Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,823 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,823 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Good customer service. They handled complaint of phone problem. Replacement was done on the very next day.”

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Posted 1 year ago

“Very happy with service”

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Posted 1 year ago

“Great experience and Quick delivery ,unfortunately got the Phone protecting cover wrong .Have to sort that..”

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Posted 1 year ago

“Quick and easy ordering process and after a slight hold up and mix up of processing easily resolved with a phone call and back in track”

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Posted 1 year ago

“Service was excellent and the prices were the best on the market. Highly recommended”

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Posted 1 year ago

“Overall a good experience shopping online through Mobiles.co.uk. Got a good offer and received my order next day as promised with no issues.”

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Posted 1 year ago

“Great service! Would highly recommend!”

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Posted 1 year ago

“Excellent quick service at the best price, never beaten on price.”

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Posted 1 year ago

“Easy company to place the initial order. Unfortunately the phone I received was faulty (battery drain issues) and I then had to return the item before they would send a replacement. This left me without a phone for several days and also having a nightmare backing up my information action so I could move it all over onto the new phone once received. I understand this is the process they need to follow but it's frustrating to receive a faulty item, spend over an hour in total on hold to try and get the issue fixed and then have no apology or compensation for the issue. That being said the initial purchase process was quick and easy and the best price on the market”

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Posted 1 year ago

Hello Gemma Thank you for reaching out to us to let us know of your experience. At Mobiles.co.uk we pride ourselves at putting the customers at the heart of everything we do and unfortunately, we have fallen short on this occasion which we apologise for. I’m sorry to hear about the issues with your device and for the time and effort you’ve put into obtaining a resolution. Thank you for taking the time to speak to me today. I’m pleased this issue is now resolved. Kind regards Chris | Mobiles.co.uk

Posted 1 year ago

“Very quick process to order. Very quick delivery. No unnecessary admin.”

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Posted 1 year ago

“Great deal!”

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Posted 1 year ago

“Been using mobiles.co.uk for years and absolutely amazing service, I always recommend friends and families”

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Posted 1 year ago

“Easy to order Fast delivery Very competitive prices 💕 Package doesn’t appear damaged but not open because purchased for a Christmas gift”

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Posted 1 year ago

“Im very satisfy to order my phone with mobiles. Co.uk thanks”

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Posted 1 year ago

“I received my phone nearly 2 weeks quicker than expected (as it was initially a pre order). The deal I got through mobiles was also significantly cheaper than going straight through the network provider. Unfortunately the service in my area wasn’t the greatest, so I ended up cancelling my contract and returning the phone. For this, the customer service were very helpful and provided me a return label. I’m currently awaiting confirmation of the cancellation.”

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Posted 1 year ago

“Easy to find deals with great deals available. Very happy with my new phone and service”

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Posted 1 year ago

“Great website and lovely customer service when I rang up to query few options. Would highly recommend mobiles.co.uk as they offer everything the high Street retailers sell but cheaper without exception”

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Posted 1 year ago

“It was a very good service from mobiles.co.uk and i got a good value from them”

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Posted 1 year ago

“Very good thank you”

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Posted 1 year ago

“Great offers and the purchase process was seamless”

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Posted 1 year ago

Mobiles.co.uk is rated 4.7 based on 37,823 reviews