Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,980 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,980 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Mobiles.co.uk 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

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“Great service. Phone arrived next day and very competitive price. Would recommend”

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(Apple IPhone 11 64GB Black) - Posted 5 years ago

“Website was very easy to use. Ordered my handset at 5pm, it arrived at 10.30am the next day with updates throughout the entire shipping process. Will not hesititate to use this company again!”

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(Google Pixel 5 5G 128GB Just Black) - Posted 5 years ago

“Good offers and quick dispatch. Would recommend”

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(Apple IPhone 11 64GB Yellow) - Posted 5 years ago

“The ordering process was straightforward, my phone query before purchase was picked up after a short wait, upon ordering online the phone arrived promptly the next day.The plan is very competitive. All great so far. But there was no sim enclosed and no information about where it was. Impossible to get through on the phone this time round. I had to register an account with mobiles.co.uk and try and raise a complaint before being directed to FAQ to be informed that the sim was being sent by 2nd class mail and that I was to call if it didn’t arrive in 5 working days. Its day 5 and the sim hasn’t arrived with the morning mail- the customer service number is impossible to get through to, will just have to pray that the sim arrives soon…...if they could continue to provide the same level of service after capturing the customer as before they would get a top rating.”

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(Google Pixel 5 5G 128GB Just Black) - Posted 5 years ago

Hi Ashish, We are sorry to hear this and apologise for the poor experience you have had so far. The sim card is usually sent out along with the phone, not too sure why you had not received it together and had to wait over 5 days for this. If this has still not arrived, please email us at Reviews@mobiles.co.uk so we can look into this: -Your Full Name -Full address including Postcode -Email address -Mobile number -Above review Kind regards Mohsin Mobiles.co.uk

Posted 5 years ago

“The delivery speed is really impressive. I got the phone on the second day with great deal!”

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(Apple IPhone SE 128GB White) - Posted 5 years ago

“Good service”

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(Sony Xperia 5 II 5G 128GB Black) - Posted 5 years ago

“Good”

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(Apple IPhone 8 64GB Gold Refurbished) - Posted 5 years ago

“Good service and delivery was quick”

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(Apple IPhone 11 64GB Black Refurbished) - Posted 5 years ago

“Excellent service and super fast delivery”

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(Samsung Galaxy S20 5G 128GB Cosmic Grey) - Posted 5 years ago

“Swift and positive buying experience, would recommend”

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(Google Pixel 4a 5G 128GB Black) - Posted 5 years ago

“Yeah easy and straightforward, contract arranged and phone arrived, I got refurb but condition was excellent”

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(Apple IPhone 11 64GB Black Refurbished) - Posted 5 years ago

“Pretty good so far.”

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(Apple IPhone 11 64GB Black) - Posted 5 years ago

“Very good!”

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(Google Pixel 4a 128GB Just Black) - Posted 5 years ago

“Quick delivery and great price.”

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(Apple IPhone 11 64GB Product Red) - Posted 5 years ago

“Very good and satisfied service!”

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Posted 5 years ago

“Very easy process”

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(Apple IPhone 11 64GB Black) - Posted 5 years ago

“Brilliant service, quick delivery”

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(Samsung Galaxy S20 FE 4G 128GB Cloud Navy) - Posted 5 years ago

“Clear pricing. Easy to order and super fast delivery, thanks!”

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(Samsung Galaxy S20 FE 4G 128GB Cloud Navy) - Posted 5 years ago

“Everything was great, the service is impressive easy and fast however I received my phone box with damage on the side but the phone is fine.”

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(Samsung Galaxy S20 5G 128GB Cloud Blue) - Posted 5 years ago

“Phone turned up with knocks out of the outer black casing. Phoned and now have the inconvenience of sending back and waiting for a new one. No gesture of goodwill for this inconvenience”

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(Apple IPhone 11 64GB Black Refurbished) - Posted 5 years ago

Hi Rebecca, We are sorry to hear this and apologise for the inconvenience caused. We understand this must be frustrating having to send the phone back and waiting for another to arrive. So we can check to see the progress of your exchange please email us at Reviews@mobiles.co.uk with the following information: -Your Full Name -Full Address including Postcode -Email address -Mobile number -Above review Kind regards Mohsin Mobiles.co.uk

Posted 5 years ago

Mobiles.co.uk is rated 4.7 based on 37,980 reviews