MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,092 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 22nd July 2025

Henry Barker

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I have just been with Mobile Help for less than a month it certainly is much better interpersonally than the one I dropped after 10 years.Set up was made so easy and my first "low battery" problem was taken care of by phone with Michael.”

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Posted 5 years ago

“Got this for my Mom it makes her feel safer and gives me piece of mind that she has it.”

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Posted 5 years ago

“Great customer service from ordering to set up and testing.”

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Posted 5 years ago

“I love my MobileHelp and feel more secure as I know help is just a "button press away" when I most need it. Thanks for the peace of mind you give to me. Redding, CA”

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Posted 5 years ago

“We have not had a fall or an emergency as of yet and I hope we don't, however we found out that the response time is very fast. The button was pushed by accident and we didn't respond fast enough and we had the police at the door checking to see if everything was ok..”

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Posted 5 years ago

“Not mush to say, I haven't used it. I feel more secure having it.”

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Posted 5 years ago

“They were very prompt at delivering the Mobil help device but where I live I can’t get a signal so I’m returning the product. They were very prompt in sending me a return label for a refund.”

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Posted 5 years ago

“Every representative I spoke was wonderful, knew the product, and very helpful y”

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Posted 5 years ago

“Working well now that I use the bracelet during the night.”

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Posted 5 years ago

“I like the way they approached me when I called to ask questions. They called me one time when I hadn't pressed the button. I suppose they were needing to make sure I knew how to turn it off if I accidentally press button.”

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Posted 5 years ago

“They’re all here when you needed them,even if same thing falls down From yours hands and made a noise Mobielehelp starts talking to you! ITS a MUST HAVE Thinkingabout it”

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Posted 5 years ago

“Great to not worry about falling if I'm not at home.”

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Posted 5 years ago

“I am retired and live alone. My children were concerned that I may fall down and not be able to get up. MobileHelp gives me the security that I am not alone with necklace and the wrist band features that they give you with the lockbox. Makes me feel very good and my children are relieved of the anxiety of Mom living alone. I have not had to use it, but I know I am going to be alright if I do have to use it.”

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Posted 5 years ago

“Easy to use and understand, thanks”

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Posted 5 years ago

“Excellent service! Sales representative was very knowledgeable and helpful in helping us select an appropriate system. Equipment is easy to set up and use. My 90-year-old father set up his own system without any issues.”

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Posted 5 years ago

“I APPRECIATE MY DEVICE. I CAN DEPEND ON IT. WITH THREE OPTIONS AT MY DISPOSAL, I'M NEVER AT A LOSS FOR SOMETHING TO HELP ME. THANKS FOR YOUR EFFICIENT COMPANY. I APPRECIATE YOKU”

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Posted 5 years ago

“My uncle feels connected since getting the unit, our family is far less stressful knowing he has the fall detection button. What a wonderful difference knowing MobileHelp is just a touch away. God Bless Nephew Doc”

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Posted 5 years ago

“Makes me feel secure”

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Posted 5 years ago

“Terrific response team in a very short tome”

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Posted 5 years ago

“Very satisfy doing a great job ,keep up the good work!”

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Posted 5 years ago

MobileHelp is rated 4.6 based on 4,092 reviews