful Report
Posted 1 year ago
Feel safer
Helpful Report
Posted 1 year ago
Very responsive
Helpful Report
Posted 1 year ago
This company always makes me feel good and they take such good care of the client. Everyone is so nice.
Helpful Report
Posted 1 year ago
I've only had Mobile help for a short time but I have found they are easy to work with. I have had an emergency, but I am confident they will be there if I have one.
Helpful Report
Posted 1 year ago
So far the service has been great for my dad
Helpful Report
Posted 1 year ago
I have had my MobileHelp for a short time, but have been pleased with it. My friend, Rachael Feldman told me about this firm and was happy with hers. She gave me information and reassurance before I talked with the agent. That encounter was very pleasant and brief. My alert system arrived very quickly and I was able to review the instructions with no questions left.
Helpful Report
Posted 1 year ago
The peace of mind knowing that my mother is being watched over is priceless. Your product is easy to use. I am very happy with this company
Helpful Report
Posted 1 year ago
It is reliable and safe.
Helpful Report
Posted 1 year ago
MobileHelp is rated 4.6 based on 4,080 reviews