Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 38,009 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 38,009 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Shame really my order was supposed to be delivered at my local curry’s store as I knew I wouldn’t be in to take delivery however my order was pin protected and couldn’t be delivered so it has to be sent back to the warehouse then sent back to curry’s without a pin protection what a mess around considering I chose curry’s for convenience 😡”

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Posted 2 years ago

Hello Dannylee Thank you for your review At Mobiles.co.uk we pride ourselves at putting the customers at the heart of everything we do and unfortunately, we have fallen short on this occasion which we apologise for. I'm sorry for the issue with your delivery and I appreciate how disappointing this must be for you. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Roshni - Mobiles.co.uk

Posted 2 years ago

“Good information, easily available. Great choice of phones and tariffs.”

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Posted 2 years ago

“My go to when I’m in need of a mobile”

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Posted 2 years ago

“Great company to deal with, thank you!”

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Posted 2 years ago

“Really helpful on the phone, quick and easy!!!”

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Posted 2 years ago

“Delivered with care and everything was easy with ID mobiles 💯”

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Posted 2 years ago

“Very easy to compare and receive items ...I ordered on a Sunday and got it Monday!”

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Posted 2 years ago

“Great deals, fast efficient service”

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Posted 2 years ago

“Fast efficient service”

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Posted 2 years ago

“I want to reopen my faulty pixel 8 pro. the screen is freezing, I've data connection issues even in car, no problem even I put some in my old S10 garbage. want to repair it lol. nightmare of a company. avoid..”

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Posted 2 years ago

Hello Mark Thank you for your review. It’s disappointing to hear about the issues with your device and understand the frustration this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Chris | Mobiles.co.uk

Posted 2 years ago

“Excellent service and extremely competitive prices for handsets/plans”

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Posted 2 years ago

“So efficient, phone arrived within 24 hours, actually gave a better deal than the network provider”

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Posted 2 years ago

“I've only just tried Mobiles.co.uk but so far the service has been excellent.”

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Posted 2 years ago

“Very easy service”

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Posted 2 years ago

“simple to deal with, good email communication phone arrived in 24 hrs”

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Posted 2 years ago

“Easy to use website. Ordered a new phone at 6pm, it arrived by 11am the next morning, great service. Everything is straightforward and explained. Really impressed.”

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Posted 2 years ago

“Ordered my phone 2pm on Saturday..delivered on Sunday. Sim card included absolutely amazing service with no hassle at all”

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Posted 2 years ago

“Excellent customer service from this company. My contract has worked out £20 per month than with my previous provider.”

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Posted 2 years ago

“Phone received on time.”

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Posted 2 years ago

“Overall good just wish you would use another courier service as DPD are dreadful!”

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Posted 2 years ago

Mobiles.co.uk is rated 4.7 based on 38,009 reviews