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Mobiles.co.uk Reviews

4.7 Rating 37,973 Reviews
94 %
of reviewers recommend Mobiles.co.uk
4.7
Based on 37,973 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Mobiles.co.uk 5 star review on 20th September 2025
Mr Lee Richardson
Mobiles.co.uk 5 star review on 31st July 2024
Laura
Mobiles.co.uk 5 star review on 24th February 2024
Mark
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 20th December 2023
Rebecca Mason
Mobiles.co.uk 5 star review on 11th December 2023
Gowhar Islam
131
Anonymous
Anonymous  // 01/01/2019
Excellent service. Easy to order and very uick delivery. Couldn't be happier
Helpful Report
(Samsung Galaxy A54 5G 256GB Black) - Posted 2 years ago
Such an easy website. Clear and simple process and no 'catches'. And cheaper than going to Vodafone directly.
Helpful Report
(Apple IPhone 13 Mini 128GB Blue) - Posted 2 years ago
Received faulty phone Internet speed and reception is overall poor
Helpful Report
Posted 2 years ago
Hello Michal Thank you for your review I'm sorry for the issue you've had with your order and I appreciate how disappointing this must be for you. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. Kind regards Roshni - Mobiles.co.uk
Posted 2 years ago
Glitchy purchase system failed to tell my son his credit check from IDMobile failed, leaving him waiting in all day the next day only to find his order hadn't gone through after phoning. No email sent to say he'd been refused until after his call. Also payment system says AMEX accepted but it would not go through, kept saying to ring to complete transaction (meaning no cashback). Used a MasterCard and it went through. Eventually had to order the phone and contract in my name. Surely there must be loads of young people whose parents end up ordering their phone in their name instead. It can't be that hard to set up a system to allow parental guarantee of a contract and allow a young person to have their own contract with their own bank set up for payment.
Helpful Report
(Apple IPhone 14 Pro 256GB Gold) - Posted 2 years ago
Really pleased, next day delivery
Helpful Report
(Samsung Galaxy A34 5G 256GB Silver) - Posted 2 years ago
very easy, very quick, good value
Helpful Report
Posted 2 years ago
Really impressed with condition of phone thank you so much
Helpful Report
(Apple IPhone 14 Plus 128GB Starlight) - Posted 2 years ago
I found their "total cost" function really helpful for a quick, simple comparison between contract options. The deal I picked cheaper on mobiles.co.uk than it was going direct. Ordering was fairly simple, and dispatch/delivery was lightning fast. Creating an account to access order details seems a bit unnecessary, can't really see the value in having yet another set of login details. But overall a very positive experience and would definitely come back in the future.
Helpful Report
(Motorola Razr 40 256GB Sage Green) - Posted 2 years ago
Good service. Quick response. Amazing offers.
Helpful Report
(HONOR Magic5 Pro Black) - Posted 2 years ago
Fast and easy process from start to finish and great prices compared to other providers slashing £20 per month in comparison.
Helpful Report
(Apple IPhone 13 128GB Blue) - Posted 2 years ago
Very good service, can't fault them on price cheapest out there 👍
Helpful Report
Posted 2 years ago
Very easy 👌
Helpful Report
(Samsung Galaxy S23 Plus 256GB Green) - Posted 2 years ago
Pleasure to do business with,hassle free service and very prompt.
Helpful Report
(Apple IPhone 14 Pro 128GB Space Black) - Posted 2 years ago
Amazing service, very fast
Helpful Report
(Samsung Galaxy S23 Ultra 256GB Phantom Black) - Posted 2 years ago
I chat online and the service was quick and effective.
Helpful Report
(Samsung Galaxy Z Flip5 5G 512GB Graphite) - Posted 2 years ago
Great offers and such an easy to use website. The phone arrived the next day. Couldn't be happier with the service.
Helpful Report
(Apple IPhone 14 128GB Midnight) - Posted 2 years ago
Great service. Price for pay monthly is lower than any offered by the mobile companies. This is the 2nd or 3rd phone & contract I have had through mobiles.co.uk. I highly recommend them. I wouldn't be able to afford the same phone or contract if I don't go through Mobiles.co.uk. Once ordered delivery is very quick.
Helpful Report
(Google Pixel 7 128GB Lemongrass) - Posted 2 years ago
Good network, helpful in changing number over too.
Helpful Report
Posted 2 years ago
Fantastic service this is my 3rd phone from mobiles.co.uk, and I can guarantee I will be buying from them again
Helpful Report
(Samsung Galaxy S22 128GB Phantom Black) - Posted 2 years ago
Great company and fast delivery next day
Helpful Report
(Xiaomi Redmi Note 12 Pro Plus 5G Black) - Posted 2 years ago
Mobiles.co.uk is rated 4.7 based on 37,973 reviews