MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,092 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 22nd July 2025

Henry Barker

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far I have not had an occasion to use it, but knowing it is available 24/7 is a great feeling. When you live alone it is always a little more stressful than having someone near. Knowing all I have to do is push the button is a great relief.”

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Posted 5 years ago

“Bought the system with fall detection for a family member... such peace of mind..,”

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Posted 5 years ago

“Agent very well informed. Patient & answered all questions”

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Posted 5 years ago

“Everyone I have spoken to has been very nice and helpful and knowledgeable about what they were talking about. I REALLY wish it had worked in this area. 😥”

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Posted 5 years ago

“Only have had my alarm less than a month. But everyone from sales to tech support has been very, very nice and helpful. I hope I never have to use it, but feel better with it due to GPS. I clip receiver to waistband when walking neighborhood or doing yard work and clip it to purse strap when going out in a car. Do want new waist band and know I will have to wait to shop until things clear up again.”

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Posted 5 years ago

“Gratefully, we have not had to use the services! However, I put in a call in regard to the contract we signed, and was impressed with the timing of the response and the explanation I received.”

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Posted 5 years ago

“My mom fell down the stairs ad broke her neck. Mobile help called the ambulance for us. Thank you ALL so much!”

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Posted 5 years ago

“Fast response from reps , fast delivery easy setup , all in all a very good experience ! Recommend them highly !”

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Posted 5 years ago

“Our experience has been excellent! From the initial phone call for information, the actual ordering of the product, ease of installation and, most importantly, the system worked exactly as promised when my mom accidentally activated her fall protection. Thank you!!”

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Posted 5 years ago

“The MobilHelp system was easy to set up, and inspires confidence that it will help in an emergency,”

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Posted 5 years ago

“This is a wonderful and comprehensive program. Very impressive.”

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Posted 5 years ago

“My husband and I are new to Mobile Help. I guess twice now my husband has accidentally pushed the button unknowningly. Both times we were called and that assures us that someone is indeed listening. We are very pleased with our purchase as of now. Hopefully, we won't be contacting you with an emergency any time soon, you know? Be we know you are there in case....... Sam & Trudi”

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Posted 5 years ago

“I feel so good wearing my alarm system, no matter where I am. I feel secure, protected, looked after. Thank you.”

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Posted 5 years ago

“Wonderful people who helped me each time I accidentally called them with a false alarm. Thanks”

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Posted 5 years ago

“I love this product because its simple and easy for my mom! The wristband is a fantastic option! I also love the fall alert feature- my family and I rest easier know she has this protection for such a reasonable rate! Thanks!!”

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Posted 5 years ago

“accidently hit alarm and they responded within a minute or so. very assuring that they are there to help !”

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Posted 5 years ago

“Called out of frustration with my 99 yr. old mother who refused to wear her pendant resulting in two falls, fortunately no major injuries. In calling MobileHelp, I was thrilled to learn that a bracelet monitor system was available. Also the duo system is a fantastic option. Ease of installation and testing further pluses. Now my mother always has adorning her wrist a new "watch" Your colleague who set me up with the system was immeasurably helpful. Now we have ease of mind as my mother lives alone in her own condo..... MobileHelp has bolstered his "fiercely" kept independent living. Thank you very, very much.”

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Posted 5 years ago

“I am very pleased with with MobileHelp. It is there for any slightest action that could be interpreted as a fall or untoward motion.”

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Posted 5 years ago

“Very friendly and very helpful thank you very much”

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Posted 5 years ago

“Very helpful. Everyone I’ve spoken with takes their time and explains everything quite well”

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Posted 5 years ago

MobileHelp is rated 4.6 based on 4,092 reviews